Historical Bulletin
17-11-2018
Last year, during the International Year of Sustainable Tourism for Development 2017, The Society of Historical, Archaeological and Geographical Studies of Chile add to UNWTO plataform its "International Symposium "Meeting of History and Geography", event that compromised to publish the minutes sent to the event in its scientific journal "Historical Bulletin". Number XX of the bulletin, published on december of 2017, include some of this minutes from the International Symposium, at the same time include two articles comming from our aliances with other jurnals in Argentina and Perú, and an original article from a little student of secundary who won the National Student History Award. All of this, promotig Sustainable Cities Communities, Life on Land, Queality Education and Partnerships for the Goals. Here you can read Edition N°XX of the Historical Bulletin of The Society of Historical, Archaeological and Geographical Studies of Chile. (Document is in spnish)
Reviewing Tourism and Technology as Sustainable Rural Development Strategy: A Case of Hunza, Pakistan
15-11-2018
The rationale of this study is to envelop the debate on the role of tourism and technology for a sustainable rural development in the Hunza valley in North Pakistan and. And this study also guides us to build a viable socio-economic policy framework for CPEC and its projects in different regions of Gilgit-Baltistan. Following the qualitative research methods, an explanatory case study design was used. Purposive sampling technique was used to identify and reach respondents from district Hunza, Gilgit-Baltistan Pakistan. The data was collected through semi-structured interviews, unstructured interviews and participant observation. The findings of this study show that links between tourism, technology and rural development are not much complex to materialize for upgrading the socio-economic life of the local people.
Bachelor's degree Tourism: Major Sustainable Tourism and International Development
15-11-2018
The study program “Sustainable Tourism and International Development”, which is embedded in the Bachelor’s degree in Tourism at the University of Applied Sciences HTW Chur, Switzerland, was launched in 2017, simultaneously with the International Year of Sustainable Tourism (IY2017) of the United Nations. The combination of tourism, sustainability and development cooperation in a study program is a novelty. The content of the major “Sustainable Tourism and International Development” is highly topical and supports the achievement of the Sustainable Development Goals (SDGs). Graduates will be able to take over specialist and executive positions in the area of sustainable tourism development on regional, national and international level. In order to implement sustainable principles in tourism, tourism professionals with expert knowledge in sustainable tourism management, corporate social responsibility and international development cooperation will be indispensable.
Venezia Autentica
15-11-2018
Venezia Autentica is an impact-driven startup leveraging digital media & tech as well as cultural tourism to increase the retention of tourism revenue in urban destinations while improving visitors' experience. We do so to halt the impoverishment and displacement of the local residents and consequently preserve unique cultures, heritages, and ways of life. We are currently piloting and active in Venice, Italy and planning on expanding to other cities suffering from the problem of overtourism. Our work and expertise have been featured over 60 times in major international publications such as BBC, ABC, National Geographic Traveler, Arte TV, Conde Nast Traveler and more. Concretely, we make it easy and fun for visitors to have an authentic experience of their destination while making a positive impact on the local community, mainly by supporting vetted local businesses and associations. You can read more at https://veneziaautentica.com or e-mail me at valeria@veneziaautentica.com
Lufthansa CSR Actions:
14-11-2018
Paperless Maintenance Program: The digital documentation of maintenance processes saves effort and redundant data entry, and avoids switching between different media. Another advantage: In the future, their technicians will have to deal with a significantly smaller volume of documentation relating to their work on aircraft. Their integrated platform Maintenance Log allows them to process all documents required by their customers both ergonomically and digitally. In this way, data transparency is generated in real time, which in the case of Lufthansa allows active control at an entirely new level.   The advantage: Customers no longer have to produce and administer paper documents, while Lufthansa can work at an early stage with the data transmitted. In addition, digitalization can help conserve about 7,800 tonnes of paper across the industry per year.
Red Rocks Initiatives
14-11-2018
Red rocks initiatives visit. Why visiting Red rocks initiative, the more you get to learn from the community initiatives, that connects community, conservation and tourism the better you will admire our nature and cultural, visiting Red rocks initiative, will always be a memorable experience, and leaves you with an education that comes straight away from the community .Our initiatives target the local community towards sustainable economic development. We believe responsible tourism has the power to uplift the living standards of the vulnerable local Community. Get to know how our initiatives recognize that we all have a part to play when we influence on tourism as a means of sustainable community development aspect by creating a physical place that will unite communities of artist, musicians, and locals in one place in which they can all get involved in building a stronger society by bringing in their different competencies. visit the link www.redrocksinitiative.org
Taiga Expedition
12-11-2018
"Taiga Expedition" is an eco-expeditions to various parts of our Russia and the first organized Russian whale watching tours. What does "Taiga eco-expedition" mean? Each of our expeditions has it's own mission: to show the beauty of our country to as many people as possible; to overcome indifference to environmental problems through the amazing experience that travelers will get by watching animals in their natural habitat. Each group is accompanied by a researcher who will make the trip incredibly educational. Also, each group spends several days in one of the most beautiful Russian reserves, doing some work for it: from helping to collect scientific data to arranging eco-paths.
Inventory analysis and carbon footprint of coastland-hotel services: A Spanish case study
05-11-2018
Tourism is a key industry in the Spanish economy. Spain was in the World top three ranking by international tourist arrivals and by income in 2015. The development of the tourism industry is essential to maintain the established economic system. However, if the environmental requirements were not taken into account, the countrywould face a negative effect on depletion of local environmental resources from which tourism depends. This case study evaluates, through a life cycle perspective, the average carbon footprint of an overnight stay in a Spanish coastland hotel by analyzing 14 two-to-five-stars hotels. Inventory and impact data are analyzed and presented both for resource use and greenhouse gases emissions, with the intention of helping in the environmental decision-making process. The main identified potential hotspots are electricity and fuels consumption (6 to 30 kWh/overnight stay and 24 to 127 MJ/overnight stay respectively), which are proportional to the number of stars and unoccupancy rate and they produce more than 75% of the impact. It is also revealed that voluntary implementation of environmental monitoring systems (like EMAS regulation) promotes the collection of more detailed and accurate data, which helps in a more efficient use of resources. A literature review on LCA and tourism is also discussed. Spanish hotels inventory data presented here for the first time will be useful for tourism related managers (destination managers, policy makers and hotel managers among others) to calculate sustainability key indicators, which can lead to achieve real sustainable-tourism goals. Further data collection will be needed in future projects to gather representative data from more hotels, other accommodation facilities and also other products/services offered by tourist sector in Spain (like transport of tourists, food and beverage, culture sports & recreation and others).
Value Chain Assessment in Tourism
05-11-2018
Since January 2014 the International Labor Organization (ILO) has implemented the SECO funded project “Supporting Tourism in Myanmar through Business Management training”. Following on from Phase 1, ILO carries out Phase 2 (2017-2021) of the Project on SME development in Myanmar supported by NORAD. In order to identify sensible development activities at local level and resources that could support their implementation, research into the domestic and international tourism value chains in Myanmar is considered vital. Tourism value chain assessments of this kind have been conducted in the two beach resorts Chaung Thar and Ngwe Saung (2014), in Bagan (2015), in Kyaing Tong (2015), in Myeik (2016), Mrauk-U (2017) and most recently a combined assessment of the two tourism destinations Mawlamyine and Hpa-An in January and February 2018. The Myanmar Tourism Master Plan defines cultural and creative tourism as the typical forms of tourism relevant for Hpa-An. So far however, most tour operators have not yet included Hpa-An and other parts of Kayin State in their tours. Kayin State including the region around Hpa-An started enjoying a relative peace and stability recently. In the past, the potential for armed conflict has hampered developing the tourism potential of the State. Many areas in Kayin State are still today restricted for tourists. However, the prospect of a peaceful future will further boost tourism in the city and the State. The tourism VCA has produced a comprehensive picture of challenges and opportunities local tourism SMEs and other tourism actors are facing in Hpa-An and helped identifying a first batch of 13 proposals for action that would address the kind of support tourism entrepreneurs would need to develop. The analysis indicates that Hpa-An has great future tourism potential, if current problems are addressed. Those problems include the availability of tourist information, transportation options to the destination, poor Internet access and quali
Bringing ecotourism and volunteerism together: a Case of the Great Baikal Trail
05-11-2018
Situated in south-east Siberia, the 3.15-million-ha Lake Baikal is the oldest (25 million years) and deepest (1,700 m) lake in the world. It contains 20% of the world's total unfrozen freshwater reserve. Known as the 'Galapagos of Russia', its age and isolation have produced one of the world's richest and most unusual freshwater faunas, which is of exceptional value to evolutionary science (UNESCO, 1996). Apart from being a natural wonder of the outstanding universal value, Baikal Lake also attracts thousands of tourists annually. Touristic exploration is present at both sides of the lake, i.e. in Buryatia and Irkutsk Oblast. As the most visited areas around Baikal are at the same time special protected natural areas, development of environmentally friendly infrastructure at National Parks and outside would be a reasonable solution to a mass-tourism-caused challenge. With that in mind Great Baikal Trail – a former interregional NGO and today an Association of Leadership, Ecological Education, and Trailbuilding has been built environmentally sensitive trails around Baikal Lake for the last 15 years. Through its diverse projects in environmental education and volunteerism it also aims to cultivate social responsibility in the modern society. Not only GBT’s projects evolve around environment that is a primary field within the discourse of sustainable tourism development, but they also clearly reflect the socio-cultural authenticity of host communities. Thus, the local region is a home to Buryats, the largest ethnic minority in Siberia. Every trailbuilding project involves introduction to this culture, including cuisine and traditions. Hence, such projects raise awareness about the unique local population domestically and internationally.
Global Sustainable Tourism Dashboard
25-10-2018
The Global Sustainable Tourism Dashboard provides a broader insight into how the sector is contributing to the SDGs by tracking indicators across a range of relevant sustainability dimensions.
Red Rocks Initiative Projects
25-10-2018
Red Rocks Initiatives for Sustainable Development was established to precisely see how tourism, conservation and community development can be harnessed. There are different programs that have been initiated towards that end. The imitative supports modern agricultural practices to boost food production in rural areas. A botanical garden has been established in Kinigi, near Volcano National Park to help in conservation and research. The garden also helps in preserving traditional plant species that have medicinal value. The initiative also partners with local artists to develop their talents and induct them as conservation partners. Towards this end, Red Rocks Initiatives started an art gallery in Kinigi with the purpose to develop youth talents and make them help in spreading conservation message. Red Rocks in partnership with local artists have been working to promote and develop tourism through art classes, which signifies art work with the protection of the environment for future survival. Red rocks partners with the local artists also to help in promoting tourism as a tool for sustainable development around the parks. Other programs include the Igihoho Support Cooperative, Karibu Community Conservation Trust Fund, and Youth empowerment and support projects. All these are innovative projects under Red Rocks Initiatives and they are developed for the benefit of the community and environment.
Reducing plastic
25-10-2018
Oceans are, with their temperature, their currents and under life sea, the engine of global systems that make the earth habitable for people. Oceans cover three-quarters of the earth’s surface, and our drinking water, the weather, the climate, the coasts, most of our food and even the air we breathe are dependent of the oceans. Worldwide, everyone is aware of the plastic soup floating around in the oceans. Plastic fragments into small particles, which changes all our water into a global microplastic soup. Water animals and plankton eat these plastics, and this is how it enters our food chain. On average, travellers use at least 30 water bottles per person during a two-week trip, especially in warm countries where you have to drink a lot. This causes a huge amount of plastic waste. In many countries waste is not properly processed, and litter is a big problem. In order to reduce the amount of plastic waste, we work together with our local experts to expand the number of water refill stations in cities and hotels. This way our travellers can easily refill their own refillable bottle without having to buy plastic bottles. We are also partner of RefillMyBottle, a community that has mapped all locations where people can refill their bottle for free or minimum fee. In some of the countries where we organise holidays to, it is not possible to drink water straight from the tap. That is why we also started to promote the Lifestraw bottle, the SteriPEN and the Grayl bottle to our clients. This re-usable bottle filters unsafe drinking water into safe drinking water! We have started the plastic-free travel challenge with several bloggers to show our travellers that zero-waste travel is actually possible. Involved: Better Places network, Dopper, Lifestraw, SteriPEN, Grayl, RefillMyBottle, all local experts of the Better Places network.
Eco Brick Hotel
25-10-2018
We build a Hotel Chain in East Africa with PET Bottles and start at Kilimanjaro. The next step is Zansibar and the Region of Mtwo wa Mbo for the Safaris. We keep the upcycling idea for the interior design as well and build everything as far as possible with used items. We use a part of our profit and knowledge to build houses and schools in the poor rural areas of East Africa. We are a very experienced team from Germany and Tanzania with years of experience as tour operators and guides for Kilimanjaro and Safari, So we know what we are doing.
How Red Rocks Initiatives link tourism, conservation and community Development in Rwanda
25-10-2018
Red Rocks Rwanda has scaled up its approach a step further through engaging conservation professional and community development organization in our partnership to provide valuable input and experience needed to operate truly meaningful projects . This has added benefit of assuring project donors that their funds are paying for best practices. While visiting tourists also have confidence that their dollars are making a profound difference to the community. We believe surplus income from ecotourism allows workers or their family members to start up small business or to pass on the money to other community members by buying local goods and paying for child care and other services. Having transformed from a social enterprise to a nongovernmental organization operating mostly around the volcanoes national park, we target different fields including conservation, responsible tourism and community development as key pillars to ensure the local community gain, and have a say in tourism activities that would eventually uplift their living standards while they actively take part in the conservation efforts. We partnered with local visual artists, where we opened an art gallery in Kinigi , near the volcanoes national park to promote conservation and tourism through art classes while also artist develop art works that promote conservation and environmental protection for future survival of endangered animals and plant species. Same goes to the botanical garden around the park where Red rocks initiatives are protecting traditional plant species, particularly those involved in traditional medicine and healing. We do encourage and support families to grow nutritious foods in their backyards and gardens behind their homes and sensitizing them about the benefits of taking nutritious foods providing vegetable seeds for them they can grow in their respective gardens and providing also small animals like goats, sheep’s and local chicken.
OffWorld
17-10-2018
OffWorld is a brand new French company advising travellers with a responsible & ethical approach while booking their next trip. As a personal travel coach, OffWorld provides tailor made advice and work with a committed network in order to offer the best solutions for all the travellers. OffWorld works with local partners to participate to the economic development, it also promotes off-road destinations in order to avoid the mass tourism effect while offering responsible accommodation solutions and cultural activities to better understand every people. The goal is to find back the real values of a trip : the discovery, the feelings and above all the respect. Please feel free to contact us at contact@offworld.fr for any request about the company or even a partnership. Together, let's prove to all the travellers that responsible tourism ensure our future.
Kuoni Congress Sustainability
17-10-2018
Kuoni Congress strives to act as a good corporate citizen which takes into full account the current and future economic, social and environmental impacts of its business. Kuoni Congress seeks to manage meetings, events and congress activities in an ecologically and socially sustainable manner.
Wine Tours
17-10-2018
Venivinum’s wine tours give you the opportunity to taste the unique wines of Catalonia. Departing from Barcelona, you will enjoy vineyards, grapes, land, history and landscape, a combination of ancestral agriculture and expertise, in wineries that produce the best natural, biodynamic and organic wines and sparkling wines. From your accommodation in Barcelona -hotel, hostel, apartament, room, cruisers...- or from an agreed meeting point -like cruisers in Tarragona or other place-, we will use the most sustainable means of transport, whether that be train, electric bicycles, electric or hybrid cars or conventional cars for bigger groups (up to 6 people). We will visit wineries, enjoy a meal together and take you back to the meeting point at the end.
