Experience Travel Group has in place The Experience Travel Group Sustainable Travel Policy that is about continual improvement, monitoring and evaluation. The Group is committed to maximizing the positive impacts of monetary and cross-cultural exchanges between clients and the local communities in their destination countries.

They aim to be completely transparent the Sustainable Travel Policy and ensures wealth is spread around the community and not concentrated on small sections and interest groups by avoiding taking shopping/food commissions, doing their best to ensure drivers not to pressure guests to use particular shops where they can earn commissions, and encouraging a tipping policy to encourage excellent service and discourage over-reliance on commissions.

The Sustainable Travel Policy also ensure guests are well-informed travellers through the provision of comprehensive pre-departure information on tipping, begging, cultural norms etc., as well as an in-country welcome pack with information on major sights, activities, local eating, shopping and language.