Globetrotterseven B2B tour
16-10-2018
The trip will serve as un opportunity for participants to get hands-on experience and exposure to Lesotho's cultural norms, business regulatory framework, political climate and socioeconomic challenges and opportunities. The visit is a mixture of tourism activities and face to face purposefully arranged meetings with local business and governmental offices. Participants will have an opportunity to explore business ventures available in Lesotho in 4 main sectors Agribusiness, tourism and creative arts, textiles and innovation.
National Dance Award with Histor
16-10-2018
The National Dance Award with History, is an initiative imagined by the Society of Historical, Archaeological and Geographical Studies of Chile, in conjunction with the directors of the Oriental Dance Academy Najmah All Sahara. With the main objective of stimulating creation in the field of historical research and geographical - historical analysis of oriental dance and tribal fusion in the continent, the meeting has been designed to educate the audience through dance and its interpretations with historical foundations, promoting good health and well-being through dance, with emphasis on social inclusion and gender equality. The contest, which hopes to bring together important representatives of the country and the American continent, will be held in the beautiful World Heritage City of Valparaíso; promoting tourism and the multicultural relationship. The alliance between the Dance Academy and the History Society, goes to show that both history and dance are made up of multiple aspects, beyond the technique or trajectory of those who represent them, in such a way that we have created a unique space for the multidisciplinary study of dance's history and its artistic interpretation. The event is sponsored by the Historical Bulletin (ISSN 0719-7802), a scientific journal that will publish all the reviews submitted to the contest, and supported by the International Symposium "Meeting of History and Geography" Concón, Chile; event that already has the support of the work of tourism4sdgs.
Tourism and the Sustainable Development Goals – Good Practices in the Americas
15-10-2018
This joint publication between UNWTO and the Organization of American States highlights case studies from across the Americas that showcase the contribution of tourism to sustainable development in line with the 17 universal SDGs. It shows how a common multi-stakeholder approach to tourism development can catalyze sustainable growth through our sector. Key recommendations: • Across the Americas and particularly in the Caribbean, tourism is one of the primary sources of employment, foreign direct investment and GDP. • Tourism in the Americas also improves livelihoods, promotes poverty alleviation, enhances the protection of biodiversity and cultural heritage development, and helps to build peace. • It is crucial to precisely define the role tourism should play in the sustainable development agenda of the region up to and beyond 2030. • Critical attention must be paid to the way tourism is managed, with its income generation and employment benefits at risk of being compromised by tourism 'overcrowding' and climate change. • The emergence of a more responsible traveller means that destinations in the region should integrate resource efficiency and multi-stakeholder involvement in adopting policies, actions and initiatives. • Managing tourism development sustainably also requires strengthening partnerships between national and international public and private stakeholders, as well as local communities. • Destinations can fill their data gap in measuring the social, economic and environmental impacts of tourism, and improve effectiveness of policies and programmes related to the SDGs, through a statistical framework such as is being suggested by the launch of the Measuring Sustainable Tourism (MST) project.  
Tourism for Development – Volume II: Good Practices
15-10-2018
How can tourism effectively contribute to the 2030 Agenda for Sustainable Development? This flagship report addresses the changes needed in policies, business practices and consumer behaviour. Showcased along 23 case studies from around the world, this two-volume report examines the role of tourism in each of the five pillars of the International Year of Sustainable Tourism for Development, 2017: 1. Sustainable economic growth; 2. Social inclusiveness, employment and poverty reduction; 3. Resource efficiency, environmental protection and climate change; 4. Cultural values, diversity and heritage; and 5. Mutual understanding, peace and security.
Tourism for Development – Volume I: Key Areas for Action
15-10-2018
How can tourism effectively contribute to the 2030 Agenda for Sustainable Development? This flagship report addresses the changes needed in policies, business practices and consumer behaviour. Showcased along 23 case studies from around the world, this two-volume report examines the role of tourism in each of the five pillars of the International Year of Sustainable Tourism for Development, 2017: 1. Sustainable economic growth; 2. Social inclusiveness, employment and poverty reduction; 3. Resource efficiency, environmental protection and climate change; 4. Cultural values, diversity and heritage; and 5. Mutual understanding, peace and security.
Tourism and Culture Synergies
15-10-2018
The UNWTO report on Tourism and Culture Synergies highlights the symbiotic relationship between tourism and culture and the interdependency of the two sectors. The report, undertaken through a survey of UNWTO member states and expert opinion, affirms that cultural tourism plays a major role in global tourism today. It also reveals that the sub-sector, in keeping with the changes to tourism as a whole, has been transformed by changing lifestyles, new forms of culture and creativity, and evolution and innovation in technology.
Youth Career Initiative
15-10-2018
The Youth Career Initiative is the hotel industry’s award winning solution to global youth unemployment. It aids the hotel sector to address SDG 8 (Decent Work and Economic Growth) by supporting disadvantaged young people – including survivors of human trafficking – through skills and employability training. Such skills enable them to access employment and education opportunities, thereby boosting local economies. YCI currently works with eleven international hotel groups, including Marriott and the InterContinental Hotels Group (IHG), to transform the lives of youths in 16 countries and 26 locations across Europe, the Middle East and Africa, Latin America and Asia Pacific. YCI centres on a six-month programme offering students hands-on vocation training in 15 hotel departments (80% of the programme). They also gain work and life skills in a classroom-based environment (20% of the programme). YCI’s partnership model is unique, bringing together hotels and local non-profit partners to work collaboratively to deliver the training programme. Hand in hand, they create an engaging curriculum with the support of dedicated mentors. YCI enables hotels and other businesses to recruit from an untapped talent pool, while building a motivated workforce. YCI began in 1995 as the Youth Career Development Programme in Bangkok, spearheaded by the Pan Pacific Hotels Group. Lyndall De Marco, Corporate Director of Education at Pan Pacific, and Dr Kitiya Phornsadja, Child Protection Officer for UNICEF Thailand, created the unique model. They recruited the programme’s first students from social welfare schools in northern Thailand’s rural provinces. In 2004, De Marco joined the International Business Leaders Forum (IBLF), where she expanded the programme under its current name (YCI) as an initiative of the International Tourism Partnership (ITP).
Enhancing the climate resilience of tourism-reliant communities
15-10-2018
Tourism is the dominant sector of the Samoan economy, contributing more than 20% of its GDP. The principle resource bases of tourism are Samoa’s pristine beaches and its coastal, lagoon and reef areas. Some 70% of Samoa’s population live within the coastal strips, with tourism operations generally within 100 meters of the coastline. As they are adjacent to the coast, many operators and reliant communities are exposed to the impacts of climate change-induced natural hazards and other long-term incremental changes like rising sea-levels. To address these issues, this project (2013-2017) focuses on expanding the resilience of natural and socio-economic systems in tourism-related operations and areas; on enhancing livelihood strategies; and on supporting communities to weather climate change-induced hazards. The initiative supported the formulation of integrated and climate-sensitive Management Plans for five Tourism Development Areas, involving at least 10 villages, 16 community-owned tourism operations, four tourism attractions, and the wider communities in the villages of South-East Upolu, Manono, Eastern Savaii, Northwest Savaii and South East Savaii. The project’s objectives are pursued by strengthening multi-level stakeholder collaboration and public-private partnerships, in order to introduce a set of locally-tailored adaptation measures; strengthen institutional capacities to integrate climate change and disaster risks in tourism-related policy frameworks; and improve local awareness and understanding of the importance and benefits of preparedness in the face of climate change risks.
Sustainable tourism governance in the Bohol Province
15-10-2018
Bohol province, located in the Central Visayas region, is the tenth largest of the Philippines’ 7,641 islands. With a main island surrounded by 72 smaller islands, Bohol is now one of the country’s most prominent tourism destinations. The province is best known for its tourism circuits involving one of the world’s smallest and most endangered primates – the Philippine tarsier – as well as the unique limestone formations of the Chocolate Hills, its white sand beaches and other natural wonders. Bohol is historically and culturally significant, with its Spanish-era heritage churches. Prior to its development as a major tourism destination, the province was characterized by widespread poverty, low incomes and high out-migration rates. Bohol was a member of Club 20 – the 20 poorest provinces of the Philippines – and a hotbed of communist insurgency, hosting the general headquarters of the Communist Party in the Central and Eastern Visayas. To address these issues, the Provincial Government of Bohol decided to pursue ecotourism as a form of regional development for environment-friendly and community-based economic growth. This decision was based on the influence of good governance practice, province-wide stakeholder consultations involving local communities, and the province’s inclusion as one of the key sites in the Philippines’ National Ecotourism Strategy. This led to the establishment of strong partnerships both within and outside the province. As such, provincial tourism stakeholders gained the skills to manage continued and sustainable tourism growth.
Sustainable Destinations Alliance for the Americas
15-10-2018
The SDAA focuses on two of the most tourism dependent regions in the world – the Caribbean and Central America. These regions are also biodiversity hotspots, particularly for marine ecosystems, and are highly susceptible to climate change vulnerability. If inappropriately managed, tourism may aggravate challenges in these areas, such as the misuse or degradation of precious ecosystems, economic leakages, and a loss of cultural traditions in face of rising homogenization. However, tourism can also be a powerful mechanism for addressing such issues by supporting conservation efforts, moves to protect reefs and forests, initiatives to safeguard culture and heritage, and by providing much-needed employment opportunities, foreign exchange earnings and prospects for investment. To harness tourism’s potential in this regard, the SDAA was launched in March 2014 by Sustainable Travel International (STI) and a range of partner organizations, listed below. This innovative public-private partnership is grounded upon a shared commitment to building resilience in local communities, improving the way tourism is managed, and enhancing competitiveness in destinations across the Caribbean and Latin America. Eleven destinations – mainly coastal regions and islands that are highly popular with tourists – are part of the Alliance, namely Antigua and Barbuda, Aruba, the Bahamas, Barbados, Dominica, Honduras, Jamaica, Nicaragua, Panama, Mexico, and St Kitts and Nevis. The SDAA demonstrates how sustainably managed tourism can be efficiently managed at the regional level to improve lives and protect the environment. The SDAA’s objectives are to: – Maximize tourism’s benefits for local communities and residents; – Protect the region’s natural and cultural assets by conserving its land and marine resources; and – Embed sustainability practices in the day-to-day management and marketing of destinations.
Chumbe Island Coral Park
15-10-2018
Tanzania’s coral reefs are under threat from dynamite fishing and overexploitation, while coastal forests are disappearing in the wake of rising charcoal production and coastal development. Marine Protected Areas play a crucial role in conversing biodiversity and replenishing coral and fish stock. They can also generate income for their own sustainable management through ecotourism. In response to this situation, CHICOP’s overall aim is to create a model of sustainable nature conservation – one in which ecotourism supports park management, research and Environmental Education Programmes for local school children. While the Park’s objectives are non-commercial, its operations follow commercial principles. Since 1991, CHICOP has turned the formerly uninhabited Chumbe Island into a fully-managed, internationally recognised nature reserve that: – Includes a marine park, forest reserve, visitors’ centre and eco lodge; and – Provides sanctuary to critically endangered species, such as Aders’ duikers, coconut crabs and Roseate terns. All this was achieved in partnership with local communities, through: – Village meetings before and during project development; – Employing and training former fishermen as Park Rangers, underscored by a preference for recruiting local people; – Basing all operations on detailed Management Plans spanning 1995-2027; – Creating a Park Advisory Committee with Government, university and village representatives; – Offering marine rescue services to local fishermen/women in distress; and – Developing Environmental Education Programmes for fishermen, school children and all visitors.
Ecotourism in Sundarbans Impact Zone
15-10-2018
The Sundarbans mangrove forest, a natural wonder and one of the largest continuous blocks of mangrove forests in the world, stretches across south-western Bangladesh. Local communities living along the fringes of this UNESCO World Heritage Site and the Ramsar Wetland Sanctuary, in the districts of Sathkhira and Khulna, are highly dependent on forest resources for their lives and livelihoods. Natural phenomena and the overexploitation of natural resources, including by growing human populations with few alternative livelihood opportunities, pose a threat to this delicate mangrove forest ecosystem. Relief International’s (RI) ecotourism project in the Sundarbans Impact Zone aims to lessen local communities’ dependence on forest resources by supporting them to explore ecotourism as an alternative income generating source, and develop their options as eco-entrepreneurs and service providers in the ecotourism value chain. The project’s overall objective is to strengthen local livelihoods and enhance respect for local culture, communities – including minority ethnic groups – and ecology through the development of ecotourism, cultural tourism and entrepreneurship. The initiative also instils a sense of respect and responsibility among tourists, encouraging them to buy local products, ensure that they have the least amount of impact on the surrounding environment, and understand that their contributions assist the conservation of the neighbouring mangrove forest.
Art, Culture and Tourism Centres
15-10-2018
Lanzarote, a leading European destination and the easternmost of Spain’s Canary Islands, receives 3 million tourists each year. Given the island’s unique landscape, local artist and architect César Manrique conceived an ambitious creative project to conserve Lanzarote’s environment and culture while showing its beauty to the world, involving interventions that explore the harmonious relationship between art and nature. Thus, the foundations of the Art, Culture and Tourism Centres (CACTs) were laid in 1966. Manrique began to develop a network of tourist centers for Lanzarote’s Cabildo (island Government), engaging fellow artist Jesús Soto and a range of outstanding craftsmen – gardeners, blacksmiths, stone masons, carpenters and Cabildo workers. Today, the network of Centers encompasses nine tourism attractions integrated with the surrounding natural environment. Combined, they receive 2.9 million visitors annually. The spaces include a cave (Cueva de los Verdes), a volcano (Jameos del Agua), other natural wonders (Jardín de Cactus, Mirador del Río, and Montañas del Fuego/Timanfaya), a castle (Castillo de San José), an underwater museum (Museo Atlántico) and cultural heritage sites (La Casa Amarilla and Monumento al Campesino).
Hostelling International
15-10-2018
HI USA, a national non-profit organization that operates 33 hostels across the United States of America, offers carefully-designed immersive environments that promote interaction and understanding among people of diverse backgrounds. Its targeted experiential learning programmes foster cultural competence and challenge the traditional tourism experience – one characterized by spectatorship and consumption as opposed to engagement and creation. HI USA’s education and engagement programmes are a permanent, recurring core feature of the organizations work. They are offered to guests and community members to strengthen intercultural understanding and global citizenship. Between April 2016 and March 2017, over 122,000 people participated in HI USA’s intercultural experiential learning programmes – 5,100 programmes were offered to travellers and 760 to community members. 56% of all programmes were led by community volunteers. Over the same period, HI USA’s New York Hostel offered 930 experiential learning programmes to travellers and 57 to community members. Led by locals interested in engaging visitors and learning about them, HI NYC’s programmes offer a deeper opportunity to think about travellers’ impact on the lived experience of the places they visit, and reflect on their own culture’s similarities or differences. Community-led discussions, events and service opportunities help visitors develop a more complex perspective of a place, how it shapes the people who live and work there, and the challenges that local communities face. This impacts what tourists think about others, themselves, and the actions they take. The good practice lessons learned from these programmes have direct impacts on intercultural understanding.
Corporate Social Responsibility
15-10-2018
SUSTAINABILITY ACTIONS SOCIAL MAINTENANCE BANK HOURS Through a local social organization (El Risell), the donation of 2 hours of maintenance work for residents of the neighborhood with few resources is managed. In this way those people generally of old age have access to a person in their house of confidence that can carry out the small repairs that normally would not manage well due to lack of resources or because they are too small for a technician to solve it. :-) SOCIAL IMPACT JAM "IMPERFECT" The hotel will have at the breakfast buffet of jams organized by the organization www.espigoladors.cat Local entity of El Prat (Barrio de Sant Cosme) that through a social entrepreneurship provides employment coverage to people at risk of social exclusion. SOLIDARY "VERMUTS" We organize solidarity vermuts in which the hotel offers space and vermouth with tapas for 100 people. The full collection of the tickets sold goes to the social organization gracia solidaria that brings together 17 solidarity and voluntary organizations that work to get the basic services of education, health and social assistance to those who can not have them. Https://www.facebook.com/graciasolidaria/ MEMBER OF THE SCHOOL ROAD The hotel is on the access road to 2 neighborhood schools. The hotel has been assigned as a member of the school path of these two schools. This means that children at a given time can enter the hotel and request help if necessary. The advantage of a hotel is that we are open 24 hours a day, 365 days a year. EXCESSING Whenever we have material, leftover foods or cleaning the forgotten clients, we contact local entities such as the Bank of Resources, The Bank of Foods, or the La Nau organization for the donation of these items and they distribute to local social entities or direct users. ENVIRONMENTAL LEED® Certification - Leader in Energy Efficiency and Sustainable Design, Sustainable Buildings Certification System. LEED® is a registered trademark of the U.S.
Mayakoba Tourism Development
15-10-2018
The Mayakoba Tourism Development initiative is situated in Riviera Maya, within the Solidaridad municipality in the northern reaches of the Mexican state of Quintana Roo. It encompasses a 249 hectare complex, located on a karstic coast with a humid tropical climate. The local environmental systems – known as Punta Bete and Punta Maroma – form strips parallel to the sea, consisting of beaches, coastal dunes, mangrove forests and ‘medium’ forests. Tourism has a high environmental impact on such dune and mangrove ecosystems, especially mass tourism with a high density of rooms. Recognizing the need for a very different model of tourism development in Mayakoba, the Spanish company Obrascón Huarte Lain (OHL) designed and implemented an innovative, low-density model. Engineers, architects, experts, consultants and scientists from research centres – both local and international – undertook specialized studies and participated in technical planning. Mayakoba’s main location lies behind the mangrove forest and involves minimum use of the rear dune’s watershed. It seeks to have the lowest possible impact on local ecosystems. The complex forms an environmental matrix, marked by the use of existing terrestrial ecosystems and the creation of a 25 hectare aquatic ecosystem of canals, which functions as a natural estuary. Designed through rigorous study based on scientific foundations, the area’s tourism infrastructure consists of four world-class hotels and a PGA Tour-certified professional golf course. Mayakoba’s natural and anthropic elements are integrated within a framework of ‘lasting natural luxury’. Its operation has enabled the maintenance of pre-existing flora and fauna, as well as the creation of aquatic and coastal habitats that did not previously exist. This has sparked an increase in fauna, particularly birds, fish and amphibians, forming an important new wildlife sanctuary.
Climate Change Vulnerability Studies
15-10-2018
Mexico is highly exposed to natural hazards – ranging from droughts to hurricanes. As climate change gains pace, wide-ranging shifts in climate variability are anticipated, including increases in extreme weather events and associated likely impacts on economic activities like tourism. To address these challenges, a series of Climate Change Vulnerability Studies on 20 of Mexico’s priority tourism destinations were conducted between 2012 and 2016. These studies were undertaken by a research centre, the National Academy of Research and Development, at the request of the Ministry of Tourism. They assess vulnerability to climate change in Cancún, Riviera Maya, Acapulco, Los Cabos, Puerto Vallarta, Nuevo Vallarta, Mazatlán, Boca del Río, Veracruz, Ixtapa Zihuatanejo, Huatulco, Campeche, Coatzacoalcos, Costa Esmeralda, Tlacotalpan, Guanajuato, Monterrey, Morelia, Puebla, San Miguel de Allende and Manzanillo. These Climate Change Vulnerability Studies have four main components: - An assessment of the destination’s vulnerability to the impacts of climate variability and climate change, considering various risks; - An Adaptation Programme for each destination, carried out through an on-site workshop with local actors. These evaluate the matrix of specific adaptation actions to be carried out by the tourism sector in each destination, subjected to a hierarchical and cost-benefit approach; - Vulnerability and risk maps for each destination, featuring geographic information on vulnerabilities; and - Analysis of each destination’s Early Warning System, operated by the Directorate General of Civil Protection of Mexico’s Ministry of the Interior.
Olderkesi Community Wildlife Conservation Trust
15-10-2018
The Olderkesi Community Wildlife Conservation Trust (OCWCT) spans 7, 608 acres in the south-eastern reaches of the Maasai Mara region in Kenya, bordering Tanzania’s Serengeti National Park and Kenya’s Maasai Mara Game Reserve. Home to the Maasai tribe, the area is known for its abundant wildlife – both flora and fauna – including several endangered species of animals. In 2013, the OCWCT was initiated by the Cottar’s Wildlife Community Trust (CWCT) and landowners in Olderkesi, with the aim of improving the livelihoods of the Maasai community in Olderkesi. All activities undertaken through the OCWCT seek to strengthen livelihoods, preserving Maasai culture and enhance visitor experiences at Cottar’s 1920s Camp and Bush Villa. Community land is leased to OCWCT for wildlife conservation and tourism. In return, the community receives an incentive in the form of a land lease fee. Wildlife and the area’s rich Maasai culture are the main tourism products which have been sustained through the CWCT and OCWCT. The latter’s main stakeholders are Cottar’s 1920s Camp and landowners in the area, who are involved in decision making. The participation of all land owners has been vital, as is the involvement of relevant local authorities to ensure proper documentation and certification.
El Carlos Ecotourism and Archaeological Centre
15-10-2018
The village of El Carlos in northern Colombia, situated in the Necoclí municipality in Antioquia state’s Urabá region, lies next to the border with Panama. Due to its strategic location, the Urabá region has suffered a history of violence. El Carlos itself was affected, obliging communities to develop survival strategies to avoid becoming a target of conflict. In 2005, with the demobilization of paramilitary forces, a process of community reconciliation began. Communities began working together in the spheres of tourism, handicrafts, fisheries and cocoa farms. Thus, the El Carlos Ecotourism and Archaeological Centre was created to strengthen tourism and peace in the area. The community was supported by the United Nations Office on Drugs and Crime (UNODC) and the Prosperity Department, which initiated a programme to provide community members with alternatives to illegal economic activities. Support was also forthcoming from the local government for various projects, with funds from a range of ministries and institutions. The community developed ties with tourism stakeholders in the area. In 2015, Colombia’s Vice Ministry of Tourism designated the Urabá region as a pilot in its Tourism Development Plan, within the context of its Tourism, Peace and Coexistence programme.
Nearly Zero Energy Hotels (neZEH)
15-10-2018
Buildings account for 40% of the European Union’s (EU) total energy consumption and 36% of CO2 emissions. Accommodation is responsible for 21% of the tourism sector’s CO2 emissions. While there is immense potential for savings in this sphere, the hospitality sector’s fragmented nature poses challenges to this objective. As EU directives for Nearly Zero Energy Buildings (nZEB) are rolled out, Europe’s hospitality sector will have to comply with these requirements. The Nearly Zero Energy Hotels (neZEH) Consortium was created to assist hotels to save energy, reduce their carbon footprint and build a more competitive and sustainable hospitality sector. It supports hotels to reach Nearly Zero Energy levels, in response to the EU’s commitments on energy efficiency and climate change (2020 and 2050 targets), specifically its policies of transforming Europe’s building stock into Nearly Zero Energy Buildings. The neZEH initiative provides hotels with tailored technical advice, shares good practices and undertakes capacity building related to energy renovations. The project offers sound, adapted guidance, practical training and useful tools such as the neZEH e-toolkit. This free online tool assists hotels to identify appropriate solutions in the area of energy efficiency. The toolkit and the overall neZEH project build upon the Hotel Energy Solutions (HES) initiative, used by over 1,540 hotels to improve their competitiveness through resource efficiency. To date, renovation projects have been implemented in seven EU member states, with 16 Nearly Zero Energy Hotels supported between 2013 and 2016. Championing an approach can lead to a 70% reduction in energy consumption, these innovators serve as an inspiration towards a more sustainable hospitality sector.
Dubai Sustainable Tourism Initiative
15-10-2018
Tourism is one of the strongest pillars of Dubai's economic growth. With the aim of attracting 20 million visitors by 2020, Dubai has set clear targets for sustainable development. These are in line with the vision of HH Sheikh Mohammed Bin Rashed Al Maktoum, Vice President, Prime Minister of the UAE and Ruler of Dubai, to transform the United Arab Emirates (UAE) into a ‘Green Economy for Sustainable Development’. Dubai Sustainable Tourism (DST) is a public-private partnership, with the involvement of civil society, that aims to contribute to Dubai’s broader clean energy and sustainable development targets by embedding the principles of sustainability into all aspects of the tourism sector. DST brings together all economic stakeholders involved in tourism and hospitality – from tour operators to hotel developers and operators. Its holistic approach builds on common goal to achieve the long-term objective of a sustainable economy. The initiative’s structured approach to achieving sustainability identifies four clear targets – energy efficiency; environmental protection; awareness and education; and sectoral engagement. These fall within the overall context of environmental protection, social development and economic enablers, which will enable tourism in Dubai contribute to the overall journey of mitigating climate change and promoting sustainability by using four working streams or delivery platforms.
Global Himalayan Expedition
11-10-2018
Ladakh, located in the Indian Himalayas, boasts rich cultural heritage due to its location on the ancient silk route. Tourists from around the world visit the area to meditate, explore its mountain valleys and its traditional heritage. Local communities were largely dependent on kerosene lamps for lighting, which emitted toxic fumes and caused health problems. In 2013, the Global Himalayan Expedition initiative (GHE) was founded by Paras Loomba in Ladakh to expand access to electricity for the area’s remote Himalayan communities by leveraging tourism as a model to provide their villages with electricity. The GHE offers tourists the opportunity to travel to the most remote reaches of the Himalayas, while having a tangible, positive impact on the lives of local communities through expanded access to electricity. It offers a life changing experience for visitors and local indigenous communities through its three-step expedition approach: – A survey of the communities, involving the creation of an itinerary for the expedition which revolves around adventure and social impact; – Reaching out to tourists through social media, inviting them to be part of the impact expedition; and – Taking groups of 15-20 tourists from around the world to improve the lives of marginalized local communities. To date, GHE has conducted 37 expeditions which have provided 53 villages with access to electricity, improving the lives of at least 20,000 people. The initiative has formed partnerships with several global enterprises, which send their employees to serve as part of leadership expeditions and extend electricity to the area’s villages.
Sabyinyo Community Livelihood Association (SACOLA)
11-10-2018
Volcanoes National Park (VNP), a haven for the highest concentration of endangered mountain gorillas in the world, is situated in northern Rwanda, on the border with the Democratic Republic of the Congo (DRC). The region is characterized by its high population density – of some 700 people per square kilometre – land scarcity and poverty. These factors have prompted some locals to illegally access the Park’s resources to sustain their livelihoods – including water, meat, wood, medicinal herbs and honey. To enhance the Park’s conservation and protect its biodiversity, there was a need to actively involve the neighbouring community in protection efforts. SACOLA was created to contribute to Volcanoes National Park’s sustainable conservation, while improving the socio-economic conditions of the local population. The Association’s tourism project involved the construction and operation of a high-end community lodge – the Sabyinyo Silverback Lodge – marked by community participation and representation. SACOLA’s members include local leaders, key community representatives of the Rwandan Office of Tourism and National Parks (RDB) and the International Gorilla Conservation Programme (IGCP). Its composition was guided by a desire to ensure the appropriate representation of the local community, and to ensure sustainability by involving RDB and IGCP. Responsibility for environmental conservation and strengthening community livelihoods is shared among all the institutions involved. The initiative is grounded upon Rwanda’s political will to link conservation to the principles of sustainable development.
ILUNION Hotels
11-10-2018
ILUNION Hotels is a chain of accessible hotels offering differently-abled professionals the opportunity to work in the tourism sector. The ILUNION Hotels project covers the entirety of Spain, with physical representation in the provinces of Madrid, Barcelona, Valencia, Bilbao, Seville, Zaragoza, Malaga, Huelva, Cadiz, Gerona, Menorca, Merida and Badajoz. One of its main objectives is to integrate persons with disabilities in a working environment where such professionals are lacking. Appreciating the great potential of Special Employment Centres (CEE) – where the vast majority of staff members are persons with disabilities – ILUNION decided to carry out a trial in one of its hotels. After a trial lasting several months, which verified the viability of this approach, ILUNION requested the hotel’s official classification as a CEE. Today, all of ILUNION’s hotels offer employment opportunities for persons with disabilities. Those classified as Special Employment Centres, where over 70% of employees have disabilities, are especially significant examples of labour integration. These CEEs offer all key hotel services, from accommodation to event hosting and catering, in Barcelona, Madrid and Valencia. The success of this initiative has involved a range of actors alongside ILUNION, including its dedicated staff and management, and several foundations, like FSC-INSERTA, dedicated to working with persons with disabilities.
Supporting Women Entrepreneurs
11-10-2018
The region of Mopti in Mali boasts two prominent tourism destinations – Djenné, a flooding area, and Sangha, a non-flooding area. Women in Mali are highly engaged in the production of handicrafts, hotel services, restaurants, the supply of produce and product processing. In Mopti, many small camps, restaurants and eateries are run by women. Women also dominate several branches of handicrafts – including jewellery making, pottery and the dyeing of traditional fabrics like indigo and bogolan – as well as agricultural and processing activities like vegetable growing and the production of natural jams and fruit juices from local produce, such as tamarind, bissap and baobab. Nonetheless, great swathes of women in Mali are impoverished. In this context, a project by UNWTO’s Sustainable Tourism - Eliminating Poverty Initiative (ST-EP) worked to support women entrepreneurs in the Mopti region, enabling them to become integrated into the tourism value chain and related local supply chains. Targeting community groups and vulnerable women in region’s leading tourism destinations, the project structured, organized and reinforced several women’s associations and cooperatives. Beneficiaries included: – Women artisans in Djenné; – The Sevaré/Mopti Agro-Food Processing Women’s Network; – The Association of Women Produce Suppliers of Sangha; – The Women's Hotel and Restaurant Association of Mopti and Djenné; – Women tour operators, alongside food and beverage operators in the informal sector; – Women’s associations in the Mopti region involved in tourism, agro-food, arts and crafts, and produce; and – Tourism establishments in the Mopti region who support gender equality, especially in terms of job creation.
Las Terrazas Complex
11-10-2018
Cuba’s Las Terrazas Complex spans 5,000 hectares in the eastern reaches of the Sierra del Rosario UNESCO biosphere reserve, in the Candelaria municipality of the province of Artemisa. The area is traversed by several rivers, including the San Juan and Bayate rivers, and boasts natural pools of fresh, crystalline water. Situated in the area are the colonial-style Hotel Moka; the Casa del Lago, located on the shore of Lake San Juan; and the Ecological Research Centre, responsible for overseeing the well-being of forest ecosystems. The local community’s rich cultural life is showcased to visitors through workshops that specialize in painting, serigraphy (screen printing), ceramics, woodwork and plant fibres. The Las Terrazas Complex was created in 1994 as a tourism-based sustainable rural development project, giving continuity to the country’s Integral Development Plan, initiated in 1968. The Complex aims to rehabilitate and preserve the area’s environmental integrity through the reforestation of terraces, while achieving a balance between the local population and the environment. Since the founding of the Las Terrazas community, tourism has been their main source of livelihood through the Las Terrazas Complex. It is considered Cuba’s first eco-museum, serving as a national and international reference point. It strives not only to incorporate tourism as an economic facilitator, but also to ensure social and environmental sustainability through responsible tourism. This prevents negative socio-environmental impacts while creating links between tourism and the community, thus guaranteeing tourism’s compatibility with social development.
Kumarakom Responsible Tourism Initiative
11-10-2018
Kumarakom is situated on the banks of the Vembanad Kayal – the second largest lagoon in India – near the city of Kottayam, in the heart of the Kerala backwaters, a chain of brackish lagoons and lakes in the southern Indian state of Kerala. Tourism is thriving as visitors are drawn to the area’s immense lake and lush green paddy fields, variety of migratory birds, farmers tending tiny plots of land inter locked with small canals, fishermen’s boats plying travellers across canals and lagoons, and rich culinary traditions. Although Kerala was doing well in terms of tourist arrivals, tourism projects were marked by a top-down approach that did not sufficiently take into account the voices of tourism stakeholders, local communities and local self-government. Tourism development often led to conflicts over resource use, employment and benefit sharing with the local community. In 2007, the Department of Tourism of the Government of Kerala established the Kumarakom Responsible Tourism project to foster sustainable tourism development in the state. Kumarakom was selected as a pilot destination for the initiative, as one of Kerala’s most globally renowned destinations. The project envisages that each stakeholder in the destination has a responsibility to make tourism sustainable, prioritizing economic, socio-cultural and environmental sustainability through responsible activities by all stakeholders. An institutional mechanism was created to lead the project. This destination-level Responsible Tourism Committee encompasses representatives from the local self-government (panchayat ), the tourism industry, NGOs and the community.
Club Med and Agrisud Contributing to Local Development
11-10-2018
The local development project spearheaded by Club Med and the NGO Agrisud supports local producers who are in precarious situations and live in the vicinity of Club Med resorts in Senegal, Brazil, Morocco and Indonesia. The initiative’s challenging aim is to organize a lasting match between the local supply of food products and the demands of Club Med resorts – meeting quality, quantity, diversity, regularity and price criteria. Its objective is also to ensure fair remuneration for producers and a strong distribution of added value, giving the poorest groups access to these markets. The project has trained 350 Very Small Enterprise (VSE) vegetable and produce suppliers in agro-ecology, as well as organizing these suppliers into commercial cooperatives. They have since been able to supply 92 tonnes of vegetables to Club Med resorts in these four countries. Overall, the partnership has benefited about 2,400 people – both local producers and their families. The project’s approach is comprehensive – spanning the entire supply chain from the producer to the end customer, in order to match the now-professional supply side with the high expectations of the demand side. Agrisud interacts with farming VSEs near Club Med resorts in order to: – Strengthen producers’ capacities in technical matters (e.g. agro-ecological practices), economic management (e.g. the development and analysis of operating accounts) and organizational issues (e.g. the bulk purchase of seeds, the maintenance of irrigation systems, etc.); and – Establish a sustainable local procurement system through the participatory development of the procurement protocol, as well as by grouping producers into commercial cooperatives.
Green Supply Chains
10-10-2018
As Slovenia’s capital city, Ljubljana, prepared to assume the title of European Green Capital 2016, a study among local hoteliers and restaurants revealed that two main obstacles prevented them from purchasing locally produced goods – price and complexity. In order to resolve these issues, the Green Supply Chains project was launched in 2015. It aims to increase the percentage of locally produced food and drinks available in hotels and restaurants in and around Ljubljana by offering these stakeholders the possibility of purchasing 100% locally produced foods and drinks via a uniquely managed, centralized and easy-to-use online system. By 2017, the initiative had spread to the entire region of central Slovenia, linking Ljubljana and 25 other municipalities. The project enables tourism sector stakeholders – specifically hotels and restaurants – to easily access local farmers, and vice versa, via a Rural Development Cooperative which acts as a linkage between suppliers and buyers. Farmers, hotels and restaurants who wish to participate in the project sign a formal contract with the Cooperative, obliging them to either deliver or purchase locally produced goods. Seasonal offers are available online (see: http://www.jarina.si/) , at prices negotiated by the Cooperative on behalf of its members. This site enables members to submit their daily/weekly orders. Goods are then delivered to their doorsteps. The Green Supply Chains project was initiated by Ljubljana Tourism, hand in hand with the Institute Factory of Sustainable Tourism, the NGO GoodPlace, the municipal Department of Rural Development and the Jarina Rural Development Cooperative.
Dahshour World Heritage Site for Community Development
10-10-2018
Dahshour is home to two of Egypt’s oldest and best-preserved pyramids. This UNESCO World Heritage Site, comprising five small villages, is located less than an hour from Cairo. Covering an area of 70 km2 between the river Nile and the desert, Dahshour is home to some 40,000 people. Many local community members maintain old customs, living in a traditional manner. Most of the population’s livelihoods are based on crops and livestock rearing. The region is marked by severe food insecurity, malnutrition, vulnerability and poverty. The Dahshour World Heritage Site for Community Development project (2009-2013) was a joint initiative by the Egyptian Government and five UN agencies – UNWTO, UNDP, ILO, UNESCO and UNIDO. To protect the area of the Dahshour pyramids, its ecosystem and communities, the project supported tourism-based sustainable development, cultural and ecological management, and opportunities for revenue generation. It focused on improving the livelihoods and working conditions of the local population through targeted employment-generation activities, with special focus on women’s and youth employment, as well as the development of locally-driven MSMEs. The development of community-owned and operated MSMEs enabled the community to access microfinance schemes. The project also provided the population with technical training and expertise in small business sector development. The initiative was based on the premise that a well-planned influx of tourists could benefit Dahshour so long as local stakeholders gained the necessary capacities to ensure sustainable community development through tourism-related opportunities. The pioneering initiative marked the first time national and international partners from the tourism, cultural heritage and natural heritage sectors came together to work with the Dahshour community to reduce poverty.
Mumbuca Community
09-10-2018
Mumbuca's Community is one of the most african-brazilian communities in Brazil. It is located in the middle of Jalapão State Park, state of Tocantins. The mainly activity in this community is 'capim dourado' handcrafts. Nevertheless, 'capim dourado' had been desappearing over the years so locals had the idea to responsibly manage it. Locals are friendly people and the conection with tourists is great. They have felt grateful for receive different people to visit their comunnity and the ecoregion where they lives.
POUSADA UACARI - RESERVA DE DESENVOLVIMENTO SUSTENTAVEL MAMIRAUA
08-10-2018
TURISMO DE BASE COMUNITÁRIA NA RESERVA DE DESENVOLVIMENTO SUSTENTÁVEL DE MAMIRAUÁ, REGIÃO CENTRAL DA FLORESTA AMAZÔNICA. POUSADA UACARI, ECOTURISMO, TURISMO SUSTENTÁVEL, GESTÃO PARTICIPATIVA PRA GERAR RENDA PARA A COMUNIDADE. A ÁREA E A MAIOR RESERVA DE PRESERVAÇÃO DA VÁRZEA DA FLORESTA AMAZÔNICA. O TURISMO VEM GERANDO RENDA PARA A POPULAÇÃO RIBEIRINHA COMO FORMA DE COMPENSAÇÃO ECONÔMICA PARA A CONSERVAÇÃO DO ECOSSISTEMA
SDGs Study Program and “Youth for SDGs” Scholarship
08-10-2018
Travel around the tip of South America with the Peace Boat and learn about the UN SDGs in an experiential study program “Peace Education and the SDGs in South America,” taking place February 18-28, 2019 during Peace Boat’s 100th Voyage, sailing from Ushuaia, Argentina to Valparaiso, Chile. Achieving the SDGs requires mobilization of young people through entrepreneurship, volunteering, research, education and other endeavors. Toward this aim, Peace Boat US is providing two full scholarships (program fee and travel expenses) and a limited number of partial scholarships under the “Youth for the SDGs” theme. Please visit http://www.peaceboat-us.org/programs/peace-education-and-the-sdgs-in-south-america-winter-2019/ for more information regarding application details.
POUSADA UACARI - RESERVA DE DESENVOLVIMENTO SUSTENTAVEL MAMIRAUA
06-10-2018
TURISMO DE BASE COMUNITÁRIA NA RESERVA DE DESENVOLVIMENTO SUSTENTÁVEL DE MAMIRAUÁ, REGIÃO CENTRAL DA FLORESTA AMAZÔNICA. POUSADA UACARI, ECOTURISMO, TURISMO SUSTENTÁVEL, GESTÃO PARTICIPATIVA PRA GERAR RENDA PARA A COMUNIDADE. A ÁREA E A MAIOR RESERVA DE PRESERVAÇÃO DA VÁRZEA DA FLORESTA AMAZÔNICA. O TURISMO VEM GERANDO RENDA PARA A POPULAÇÃO RIBEIRINHA COMO FORMA DE COMPENSAÇÃO ECONÔMICA PARA A CONSERVAÇÃO DO ECOSSISTEMA
SDGs Study Program and “Youth for SDGs” Scholarship
04-10-2018
Travel around the tip of South America with the Peace Boat and learn about the UN SDGs in an experiential study program “Peace Education and the SDGs in South America,” taking place February 18-28, 2019 during Peace Boat’s 100th Voyage, sailing from Ushuaia, Argentina to Valparaiso, Chile. Achieving the SDGs requires mobilization of young people through entrepreneurship, volunteering, research, education and other endeavors. Toward this aim, Peace Boat US is providing two full scholarships (program fee and travel expenses) and a limited number of partial scholarships under the “Youth for the SDGs” theme. Please visit http://www.peaceboat-us.org/programs/peace-education-and-the-sdgs-in-south-america-winter-2019/ for more information regarding application details.
Jetwing UN SDG Forum
28-09-2018
A high-level forum held under the theme of “People, Planet, Profits — How the UN Sustainable Development Goals can Help Build a Stronger, More Sustainable Tourism Industry in Sri Lanka.” Aims to help senior management across the entire Sri Lankan travel & tourism industry better understand the UN Sustainable Development Goals and brainstorm ways to mainstream them into corporate agendas and business plans. The forum’s co-organized and partnered by one of Asia-Pacific region’s longest serving travel trade journalists, Mr. Imtiaz Muqbil (Bangkok-based Executive Editor of Travel Impact Newswire and The Olive Tree),; who will present a specially-designed simplified summary of the UN SDGs and outline how they are relevant to travel & tourism and, provide a comprehensive perspective of the state of play in the world and Asia as well the key issues, trends and challenges facing travel & tourism. The forum will also feature a panel discussion with the participation of leading industry members sharing best practices and their perspectives on how to mainstream the SDGs in Sri Lankan travel & tourism industry.
Hospitality Soap and bottled amenities Recycling Program
28-09-2018
Through a Strategic Partnership with the Company Clean the World, the hotels that work on our Sustainability Program collect, sort, sanitize used amenities to produce hygiene Kits that are delivered to highly vulnerable communities in Dominican Republic The first hotel company in the Dominican Republic to adopt Clean the World’s Hospitality Recycling Program is Karisma Hotels & Resorts with its 2 properties: Nickelodeon Hotels & Resorts and Sensatori Resort Punta Cana. With a combined 460 rooms on the ocean-side properties, in just a three month time period, the hotels have already diverted 255 pounds of waste from Dominican landfills, contributing to the creation of over 800 newly recycled bars of life-saving soap to be distributed within the country. “We believe that Tourism Industry is the right answer for the Sustainable Development of many communities and destinations, and it requires a serious and long-lasting commitment from our company, in order to make Sustainability a strategic pillar of our operation,” said David A. Ortegón-Martínez Sustainability Director at Karisma Hotels & Resorts. “By working with Clean the World, we are making a positive impact on the health conditions of vulnerable communities in the Dominican Republic, a very important step for the sustainable development of this destination.” With 39 additional resort properties in Punta Cana alone, the opportunity for hospitality recycling is great. To facilitate the Clean the World Hospitality Recycling Program, Clean the World has partnered with Ecoservices, a Dominican Republic-based environmental consulting company, to leverage existing logistics with local hotels.
CTR Seminar Series 2018 - Tourism and SDGs –
26-09-2018
Tourism can contribute to the achievement of the United Nation’s Sustainable Development Goals (SDGs) ― Center for Tourism Research (CTR), Wakayama University under its mission aims to contribute to the development of a sound and sustainable society through the advancement of tourism research. Recognizing the importance of sustainability, the concept and related activities of SDGs are actively promoted through diverse range of research activities including the CTR Seminar Series ‘Tourism and SDGs’, CTR funding scheme and dissemination of UNWTO publications as an affiliate member.
Access to clean water for 400 vulnerable malagasy
22-09-2018
This project will enable provision of safe water in vulnerable households living surrounding protected areas in Madagascar. Two hand pumps boreholes will be installed with a budget of $5,994 to boost the livelihood of 400 people. One borehole costs $2,945, has a capacity to pump between 20-35 liters per minute and serve 200 people. This project will improve well-being, reduction in women and children's burden collecting water. Starting with just $14.98 you can boost the livelihood of 1 person
Access to clean water for 400 vulnerable malagasy
22-09-2018
This project will enable provision of safe water in vulnerable households living surrounding protected areas in Madagascar. Two hand pumps boreholes will be installed with a budget of $5,994 to boost the livelihood of 400 people. One borehole costs $2,945, has a capacity to pump between 20-35 liters per minute and serve 200 people. This project will improve well-being, reduction in women and children's burden collecting water. Starting with just $14.98 you can boost the livelihood of 1 person
'Overtourism'? – Understanding and Managing Urban Tourism Growth beyond Perceptions Report
19-09-2018
The management of tourism flows in cities to the benefit of visitors and residents alike is a fundamental issue for the tourism sector. It is critical to understand residents’ attitude towards tourism to ensure the development of successful sustainable tourism strategies. This report analyzes the perception of residents towards tourism in eight European cities – Amsterdam, Barcelona, Berlin, Copenhagen, Lisbon, Munich, Salzburg and Tallinn – and proposes 11 strategies and 68 measures to help understand and manage visitor’s growth in urban destinations. The implementation of the policy recommendations proposed in this report can advance inclusive and sustainable urban tourism that can contribute to the New Urban Agenda and the Sustainable Development Goals.
Co2 compensation
18-09-2018
Climate change literally knows no boundaries, it affects every country. Consequences each country increasingly faces are droughts, extreme storms and floods. Travelling by plane creates prosperity and jobs worldwide, but also produces high levels of CO2 emission. In case of long journeys, the flight to the destinations is the largest part of the total CO2 emissions. The CO2 footprint of transport and stay at the destination is limited, especially if travellers make use of small-scale, sustainable accommodations, eat in local restaurants and do not travel too many kilometers. Better Places is initiative taker of a group of 13 Dutch tour operators compensating all the CO2 emissions of their travels. Better Places does not only compensate the on-land package clients have booked, but also the emission that is needed for the clients to reach the destination. In order to map these emissions, we make use of a carbon calculator that calculates the exact CO2 emission per travel item. Better Places makes journeys CO2 neutral by investing in (for example) more efficient cookers in Ghana and solar energy in Thailand. We work together with the Swiss South Pole Group that has selected these projects. Involved: Better Places, Aksja Reizen, Koning Aap, Shoestring, Yourway2go, Footprint Travel, Labrys Reizen, Riksja Travel, Sawadee Reizen, SNP Natuurreizen, SRC Travel, Thika Travel, Travelhome, Carmacal carbon calculator, South Pole Group
Travelife Certification
18-09-2018
Better Places is certified by Travelife since January 2017. Travelife for Tour Operators is a management, training and certification scheme and they aim to support tour operators in implementing sustainability practices in their operations by advising them on the latest trends and developments. The Travelife standard has been acknowledged as the first standard for tour operators by the Global Sustainable Tourism Council (GSTC). The sustainability standards created by Travelife include criteria that relate to internal management, product range, animal welfare, partners and suppliers, and client communication. Requirements include having a publicly available sustainability policy, buying sustainable and local products (FSC paper, green energy and fair-trade coffee), and stimulating partners and suppliers to also work sustainably. The main goal is for tour operators and destinations to sustainably develop themselves. After all, sustainable tourism is nothing more than celebrating holidays and having respect for the environment, people, nature and culture. Better Places has made agreements with the local travel experts in terms of sustainable operations. All our partners have followed the Travelife training and are either already Travelife certified or working on it at the moment. By stimulating this, we are creating a baseline of sustainability practices the whole Better Places network complies with and commits to in order to make the tourism industry more sustainable. Involved: GSTC, Travelife, Better Places, all local experts of Better Places worldwide (35)
Sistema de Indicadores de Turismo Sostenible para los municipios Tolú y Coveñas, departamento de Sucre, Colombia.
17-09-2018
El propósito central es diseñar un sistema de indicadores de turismo sostenible para facilitar y orientar la toma de decisiones por parte de los sectores público y privado en los municipios Tolú y Coveñas en el Golfo de Morrosquillo, departamento de Sucre, mediante el análisis y la adaptación al territorio de modelos exitosos y en funcionamiento, con el fin que se pueda mejorar la información asociada a la toma de decisiones. Se trata de un proyecto de investigación que identifica una batería de indicadores de turismo sostenible para implementar en los municipios objeto del estudio, cuyo desarrollo se presenta a lo largo de cuatro capítulos. El primero contiene el marco teórico y referencial del desarrollo sostenible, el turismo sostenible, los indicadores y sus sistemas. En el segundo capítulo se identifican y analizan varios sistemas o modelos de información turística y de indicadores de turismo sostenible, En el tercer capítulo se precisa la información requerida por los actores de turismo del territorio, priorizando los principales aspectos de su interés para que orienten la selección de variables del sistema de indicadores para que su información sea pertinente. El cuarto y último capítulo incluye la escogencia de indicadores de turismo sostenible, previas consideraciones, relacionadas con el número óptimo de indicadores para un destino, la tipología, los criterios de selección y el modelo de priorización escogido, y finalmente se presenta la batería de indicadores propuesta.
Red Rocks Success Stories
17-09-2018
Red Rocks Rwanda is a social enterprise that was established in 2013 in Nyakinama village, Musanze district. Our main mission is to harness tourism, conservation, intercultural exchange and community development through working together with local communities living around the Volcanoes National Park, which is among the homes to the last surviving mountain gorillas and other precious but endangered animal and plant species. We have a compelling desire to empower socially and economically the people living around the park so that they can see the benefits of conserving the environment and natural resources for the benefit of everyone and posterity. It is with this in mind that we created a physical space where talented artists, craftsmen and women, musicians, entrepreneurs, farmers and those supporting them, like cultural and social institutions, government agencies, corporate organizations, NGOs, private funders, volunteers, educational institutions and researchers among others can have a place they can get deeply involved to build a stronger society through bringing in their own local community development agenda, and to use tourism as a vital tool for community development. We envisage Red Rocks Rwanda to be a place where local talents can be tapped and promoted, and the youth can have enough training to secure their future through using their respective talents. We also envision that tourists, entrepreneurs, financers and corporate organization can come together so that we may ultimately succeed in creating positive impact in our community through supporting various community programs developments we have initiated. Visiting Red Rocks Initiatives is more than adventure. This is an experience and education of Rwanda’s rich cultural heritage, signifying how the local community can develop, and how the people can become even more responsible in protecting our natural environment and heritage.
Hilton Worldwide CSR Actions:
13-09-2018
Hilton Worldwide CSR Actions: Education - Awareness , Funds, in kind donations
13-09-2018
Hilton has a global commitment that aims to impact at least one million young people by 2019 by helping them to reach their full potential. This new initiative will open doors for young people by:
  • Connecting them to the world of travel by enabling them to experience new cultures, contributing to the improvement of the sustainability of the industry and shaping their future with opportunities in Hilton Worldwide's expansive supply chain.
  • Preparing them for success in the world of work, travel and beyond by supporting their basic needs and developing their life and professional skills with mentorships, appprenticeships and Hilton Worldwide's innovative career awareness program, Careers@HiltonLive; and
  • Employing them across all divisions of the business across more than 4,000 owned, managed and franchised hotels worldwide.
Hilton Worldwide issued an industry-wide call to action in collaboration with the International Youth Foundation (IYF) to help prevent a "lost generation" by building awareness and creating opportunities for young people in the hospitality industry. Changing perceptions of career opportunities in the travel and tourism industry is a key priority for Hilton Worldwide and the sector. The commitment builds upon Travel with PurposeTM, Hilton Worldwide's global corporate responsibility strategy to create shared value for our communities, business and environment in which we operate.  It brings together a range of existing programs and company resources around the world that connect, prepare and engage young people including:
  • Careers@HiltonLive, Youth in Hospitality Month: A month-long awareness campaign where hotels connect with young people via job fairs, career guidance talks, and job shadowing to learn about careers in hospitality. In 2013 hotels across Europe hosted over 320 events reaching more than 20,000 young people.
  • Bright Blue Futures: The program, led by the company's flagship brand Hilton Hotels & Resorts, encourages Team Members to donate their time and expertise to help young people achieve stability and bring hope to their communities, preparing them for a brighter future. The program launched last year at the World Economic Forum.
  • Apprenticeship Programs: Widespread skills and training programs at properties across Europe and Asia including Germany, Austria, Switzerland, Turkey, China and the UK.
  • School Partnerships: Relationships with more than 50 hospitality schools and universities around the world to prepare the next generation of talent.
  • Professional Development Programs: Comprehensive hands-on accelerated training programs that help train the next generation of hospitality leaders.
  • Life and Soft Skills Trainings: Life skills training program leveraging IYF's Passport to Success. To date, the company rolled out the training program in Saudi Arabia and South Africa and plans to launch a version globally in 2014.
  • Teaching Kids to CAREFor more than a decade, DoubleTree by Hilton Team Members have connected young people to opportunities to learn about sustainability, encouraging them to be engaged global citizens.
More information about Hilton Worldwide's global commitment to open doors for young people is available at hiltonworldwide.com/youth  
 
Tourism and youth development in Tanzania
12-09-2018
Why Can Tourism be an efficient tool to fight poverty and unemployment rate in Tanzania especially among youth?? (1). Tourism is Consumed at the Point of Production. (2). Tourism is a more diverse industry than many others. (3). Tourism is labour intensive, which is particularly important. (4). It creates opportunities for many small and micro entrepreneurs. (5). The infrastructures required by Tourism can also benefit communities and Youth activities. (6). Tanzania has a comparative advantage in tourism. (7). Tourism provides not only material benefits for the country but also cultural pride. (8). Tourism is taking an increasing importance in the economy of Tanzania. I believe that tourism is in a good position to contribute to the poverty alleviation and job opportunities among Tanzanian. On the other hand I think Tourism industry should be promoted by allowing young people to start their own businesses (Social Enterprises), as it happens in South Africa, Kenya and Ghana but regulations must be simple and easy in order not to discourage them. ( e.g Tourism Act 2008, TATO, Brela & TRA) Likewise I urge young people to create the culture of visiting tourist attractions found in Tanzania.
Wyndham Resorts and Hotel CSR Actions: Responsible purchases - diversity and respect policy
11-09-2018
Wyndham Resorts and Hotel have placed measures to improve practices related to diverse and sustainable sourcing.  They have worked with suppliers to develop more environmentally friendly, diverse and socially- responsible products. They have reviewed suppliers doing business in high risk countries or offering high risk products or services and conduct due diligence on our existing and prospective suppliers on an ongoing basis to ensure their ethical conduct meeting Wyndham standards. Furthermore, they have continued to execute on targets to increase spend on Responsible and Diverse suppliers. This is exemplified during the fourth Wyndham Hotel Group Global Conference, where they invited more than 150 suppliers to participate and identified vendors with Green and Diversity designations. They have also recognised suppliers through the Vendor and Distributor of the Year as well as awarded ' Diversity and Green Supplier of the Year' award.
#GoGreenWeskus Responsible Tourism Outreach 2018
10-09-2018
Weskus Tourism is passionate about promoting Sustainable Living. Join the 4th Annual #GoGreenWeskus Responsible Tourism Outreach on 30 Oct 2018 at the West Coast Fossil Park. Entry is Free. Please book early to avoid disappointment. The “Responsible Tourism Outreach” has a vision of promoting sustainable living, as well as the Development of a sustainable Destination. We feel that we can learn and be inspired, about the development of Cape Town as a sustainable destination, with Environmental, Economic and Social Development. The Main Focus Areas of the Outreach are: * Promote Social Wellbeing * Stimulating the Economy * Preserving the Environment We invite tourism products and businesses to share their success stories and give encouragement and advice to SMME's on how to Promote Sustainable Living in the Cape West Coast.
Live the History
10-09-2018
My name is Negin Boushehri and last week I had the pleasure of spending two nights at Meymand troglodyte village. I am training to become a tour guide and I was there to explore what the area has to offer for future tours. I stayed at MeymandMoon Ecolodge with friendly and caring people who have themselves escaped urban life to seek refugee in the peaceful nature. What took me to the Cultural Landscape of Meymand was that it was inscribed on UNESCO's World Heritage List in 2015, confirming its outstanding universal value as a cultural and natural property which requires protection for the benefit of all humanity. What stands out for me is that the semi-nomadic villagers live in cave dwellings carved out of soft rock by their ancestors, an unusual form of housing in a dry, desert environment. The above picture is a troglodyte room in MeymandMoon ecolodge where I got to spend the night in an over 2000-year-old, man-made cave and fell sleep on its comfy beds reflecting on all the life that had happened there through out the years! I spent a few days away from city life experiencing three different settlements in the area: the caves in the ecolodge, Sar-e Aghol, and Sae-e Bagh/Abadi, where I joined the locals in washing and shearing the sheep, played fun, traditional games, and made the local "kornou" bread and other food, In Sar-e Bagh I was able to taste some great local wine as I watched the beautiful historical petroglyphs. I also had the opportunity to learn to make "namad", and other types of handicraft which I took with me as a souvenir. Current dwellers are mostly seniors with a decreasing population, which makes authenticity and integrity vulnerable within a generation. Thus, as a guest in MeymandMoon, I was introduced to appropriate sustainable development such as dredging canals and vaccinating livestock, while beautifully taking part in the authentic life to support the traditions and produce that make the village both attractive and sufficiently viable.
Tour ODS. Lomas de Ancón
10-09-2018
TOUR ODS es una innovadora propuesta que busca fomentar la participación ciudadana a través de la práctica de un turismo responsable, aplicando los principios de la Agenda 2030 y los Objetivos de Desarrollo sostenible. De esta forma, el turismo se vuelve un instrumento educativo, sumamente pedagógico, que sensibiliza y transforma la vida de los visitantes y comunidades receptoras. En esta oportunidad, tendremos nuestra primera salida de campo a la Zona Reservada Lomas de Ancón donde realizaremos un taller de sensibilizarnos en ODS, generaremos un impacto positivo en la localidad a través del voluntariado ambiental, y finalmente, practicaremos sandboarding con los participantes.
7 Million Jobs
10-09-2018
Bringing up to 7 million tourism related part time employment opportunities to citizens along the major corridors in Asia, Africa, Australia and the Americas. We implement the desired goals included in the PDF attached. Also available is online discussion forum at https://asianhighwaynetwork.com/forum for collaboration purposes.
Kondopina Community Based Tourism
07-09-2018
The initiative will consist of Cultural groups Orchid farms Arts and crafts The initiative aims to bring in cash to boost local economy within the community. The entire community will be involved in this project and participate actively in all aspects of the project
Red Rocks supporting conservation and community development
07-09-2018
Red Rocks Rwanda is a social enterprise that was established in 2013 in Nyakinama village, Musanze district. Our main mission is to harness tourism, conservation, intercultural exchange and community development through working together with local communities living around the Volcanoes National Park, which is among the homes to the last surviving mountain gorillas and other precious but endangered animal and plant species. We have a compelling desire to empower socially and economically the people living around the park so that they can see the benefits of conserving the environment and natural resources for the benefit of everyone and posterity. It is with this in mind that we created a physical space where talented artists, craftsmen and women, musicians, entrepreneurs, farmers and those supporting them, like cultural and social institutions, government agencies, corporate organizations, NGOs, private funders, volunteers, educational institutions and researchers among others can have a place they can get deeply involved to build a stronger society through bringing in their own local community development agenda, and to use tourism as a vital tool for community development. We envisage Red Rocks Rwanda to be a place where local talents can be tapped and promoted, and the youth can have enough training to secure their future through using their respective talents. We also envision that tourists, entrepreneurs, financers and corporate organization can come together so that we may ultimately succeed in creating positive impact in our community through supporting various community programs developments we have initiated. Visiting Red Rocks Initiatives is more than adventure. This is an experience and education of Rwanda’s rich cultural heritage, signifying how the local community can develop, and how the people can become even more responsible in protecting our natural environment and heritage.
Wyndham Resorts and Hotel CSR Actions : Water - new equipment and technologies
04-09-2018
Wyndham's water conservation programs strive to use products and implement services that promote cleaner water as well as more conservative and efficient consumption. Wyndham Worldwide locations in all business units globally, including franchise locations, are encouraged to use low flow showerheads, faucet aerators and consider other conservation programs, including low flow toilets, urinals and minimizing water loss due to poor landscaping management practices. They have developed a series of programs and engagement initiatives with their guests, suppliers and franchisees to support water conservation plan. Guest sustainability programs, in particular, are a priority for the Company. The towel and linen re-use program at the hotel, where guests can choose not to have their linens and towels laundered every day- helps reduce water and energy consumption. Furthermore, Wyndham Worldwide have made assessments on water risk from owned, managed and leased properties in their portfolio using the World Resource Institute's Aquaduct tool and the World Wildlife Fund's Water Risk Filter. Based on the location of their property, they consider a series of risks, which include water scarcity-, water stress, food occurrence, pollution and overall water risk, across thousands of properties.  The results of the water risk assessment were presented to the Wyndham Green Council with the objective to develop targeted programs to address communities and properties with the greatest exposure to water risk.
Wyndham Hotels and Resorts CSR Actions : Recycling and waste - basic processing
03-09-2018
Wyndham Hotels and Resorts have embarked on a journey to minimize waste to landfill.  Their waste reduction goal is to advance best practices and engage associates to reduce, re-use, donate and recycle waste from the resorts' properties and corporate facilities. Their strategy builds on Wyndham Green’s commitment to reduce its environmental impact by implementing innovative sustainable practices through its Wyndham Green program. The program focuses on all of Wyndham's relevant waste streams which include: glass, plastic, aluminium, paper, soap, food, organics, kitchen grease, lamps, batteries, e-waste, mattresses, furniture, linens and carpet In 2016 Wyndham expanded its national program with Waste Management in an effort to build a cohesive waste program and leverage their portfolio to deliver value to the properties while increasing diversion from landfill. This program is just one step in an effort to meet long term waste to landfill minimization, but it is critical to ensure all properties are on one common waste program to streamline reporting initiatives. Through this partnership, the enhanced reporting and transparency will ultimately result in an accurate baseline for which they can measure the diversion progress. The program includes enhanced reporting for organic collection, Landfill Gas to Energy, Waste to Energy, recycling and landfill trash. Currently 20% of the Company’s North America managed hotel locations are enrolled under the new program and as contracts expire new locations are added where applicable. For the properties enrolled in the program in 2016 the average diversion rate was approximately 40% and delivered almost $60,000 in value.  
Wynn Resorts CSR Actions: Education - funds/in kind donation
31-08-2018
In 2017, Wynn Macau donated $10million to the University of Macau Development Foundation to support the long-term success of the University of Macau and its Asia-Pacific Academy of Economics and Management. This effort plays a key role in developing local expertise and sharing talent throughout the region. To support the growth of neighboring countries and regions, the initiative will also provide diverse opportunities for local youth, allowing them to contribute to the economic development of the country.  
Wynn Resorts CSR Actions: Local Enterprises: Responsible Investment
31-08-2018
Wynn Macau Community Engagement creates opportunities in business and education. Wynn Macau are committed to sourcing products and services locally to support the development of small and medium sized enterprises (SMEs). In partnership with Macau Chamber of Commerce, their procurement team hosts meeting with local businesses to discuss potential partnership opportunities. This process has helped increased procurement from three types of SMEs, as identified by the Macau government: Local small and micro enterprises, 'Made in Macau' enterprises and enterprises by young entrepreneurs. In 2017, the Wynn Local SME Network, an initiative designed to further the development of local SMEs. Their network leverages support from the Macau government, chambers of commerce and community members to advance these enterprises. With this network, Wynn Resorts hopes that it will strengthen existing relationships and help establish long-term partnerships with even more local SMEs.  
Wynn Resorts CSR Actions: Education- Awareness campaigns
31-08-2018
Wynn Las Vegas works with Green Our Planet, a nonprofit conservation organization that brings experiential learning through outdoor garden classrooms to student attending local Title I schools, which are defined by having more than 40 percent of students come from low-income families. Wynn Resorts sponsors Green our planet has enabled the organization to build four outdoor garden classrooms that impact more than 4,000 students in the Las Vegas area. Weekly garden workshops immerse students in science, technology, engineering ,art and mathematics (STEAM) education through the real-world application of growing local produce. The outdoor gardens give students and their teachers opportunities outside of traditional classroom garden. Students also learned about nutrition to complement their growing efforts in the gardens. Wynn's involvement beyond monetary investments, with employees also supporting the local missions. Professional Chefs from the resorts have held cooking demonstrations for students using fresh produce from the garden classrooms that emphasize health and wellness through a balanced diet. Wynn employee volunteers have also helped maintain and expand gardens at each of the schools.    
Wynn Resorts CSR Actions: Recycling and waste - specific material
31-08-2018
Wynn Resorts have been working with Clean the World - a non profit organization that collects and recycles soap and other hygiene products discarded by the hospitality and similar industries daily and prevents millions of hygine related deaths by donating and distributing these products to people living in poverty. Wynn Resorts in Macau have worked with Clean the World for the past six years, resulting in the recycling of 13 metric tons of soap. More recently Wynn Las Vegas has been working with the non profit, as well. Clean the World has distributed more than 44 million bars of soap to over 127 countries with the help of companies like Wynn Resorts.
Wynn Resorts CSR Actions : Renewable Energies
31-08-2018
Wynn Resorts invests heavily in alternative energy with the aim to reduce environmental impact, ensure a reliable power supply, and reduce peak demand on local power grids. In 2017, the Wynn Solar Facility was completed, a 160- acre solar energy facility located in Fallon, Nevada, hat is dedicated to providing sustainable energy solely to Wynn Las Vegas. Created in partnership with Enel Green Power North America, one of the world's most advanced clean energy companies, the Wynn Solar Facility will begin delivering power in the first half of 2018. Since 2012, Wynn Las Vegas has reduced its energy use by more than 100 million kW through technologies such as LED lighting. Wynn Macau also began installing energy efficient LED lighting starting in 2016, a project that is about 80 percent complete and contributed to a nearly 10 percent reduction in GHG emissions at the resort from 2016 to 2017. Encore Boston Harbor is incorporating highly efficient lighting as well. At their Encore Boston Harbor resort, they are installing a rooftop solar array capable of producing 1.5 megawatts of power, which will be integrated into the property's conventional supply. Wynn resort, together with Tesla were awarded $1.1 million by the Massachusetts Clean Energy Center for the installation of utility scale battery storage. Encore Boston Harbor will be able to reduce its demand on the electrical grid and provide critical reliability during outages on the local power grid.      
Wynn Resorts CSR Actions - Personal development - training
30-08-2018
Wynn Resorts provides employees with professional development and training opportunities to elevate their job, people and leadership skills. They also provide career development, personal performance, and leadership courses throughout the year at no cost to their employees. They require employees to participate in a responsible gaming course, which is offered biannually. These classes address how to identify problem gaming and prevent underage gaming and drinking.  In addition, all employees who serve alcohol are required to participate in an online course to receive their Alcohol Awareness card. Among the professional training to improve job and leadership skills conducted by Wynn Las Vegas and Wynn Macau are the following:
  • Wynn Welcome - new employee orientation Leader Orientation - for new managers or newly promoted managers
  • ID Training - for all employees who are normally required to check guest identification
  • Leadership Acceleration Program - elevates employees to the next level of leadership
  • Alcohol Awareness - for all employees who serve or sell alcohol
  • Performance Management - mandatory for new and newly promoted supervisors
  • Anti-Phishing and Email Data Security - for all employees with Wynn email addresses and computer access
  • Communication and Smart Goals - focuses on setting realistic goals for teams
  • Responsible Gaming - focuses on problem gaming, policies on minors in the casino, prevention of underage gaming and drinking alcohol, and more True Colors Workshop - delves into different personalities and points of view
  • Service Standards - all employees undergo training on great guest service Team Building - focuses on understanding team members
  • Facilities Trainee Program - trainees build technical and engineering skills Situational Leadership - addresses leadership adaptability
  • Public Speaking - two levels focus on hands-on experience
  • Emotional Intelligence - helps leaders harness emotional intelligence
  • Career Advancement Program - management training
 
TUI CSR Actions - Ecosystem - waste treatment
30-08-2018
TUI Cruises is committed to supporting its implementation through targeted measures. Examples of these are comprehensive wastewater treatment systems for the entire fleet, the self-imposed obligation to not discharge any untreated wastewater into the sea and the zero-discharge target for pupled food waste. In order to increase the previous extend to 100%. TUI Cruises will further raise the efficiency of its drying systems for food waste, thus enabling the incineration process to be optimized. The section on Emissions contains a detailed description of the closed-loop operating mode  that TUI Cruises uses voluntarily in the whole of the Baltic Sea on its newbuilds equipped with a scrubber. This is also a measure to protect the oceans and seas, as disposal of the scrubber water produced during the exhaust gas treatment takes place on shore. Like all newbuilds Mein Schiff 5, which entered service during the reporting year, is also equipped with a Wastewater Purification System (AWP) for treating all the effluent generated on board.   measure to protect the oceans and seas, as disposal of the scrubber water produced during the exhaust gas treatment takes place on shore. Like all newbuilds Mein Schiff 5, which entered service during the reporting year, is also equipped with a Wastewater Purification System (AWP) for treating all the effluent generated on board (see diagram on p. 29). In this system, the wastewater from the various collection and generation points on board is fed into a mixing tank. After the mixing process, larger solids and impurities, such as plastic or paper, are removed from the effl uent in a coarse prefi ltration step. The next treatment stage takes place in a bioreactor with the aid of bacteria, which settle on a membrane and break down the organic constituents of the wastewater. Afterwards, the AWP pumps the effl uent into a fl otation tank. There, the addition of oxygen and polymeric compounds causes the remaining solids to rise to the surface, where they can be skimmed off for subsequent incineration or disposal. The wastewater then passes through a so-called polishing fi lter, which removes even the ultrafi ne solid residues. The fi nal purifi cation stage is the UV disinfection to kill all germs and bacteria. At the end of the process, the purifi ed effl uent meets very high standards and is either discharged overboard on the high seas, outside the three-nautical-mile zone or disposed of on shore. … Control is better TUI Cruises adopts a similarly careful approach to disposing of water from the engine room contaminated with oil. The company discharges this so-called bilge water into the sea exclusively outside of the twelve-mile zone. Prior to this, de-oiling equipment is used to separate the oil and treat the bilge water. Using a multistage monitoring process, TUI Cruises ensures compliance with its self-imposed limit of 5 parts per million (ppm) for water discharged into the sea.
Wynn Resports CSR Actions - Diversity Management
30-08-2018
In early 2018, Wynn Resorts established an expanded Culture and Community Department. The department supports diversity and inclusion, gender equality, fair treatment in the workplace, and employee charitable efforts in the communities Wynn Resorts serves. One of the department's first major initiative is the Women's Leadership Forum. The forum is designed to close the gender gap in management, provide career growth opportunities for female employees at all levels, create pay and title equity, and ensure a safe workplace. To better understand to accomplish these goals, focus groups, studies and surveys have been commisioned to identify inequities and pinpoint areas where female employees could be advancing faster. The 2018 Initiative of the Women's Leadership Forum includes the following:
  • Pay Equity Study
  • Women’s Leadership Evaluation Opportunities
  • Sexual Harassment and Safe Place to Work Survey
  • Focus Groups
  • Women’s Leadership Forum Town Halls
  • Women’s Leadership Panel Discussions
  • Mentorships for Women
  • Diversity and Inclusion Training
 
WISATA Programme
29-08-2018
WISATA, as a landmark program, was carried out in close cooperation with the Indonesian Ministry of Tourism and Creative Economy. The main goal of the program was to contribute to economic development through sustainable tourism, which creates employment and income to improve the livelihood of the local population. The programme was funded by the Swiss State Secretariat for Economic Affairs (SECO) and carried out in close cooperation with the Indonesian Ministry of Tourism and in line with the national tourism development programme. This mini-page provides an overview of achievements and lessons learned.
Empowering Women in Myanmar’s Hospitality Sector
29-08-2018
Swisscontact, financed by SDC and in partnership with hotels in four of Myanmar’s tourism hotspots, started the Hotel Training Initiative in September 2014. Part of the Vocational Skills Development Programme, the courses offer disadvantaged women and men a chance to learn needed job skills, while supplying much-needed skilled workers to the areas’ hospitality industry. This story is about three women who are full of perspectives for their lives thanks to the training.
Tourism Impacts in Labuan Bajo, Flores, Indonesia
28-08-2018
Like so many other places before it, Labuan Bajo on the Indonesian island of Flores is undergoing the metamorphosis from a quite harbour and fishing town to a busting tourism destination. Vastly growing numbers of tourists travel to Labuan Bajo in order to hop on a boat and take a trip to Komodo National Park. Indonesia’s central government has recognised the potential of the destination and is determined to boost its development. It wants “10 new Balis” to rise until 2020 and Labuan Bajo is supposed to be one of them. To reach this goal visitor numbers are targeted to grow to 500,000, which is a fivefold increase within four years. The intense plan of the central government is based on a common conception of tourism as a driver for development and poverty reduction. However, experience over decades of tourism growth all over the world has proven that the expected ‘trickle-down-effect’ does not actualise. Undeniably tourism development is a double-edged sword. This impact assessment aims to put the governmental development plans for Labuan Bajo in perspective by describing the current state of development and emerging trends as well as existing benefits and pitfalls along the triple bottom line of sustainability.
Comunity-based Tourism in Flores Impacts and Carrying Capacity
28-08-2018
The research of this report describes the perception of the tourism development in three communities in different locations across the island of Flores in Indonesia. Two of the communities are traditional villages. The third is a typical Flores farming community. The research answers the following questions: Which impacts are important to the communities and how is the current situation with regard to each of these impacts? How sustainable is the tourism development and did the communities become depend on the new benefits? What can the people not tolerate to happen in their communities? Has the carrying capacity in terms of visitor numbers, acceptance of changes and livelihood transition been overstepped? The study considered 44 different factors in order to evaluate the impact of tourism development on the communities.
DIGITAL TRANSFORMATION IN TOURISM
28-08-2018
The training based on Digital Transformation in Tourism. People involved are the Youth of United Nation Association and United Nations Chapters Tanzania from 24th September to 28th September. As we celebrate the World Tourism Day 2018 by Visiting Historical sites in one region known as Tanga.
African Responsible Tourism Awards
28-08-2018
The African Responsible Tourism Awards were established in 2014 to celebrate and inspire change in the African tourism industry. The awards rest on a simple principle – that all types of tourism, from niche to mainstream, can and should be organised in a way that preserves, respects and benefits destinations and local people. Our ambition is to showcase great examples of responsible tourism in practice and to use them to educate others about what can be achieved and to challenge others to do as well or better. We are also keen to see businesses which can report their initiatives and document their impact, both increasing positive economic, social and environmental impacts and by reducing negatives ones. So the awards also includes a category for Best for Global Goals Reporting. This category is awarded to a tourism organisation that leverages tourism to contribute to the UN Sustainable Development Goals (SDGs), and then transparently reports on the impacts.
RED ROCKS TREE PLANTING PROJECT
28-08-2018
Rwanda forests and woodlands can be classified into four categories, including the natural forests of the Congo Nile Ridge comprised with Nyungwe National Park Gishwati, and Mukura ; the natural forests of the Volcano National Park , the natural forests in savannah and gallery‐forest of the Akagera National Park. Most of the plant species found in these forests are used in traditional medicine and some plants reveal important biochemical extracts. With more than 104 flower species, wetlands and aquatic ecosystems are also rich in biodiversity. Red Rocks Initiatives supports a local Women Association called IGIHOHO PROJECT Cooperative which promotes sustainable forest management, balancing social, environmental and economic concerns to meet today’s requirements. We launched the project to support the conservation of endangered tree species around the volcanoes national park. The project will contribute towards the aims of the United Nations sustainable development goal number thirteen – to take urgent action to combat climate change and its impact.
Green Key National Operator Meeting
28-08-2018
Every one to two years, the Green Key National Operators from all around the world gather to exchange best practices, discuss latest trends in tourism ecolabels and build a strategy to involve more tourism establishments in sustainability. Green Key is a voluntary ecolabel for hotels, hostels, campsites, holiday parks, small accommodations as well as conference centres, attractions and restaurants. The Green Key award is based on compliance with strict criteria in the areas of environmental management (water, energy, waste, cleaning, etc.) and sustainability education (staff, guests, suppliers, etc.). Compliance with the criteria is confirmed through a rigorous application process and verified at on-site audits. The award is valid for one year at a time. Currently, more than 2,900 establishments in 57 countries are Green Key awarded. The programme is managed by the international charity, the Foundation for Environmental Education. Green Key is endorsed by the World Tourism Organization and its hotel criteria are recognised by Global Sustainable Tourism Council.
African Responsible Tourism Awards Ceremony
28-08-2018
Winners of the African Responsible Tourism Awards will be announced at the awards ceremony to an audience of tourism ministers, destination managers, industry professionals and media. Winners will include the winner of the category for Best for Global Goals Reporting. This category is awarded to a tourism organisation that leverages tourism to contribute to the UN Sustainable Development Goals (SDGs), and then transparently reports on the impacts.
The 1st UNWTO Tourism Startup Competition
27-08-2018
The World Tourism Organization (UNWTO), in partnership with Globalia, launched the 1st UNWTO Tourism Startup Competition, the world’s largest initiative dedicated to identifying the startups that will lead the transformation of the tourism sector! ‍ Tourism is one of the best positioned sectors to drive inclusive growth, create jobs, reduce poverty, and foster sustainable development and peace. Accounting for 10% of the world GDP, tourism has a significant impact on exports, job creation, investment, development of infrastructure, and the promotion of social inclusion. Moreover, given its cross-sectorial nature, tourism’s wide reach also stimulates entrepreneurship and growth of micro, small and medium-sized enterprises (MSMEs), which along with start-ups, are an important driver of innovation and job creation. Furthermore, tourism engages all sectors to collaborate and contribute to the Sustainable Development Goals of the United Nations. The objective of the programme is to select the best solutions and the most disruptive projects. The search will focus on finding pioneering proposals for implementation of emerging and disruptive technologies, as well as on startups based on new business models, such as the circular economy. In this regard, one of the pillars of this competition is to give visibility to projects that are committed to enhancing sustainability in tourism. The startup search process is as ambitious as it is complex: identifying the best projects in all corners of the planet. For this, UNWTO and Globalia have enlisted the innovation consultancy firm Barrabés.biz, which boasts more than 20 years’ experience in the creation, connection and activation of entrepreneurship and innovation ecosystems. To broaden the scope of the competition and to facilitate the registration of interested startups, the programme will be implemented through the digital platform YouNoodle, a leading Silicon Valley company in the startup evaluation space at the global lev
Kenya Airways CSR Actions - Education funds/in-kind donations
23-08-2018
The Kenya Airways Corporate Social Responsibility program aims at delivering sustainable educational programs to support future generations. Some accomplishments related to education projects are:
  • Putting up school infrastructure such as: a dormitory at Esageri School for the Deaf in Baringo County; science laboratory at Songeni Mixed Secondary School in Makueni County; two classrooms at Ongora Primary School in Rongo County; and a dining hall at Namunyak Girls Secondary School in Narok County.
Education is also one of the Core sustainability Pillars of Kenya Airways Corporate Social Responsibility program, which include but not limited to below: 1. Education 2. Water 3. Environmental conservation 4. Resource Mobilization projects 5. Health and Sanitation 6. Disaster Response 7. Sports & Cultural engagements
How botanical gardens help to conserve the environment around Volcanoes National Parks
21-08-2018
To conserve and educate people on the value of plants, Red Rocks Cultural Centre started a botanical garden around the Volcanoes National Parks in 2016. The main aim of the gardens was to make environmental sustainability a priority and to protect endangered species of plants. So far, Red Rocks botanical gardens have played a great role not only as resource for the study and cultivation of plants with healing properties but also as key component for environmental conservation. The botanical gardens are also starting to play a role in the mitigation of the effects of climate change, and could be vital to the survival of the planet as they are perfectly placed to help ecosystems to adapt to new climates in the Volcanoes National Park and the Virunga massif. We have hosted many researchers and students from various universities and other institutions in Rwanda who are doing botanical studies. They come and we teach them about the scientific names of various plants together with their medicinal value. Red Rocks botanical garden project has become a useful resource for various national and international researchers. Apart from helping in environmental conservation-which was the key objective of establishing the gardens, they have also become a significant component of tourist attraction, saying ‘many tourists visit the gardens to see some species of plants for the first time that can only be found around these areas.
Global Sustainable Tourism Dashboard
21-08-2018
The Global Sustainable Tourism Dashboard provides a broader insight into how the sector is contributing to the SDGs by tracking indicators across a range of relevant sustainability dimensions.
Solar electrification of trans himalayan homes
21-08-2018
Offbeat Tracks is an experiential travel company that promotes experiential and sustainable travel across India. We work with rural communities to encourage homestay based experiential travel with a focus on rural micro entrepreneurship and skill development. All our projects are set out to promote sustainable and responsible travel in alignment with the Sustainable Developmental Goals set out by the UN. " Think global and act local" is the motto that we strive towards. Tourism is one of the largest revenue generators all over the world and we at Offbeat Track's aim to promote sustainable development across the Himalaya's via tourism. Keeping that in mind we have identified 3 SDG's as mandated by the UN that we would adopt in all our travel related experiences. These are as follows: Affordable and clean energy (Goal 7) Decent work and economic growth (Goal 8) Responsible consumption and production (Goal 12) Affordable and clean energy: The Trans Himalayas (Ladakh and Zanskar) are an arid, high altitude region with a lot of settlements having limited or zero access to electricity. People living in these regions traditionally depend on Kerosene and firewood as sources of light and energy. These traditional sources of energy have adverse effects on the health of the community leaving the young and elderly extremely vulnerable to Carbon monoxide poisoning. These regions are essentially high altitude cold deserts with nearly 300 days of abundant sunshine. Keeping this vital asset in mind, we realised that Solar energy harnessing units would be an ideal clean energy solution to people of this region. Vision: We have envisioned solar powering 1000 homes in the Trans Himalayas over the next five years. We plan to use tourism as a tool via which we can bring clean energy access to rural and nomadic communities living across the Trans Himalayas. Our first expedition last year had the team successfully solar electrify 10 rural homes in Ladakh that were off the grid.
Say HI to Sustainability
21-08-2018
Say HI to Sustainability is a HI (Hostelling International) Sustainability Exchange project. This is a cooperation between HI Norway and HI Brazil, funded by the Norwegian governmental organ FK Norway, which is a part of the Norwegian foreign affairs ministry. The aim of Say HI to Sustainability is to foster sustainable travel, gathering and sharing valuable tools and ideas to create a Sustainability Strategy around the Hostelling International network. focusing on the importance of local products, services and activities. The project will run over a 3-year period and each year two participants from Brazil and two from Norway will have the opportunity to work and learn about sustainability in the partner country. Thus, the project is a mutual exchange of knowledge between the participants and hostels. It is important for us to always learn about, as well as promote and educate as many people as we can about sustainability. We do this by presenting our project to the hostels we travel to, as well as participating on events that might be beneficial to the project, such as for example World Travel Forum. This gives us the ability to reach several businesses and people at once, as we are always looking to expand our network. Since this is a project funded by FK Norway, mutual exchange between countries is a large part of our project. Therefore, all participants are actively trying to understand and grasp our new host countries, learning the language and customs, to bring back this knowledge to our home country upon return. To share our gained knowledge, we are actively using social media as well as this website. We keep ourselves updated on what other hostels in and outside the HI network do towards sustainability all around the world. On this website we gather all the great ideas hostels have given us throughout our travels, frequently posting tips and blogposts about our quest to make the hostelling world more sustainable.
TRIANGLE - Building a European Knowledge Alliance for Sustainable Tourism
21-08-2018
Within the framework of the EU’s Erasmus Knowledge Alliance programme, the EuropeanECOTRANS Network for Sustainable Tourism Development has teamed up with leading universities and businesses with core ICT and tourism interests to create an innovative European wide collaborative online learning delivery system for Higher Education Institutes to offer quality tourism sustainability training to destination administrators, SMEs and workforce individuals linked to tourism activity in Europe’s protected areas. At the heart of the Alliance will be a collaboratively-managed ICT Portal - the TOURISM2030 platform - containing online training tools for b2b or b2c use, including: A knowledge alliance of universities wishing to manage their sustainable tourism offers in a collaborative framework. A collectively-managed tourism knowledge base configured as an applications database engine, supporting: A Competence in Sustainable & Responsible Tourism Certification online course (graduate level with ECTS credits) A Sustainable Tourism Development Handbook and Online course A Travel Green Europe Mapping App for certified tourism businesses to reach out to responsible consumers A Certification Quickfinder to help businesses choose the most suitable certification process A Tourism Sustainability Best Practice Browser for evidenced-based decision taking A Europe-wide student intern placement system offering in-situ and online certification & auditor skills training.
5th FERIA NACIONAL DE PUEBLOS MAGICOS
21-08-2018
Beautiful colonial city of Morelia, located in Michoacan State, Mexico, will host the 5th Magical Towns Fair, which will gather the 111 localities that have obtained this denomination. A Magic Town is a small town, located mostly in rural but accessible areas, which offers its visitors unique experiences based on its historical, cultural and natural assets, making them live truly magical moments. This edition will also include the participation of Latin American countries interested in joining eforts to develop a regional LATAM product from the sum of communities with similar characteristics. Visitors will find an exhibition area, local products and handcrafts fair trade, local food tasting, training seminars, learning talks and art shows based on the cultural heritage of each participating town. The Magic Towns program was created in 2001 and fosters roots by creating employment linked to tourism; reinforces the values ​​of identity; contributes to reduce poverty and inequality. It is managed from the local level by empowered civilian committees that work together with the acting governments in turn to guarantee their continuity.
International Symposium "Meeting of History and Geography" Concón, Chile.
21-08-2018
The International Symposium "Meeting of History and Geography" maintains an open call to the historical debate and related sciences, which does not reduce its issues to the national limits of Chile. Advances in the investigation of history, geography and related sciences such as archeology, botany, zoology, heritage management and tourism, for example, encompass an ever broader subject of specialties that escapes the very borders of its discipline, provoking the necessary interdisciplinarity; especially for "Special Interest Tourism", which requires a solid historical base that supports the cultural discourse that is offered. The event, which has its beginnings in 2014, has had as main stage the Historical and Archaeological Museum of the city of Concón; an excellence tourist destination, standing out for being the Gastronomic Capital of Chile; which form part of a great regional axis united by history that goes back thousands of years behind. In previous years, the event attracted the attention of great Chilean experts, as well as outstanding scholars from Mexico, Peru, Argentina and Panama. In 2017, the event was considered part of the global activities of the International Year of Sustainable Tourism for Development 2017. Two of the lectures of the year 2017 were published in Issue Number 20 of the Historical Bulletin of the same company. In the same way, the 2016 and 2015 editions have also obtained a space in this outstanding magazine.
Red Rocks Cultural Tourism Week 2018
20-08-2018
31st August – 04th September Join our exhibition on this date to have a hands-on experience of how Red Rocks is keeping our cultural heritage alive. There will be a show of how local community benefits from tourism activities together with the ways we can preserve our pristine culture for the benefit of future generation. Visitors will participate in different cultural expressions like basket weaving (The AGASEKE), Pottery and the process of making the banana beer (URWAGWA) among others. Conservation & Community Success Stories 05th September The local community will be happy to share their success stories concerning harnessing tourism as a means of socio-economic and sustainable development. Apart from celebrating viable conservation efforts that the local community has undertaken, you will also have the chance to meet different tourism and conservation players from a broad spectrum in the industry who will provide you with salient details about the history of ecotourism around the Virunga massif. Football & Arts for Conservation, plus Crazy Gorilla Night 06th September Our key mission is to promote art for conservation. Consequently, we have scheduled an event on this date where you’re going to be introduced to conservation-themed art exhibits, live painting demos, and you too are going to actively take part in the demos by doing your own painting and taking it with you home as a souvenir. This is an event you cannot afford to miss. Furthermore, our host of activities will include also a football tournament organized with conservation education in mind. Kwita Izina 07th September The Kwita Izina annual event has become a must-attend ceremony. Now in its 14th year, this year’s event promises to sparkle just like it has done before. It has also played a significant role in conservation of the rare mountain gorillas. This year, 23 baby gorillas are to be named. But we have organised a party for you at Red Rocks Rwanda where you will join our local people
Centro American Community Based Tourism Encounter
20-08-2018
Networking event for CBT entrepreneurs, responsible travel agencies & tour operators, academia, NGOs and public offices representatives. First two days are for workshops and forums related to relevant topic for CBT Second two days are for market and business rounds to promote selling alliances between attendees. General public is invited since there will be cultural activities and tours.
East Africa Community Based Tourism Encounter
20-08-2018
The East Africa Community Based Tourism Encounter (EACBTE) is a Project that aims at promoting networks between Community Based Tourism initiatives and other relevant stakeholders in order to create business opportunities, collaboration alliances, capacity building and promotion of CBT as a sound means for local sustainable development. This is a two-year project, rotating in countries of East Africa (Kenya, Uganda, Rwanda and Tanzania) which actively work in Community Based Tourism.
Igihoho Support Cooperative helping kick out plastic seed-bags.
17-08-2018
Red Rocks support the local women associations who came together under Igihoho Support Cooperative to seek ways on how to promote environmental conservation but also sustain community development.
ONE PLANET – SUSTAINABLE TOURISM PROGRAMME ANNUAL MAGAZINE 2017/2018 – Lead Innovate Finance Empower (LIFE)
17-08-2018
In this third annual edition, the One Planet - Sustainable Tourism Programme magazine presents the highlights of the network’s activities from 2017 to 2018. Please find more information from the link.
Carbon offsetting and responsible tourism
17-08-2018
Since our launch 20 years ago, low impact, responsible tourism has been at the heart of everything we do.
World Indigenous Tourism Alliance (WINTA)
14-08-2018
Advancing Indigenous human rights through tourism consistent with the standards articulated by the United Nations Declaration on the Rights of Indigenous Peoples
World Indigenous Tourism Alliance
14-08-2018
Advancing Indigenous human rights through tourism consistent with the standards articulated by the United Nations Declaration on the Rights of Indigenous Peoples.
Guidelines on decent work and socially responsible tourism
14-08-2018
These guidelines are designed to support stakeholders engaged in the design and implementation of interventions on the promotion of decent work and full and productive employment in the tourism sector
United Against Waste
14-08-2018
United Against Waste is a national sector network across the whole value chain of the out-of- home consumption. Together we will halve Food Waste in the hospitality sector!
International Conference on Sustainable Mountain Development & Tourism
14-08-2018
In order to raise some un-addressed yet fragile mountain development issues, GEA is organising 1st International Conference on “Sustainable Mountain Development & Tourism (SMDT)” at Kathmandu/Nepal, by supporting the philosophy & mission of UN-SDGs (https://sustainabledevelopment.un.org & UN WTO (http://tourism4sdgs.org) collectively. We seek support from everyone or anyone, who is really concerned abt Mountain issues by promoting n supporting thiis Campaign thru SMDT Conference. Nepal
International Conference on Sustainable Mountain Development & Tourism
12-08-2018
In order to raise some un-addressed yet fragile mountain development issues, GEA is organising 1st International Conference on “Sustainable Mountain Development & Tourism (SMDT)” at Kathmandu/Nepal, by supporting the philosophy & mission of UN-SDGs (https://sustainabledevelopment.un.org & UN WTO (http://tourism4sdgs.org) collectively. We seek support from everyone or anyone, who is really concerned abt Mountain issues by promoting n supporting thiis Campaign thru SMDT Conference. Nepal
Adventure Junky App
09-08-2018
The Adventure Junky App is 'earth's sustainable travel game'. Adventure Junky uses the proven tool of gamification to engage the world's biggest demographic - Millennials - to travel more sustainably. With literally billions of travellers circling the planet every year, the travel industry has a significant impact on the well-being of people and planet. Adventure Junky is working in partnership with the Adventure Travel Trade Association (ATTA), and its membership to create a more fairer, inclusive and sustainable future for global tourism, through the support of the adjacent values. The app will be a showcase for leaders in sustainability, be they destinations, operators, gear suppliers or apparel companies. Equally the app will promote the importance of the values below to its adventurers in order to raise the awareness and adoption of our guiding principles and responsible adventure travel.
Aventure Colombia CSR Actions - Fight against sexual exploitation in tourism - awareness campaign
08-08-2018
Some difficult situations in Colombia may lead to the development of cases of sexual exploitation of minors. Aventure Colombia fights against this sexual exploitation by supporting the national campaign and sensitizing ​its collaborators, travelers and service providers via the publication of articles on its blog, the signature of engaging contracts and of the internal regulation by its collaborators and service providers. Furthermore, Aventure Colombia respects and only works with service providers that respect the Colombian laws that indicates the sentences for anyone who develops suspect activities with minors
BCD Travel CSR Actions -Ecosystem - pollution reduction
08-08-2018
BCD Travel engage employees in resource efficiency efforts. A dedicated team of CSR coordinators in their global locations oversees the implementation, tracking and improving of local environmental initiatives.  Some of the 2016 initiatives are as follows:
  • Green teams were organised in countries that previously did not have this engagement
  • Offices ran local campaigns encouraging employees to create personal sustainability plans or otherwise incorporate sustainability into their everyday lives
  • Global promotion and participation in Earth Day, Earth Hour and World Environment Day events to engage and educate employees.
  • Employee award and recognition programs that reward measurable environmental improvements or demonstrations of best-in-class practices.
  • Six percent increase in work from home opportunities for U.S employees, resulting in reduced gasoline and CO2 emissions, cost savings on office space, and better work-life balance.
  • Implemented a Global Energy Saving program to help reduce operational energy usage by 11,661,915 kilowatt-hours (KWh) and CO2 emissions by 18,460,810lbs. ISO 14001 specifies the requirements for an environmental management system that BCD travel has used to enhance its environmental performance in a systematic manner that contributes to long-term environmental goals.
 
Plan Estrategico de Turismo Sostenible para Ibague
06-08-2018
El objetivo principal del presente documento “Memoria Diagnóstico del Destino”, es el de servir de documento de referencia para el posterior proceso de auditoría y consecuente certificación de Ibagué
Tourism & the SDGs: Papua New Guinea
06-08-2018
Three day intensive workshop on tourism and the SDGs for PNG. Developed and led by Steve Noakes.
Hotelplan Suisse
06-08-2018
Hotelplan Suisse is strengthening its cooperation with OceanCare: Activities as swimming with dolphins or visiting dolphinaria will no longer be advertised and travellers' awareness raised.
The Macedonian Experience
06-08-2018
The Macedonian Experience is a 1 week Tourism Program which kicks-off the start-up of our Cooperative Movement Changemakers4all (www.changemakers4all.com). In the program we work with the local community, often small farmers, shop-owners or individuals which are very involved in offering a different Touristic Experience. Lazar Stamkov is one of the key figures in this respect who has a massive experience in all kinds of Adventurous Sports Activities and Programs with respect for the environment.
Sustainable Enterprise Sonoma
06-08-2018
With the 2018 theme “Play, Work, Live for a Sustainable Future,” the conference will explore sustainability on the personal, business, and regional scale. The program is designed through the use of the One Planet Cafe to give plenty of opportunities to join the conversation and find new collaborators. The goal of the conference is promote sustainable operating practices, kickstart regional collaborations, and build a network of professionals working for more sustainable and resilient communities
Tourism and the Sustainable Development Goals Conference 2019 (Tourism4SDGs19)
06-08-2018
Tourism4SDGs19 offers the opportunity for a wide range of scholars and tourism stakeholders to discuss and debate both (i) challenges to tourism contributing to the SDGs, and (ii) ways in which tourism can deliver on its potential to be more inclusive, equitable and sustainable, in line with the values embedded in the Global Goals. CFP open now : https://tourism-sdg.nz/call-for-papers/; due date 16 Sept. Visit the website for information about keynote, speakers, programme and registration
Día Mundial del Turismo: El Turismo en la Era Digital
06-08-2018
El Turismo en la Era Digital En la actualidad, las empresas y las personas están conectadas, intercambian información y realizan transacciones de formas que nunca habíamos imaginado. La combinación de plataformas digitales, las opiniones y contenidos creados por el usuario, la integración de las redes sociales, los sistemas de posicionamiento global y el uso de los macrodatos y la inteligencia artificial han transformado nuestra forma de gestionar, consumir y compartir la información.
Kalpak Travel: Our commitment to sustainable, responsible tourism
06-08-2018
The UN’s sustainable development goals (SDGs) is an opportunity for all of us — tourists and tour operators alike — to think about how we can travel in a way which not only minimises the damage we cause to the environment, but we can also positively contribute to realising the UN’s 17 sustainable development goals (SDGs). So what does that mean in practice? https://kalpak-travel.com/blog/central-asia-sustainable-responsible-tourism/
Language Games Festival
06-08-2018
languages are invited to form clubs and participate in the games. thereafter, the surplus will be channelled to building a global language centre that will introduce LANGUAGE TOURISM & preserve langu
Circuitos icultural
06-08-2018
The plan is develop one day tours that will provide guide trips and visits to the process of every handmande crafts in the city of Ita, located in the Central Department of Paraguay.
Festival de las Lomas de Mangomarca
06-08-2018
El domingo 22 se llevó acabo el "Festival de las Lomas de Mangomarca" en el cual participamos como promotores en el cuidado de las lomas #Innpulsaturismo contribuyendo al cuidado del medio ambiente.
Fair Voyage
06-08-2018
Conscious travel platform promoting exclusively certified socially & environmentally responsible local tour companies, accommodations & projects.
Rural women and girls master farmer empowering; smart farming program - Rural women and girls master fishing program & climate smart fisheries; aqyaculture programe
06-08-2018
Working in Sustainable Development by Resilient Climate Creativity making sustainable business & Civic Media through AI & the 2030 Agenda
UNWTO Tourism Tech (Ad)venture: Big Data Solutions in Tourism
06-08-2018
In the framework of the 109th session of the UNWTO Executive Council, UNWTO in collaboration with the Ministry of Industry, Commerce and Tourism of Bahrain will organize a UNWTO Tourism Tech (Ad)venture Forum (TTAF) focused on Tourism Smart Management and Big Data solutions in tourism – powering new business models through innovation.
The Macedonian Experience
04-08-2018
This is an event organized by Changemakers4all (www.chagemakers4all.com) - a Dutch-Macedonian Cooperative Movement that has recently been set up. With this Program we kick-start the first Touristic Program of the Cooperative which supports the SDG2030 goals for responsible and inclusive tourism. It is a journey in the southern-region of Macedonia, which takes people through the history, nature, culture and culinary tradition of Macedonia. The Program involves the local community.
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03-08-2018
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22nd UNWTO General Assembly in Chengdu, China
02-08-2018
Sustainable tourism is increasingly relevant in national agendas for its role in fostering economic growth, social inclusiveness and the protection of cultural and natural assets. This is now also recognized at the highest international level with the UN General Assembly having adopted several resolutions acknowledging the role of tourism in sustainable development, including the 2030 Agenda and its Sustainable Development Goals (SDGs). This calls for evidence to support policy and track progress. UNWTO recognizes that, apart from being a technical exercise, the development and implementation of a statistical framework for sustainable tourism is very much a strategic endeavor that will require stakeholder engagement, inter-institutional coordination and political leadership. Participants had the chance to discuss methodological advances, explore emerging issues and learned from pioneering country experiences in this area of measurement. The Manila Conference gathered for the first time Ministers, Statistical Chiefs, Policy experts and statisticians dedicated to sustainable development, environment and tourism.
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02-08-2018
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TUI Cruises - Recycling and waste
30-07-2018
TUI Cruises place special focus on the issue of food waste through the launch of the project supported by Futouris entitled “Food Waste – Reduction of food waste on cruise ships”. The aim of the pilot project is to make efforts to tackle the tremendous waste of food around the world. The project launched in September 2016 has a duration of 18 months, during this time the causes of food waste on board the Mein Schiff ® fleet will be identified with the aid of the project partner United Against Waste e. V. and processes relevant for reducing food waste will be optimized. After the first analysis phase on board Mein Schiff 4, TUI Cruises is working with United Against Waste e. V. and Futouris in a second project phase to develop specific measures from the results and is set to conduct trials of these measures on board as from the summer. These measures are intended to organize the processes involved in the preparation, presentation and disposal of food on board more efficiently. The aim is to use the resources employed to the best possible effect, reduce the consumption of resources and food waste as well as create awareness for this topic amongst the crew and guests. The company will then prepare a catalogue of actions from the final results and carry out targeted training for the employees on board. TUI Cruises will implement the effective measures within the entire Mein Schiff ® fleet. The results of the project will be published via Futouris and thus made available to the cruise industry as a whole. This will enable far-reaching stimuli to be given in the form of specific proposals for measuring food waste and best practice measures for reducing waste. This is intended to promote greater sustainability in managing food on cruise ships.
TUI Cruise CSR Actions - Wildlife and Ecosystems - animal protection
30-07-2018
TUI Cruises cooperated with several environmental protection organizations, whose campaign goals include the conservation of whales. Through donations from the Green & Fair excursions, for instance, the company again supported the organizations MEER e.V. and Pottwale e.V. The latter organization mainly uses the donations for information activities for the population on Dominica and, in particular, the newly created Marine Education Program, which is particularly aimed at children. In 2016, TUI Cruises also successfully continued its important awareness campaign on whale conservation for guests. As part of its more than two-year collaboration with the International Fund for Animal Welfare (IFAW), the company created a flyer called “Meet us don’t eat us”, which informs guests on the Nordic routes about the threat presented to whales and the concerns of consuming whale meat. In the summer of 2016, the subject of whale conservation featured strongly in the media in connection with whaling on the Faroe Islands, a destination which TUI Cruises served once during 2016. TUI Cruises expressly distances itself from worldwide whaling. If the company encounters practices that raise concerns about species protection at its destinations, it consistently seeks a dialogue with the authorities, environmental protection organizations and its local partners. This was also the case in connection with the whaling on the Faroe Islands, which was criticized most strongly by TUI Cruises. In a meeting held at the destination, TUI Cruises was able to convince itself that the company’s tourist attractions on the Faroe Islands had nothing to do with whaling and will continue to actively inform its guests on the route about the local situation and thus create awareness of what is happening in the region.
TUI Cruises CSR Actions - Wildlife and ecosystems - landscape protection
30-07-2018
TUI Cruises contributed to the conservation of biodiversity on the high seas and in the global destinations in a variety of ways in 2016, especially in sustainable coral conservation. Many species of coral are threatened by extinction due to the destruction of their habitats, which is leading to a loss of diversity in species and to a deterioration of ecosystems. In collaboration with zoo aquaria, scientists and local lobby groups, the non-profit foundation SECORE International (“SExual COral Reproduction”) is pursuing new procedures in nature and species conservation and ismaking efforts to find innovative strategies to recultivate coral species threatened by extinction and to restore the functionality of coral reefs. One of the SECORE projects, with which TUI Cruises has been involved since 2012, is coral conservation off of the coast of Curaçao. In addition, TUI Cruises and SECORE as part of the collaboration with Futouris e. V. have developed a campaign on the subject of sustainable snorkeling and diving within the coral conservation project. All over the world, inattentive or unwitting visitors cause severe damage to coral reefs and have had an alarmingly adverse affect on their condition. Against this backdrop, the campaign provides targeted information for tourists on excursions and trains local diving schools and their guides in the Caribbean. TUI Cruises has integrated a Code of Conduct into its contracts with the diving schools, which lay down sustainable diving standards. The campaign entitled “Sustainable under water” focuses the awareness of tourists and local divers on sustainable conduct during the dives and thus promotes environmentally acceptable dive trips. As a result, it makes an additional contribution to the SECORE recultivation projects for coral conservation.  
EXO Travel -
30-07-2018
EXO Travel developed guidelines with the support of environmental NGOs (TRAFFIC,WCS,WWF, EARS) and other specialists to inform travellers and travel agencies. These guidelines include The Global Standards for Animals in Tourism and address in particular issues concerning elephants, tiger, primates and monkeys, marine life, turtles.  EXO Travel works only with elephant camps that  treat their animals properly and help them in the future to shift towards more friendly activities for elephant. They consulted several experts from EARS, WPA, Elefantasia, Traffic and developed their own specific evaluation check list for elephant camps and a rating scheme. They developed guidelines with the support of environmental NGOs (TRAFFIC, WCS, WWF, EARS, etc.) and other specialists to inform travellers and travel agencies what are the issues at stake and how to behave properly. These guidelines include The Global Standards for Animals in Tourism and address in particular issues concerning elephants, tigers, primates & monkeys, marine life, turtles. EXO Ethical code directs the way that   EXO is not, as some other tour companies, willing to cease all elephant rides abruptly as this means a serious loss of revenue for local communities whose livelihoods depend on it, as well as elephants. They prefer to raise the issue and continue working only with those who treat their animals properly and help them in the future to shift towards more friendly activities for elephants. They consulted several experts from EARS, WPA, Elefantasia, Traffic and, developed their own specific evaluation check list for elephant camps and a rating scheme. SC have started conducting inspections. - Within the frame of Travelife certification the EXO Foundation reviewed the EXO Responsible Travel Policy and elaborated a range of key documents outlining policies, guidelines, check lists to assess their suppliers, etc. All these are meant to facilitate the implementation of the certification process by over 500 staff, as well as inciting their suppliers & clients to join their march towards sustainability.   - EXO Ethical code directs the way that EXO Travel conducts its business. It was designed to fight against corruption and ensure EXO fair relationships with all interested parties: customers, competitors, staff, destinations and suppliers. It guides every step of decision making in line with their ethical commitments and those that are important for a healthy and sustainable business.   - Since 2013, EXO Travel has made the decision to cease visits to schools, orphanages and other children’s centers following reports on the numerous unseen negative impacts of such visits from child welfare organizations such as Friends International, Save the Children, UNICEF, which work closely with disadvantaged children and families.
TUI CSR Actions - Ecosystem - Pollution reduction
30-07-2018
TUI Cruises attach particular attention to the environment-friendly mobility of its employees. Following a review of the current situation and needs analysis, a comprehensive mobility program with short-term and long-term measures was developed. In order to optimize level of emissions, TUI Cruises conducted an employee survey with an analysis of their place of residence. It then realized the potentials revealed by implementing measures such as promoting use of the public transport network and rail discount cards. The company implements measures such as promoting the use of public transport network, rail discount cards and offer of company bicycles.  In addition, the company created a section called  “Nachhaltig Unterwegs” [Sustainable Travel] on the intranet in which it provides employees with information on offers of sustainable mobility, ranging from the Profi Card for employees from the HVV (the Hamburg public transport network) through to car sharing schemes.    
WEAR-ABOUTS
28-07-2018
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Curso de Turismo sostenible y desarrollo local en áreas rurales
27-07-2018
El curso está basado en el concepto del turismo como motor para la creación de actividades económicas y de empleo decente en las áreas rurales. Durante las fases a distancia y presencial se examinarán en detalle las claves necesarias para que el turismo pueda ser una alternativa socioeconómica sostenible, y cuáles son los elementos a tener en cuenta para diseñar una estrategia de desarrollo rural basada en el turismo.
Tourism & the SGDs in Mongolia
27-07-2018
Tourism and the SDGs - a 3 days training program conducted in December 2017. A total of 150 specialists from the Ministry of Environment and Tourism, the Ulaanbaatar City Tourism Department, the Development center of Tourism, specialists in charge of tourism from districts and 21 aimags, other private organizations and entities attended the training.
International Adventure Conference
27-07-2018
The International Adventure Conference attracts a truly worldwide audience, from a range of different specialisms. The challenging ideals and targets of the United Nations’ SDGs go way beyond environmental concerns and emphasise human interaction with the planet, with nature and with each other. Our delegates carry with them stories related to all seventeen SDGs. The event will open up critical discourses about these powerful new goals – economic, social, cultural, philosophical and physical.
Halt Poverty supporting sustainable tourism
27-07-2018
Halt Poverty was launched as a project in 2015 in response to the needs to empower human capital in tourism-based activities. Based in Madagascar. Halt Poverty is now officially registered as a social venture that support local communities with sustainable tourism initiatives. Our actions encourage sustainable tourism experience in Madagascar including relieving pressure on overcrowded tourist areas. Inappropriate actions can be damaging to the destination. Tourism has direct linkages with other businesses. It has a broad resource from which many new businesses may emerge. Economic survival and from tourism demand communication and education as prerequisites.  
Reduce use of plastic bags
27-07-2018
The Choose Honduras team is fully committed to sustainable tourism practices. Since 2003 we’ve worked closely with many of the regions of Honduras we operate in, with an eye toward helping the host communities and inhabitants become active participants in the travel industry and not just spectators.  We believe that responsible travel must be beneficial to everyone involved; the travelers, the local service providers, the host communities, and the natural environment where it takes place.  When local people benefit from tourism and participate in its value chain, they become committed; and local commitment helps maintain the cultural experiences truly authentic and helps protect the natural landscapes. As an initiative to support responsible and sustainable tourism, Choose Honduras is providing travelers with reusable shopping bags that are crafted and hand painted by local artisans, with the aime of reducing the consumption of plastic bags.
model-of-sustainability-balanced-scorecard
25-07-2018
The purpose of this project is to design a model Sustainability Balanced Scorecard that will develop and integrate strategic planning of tourism companies in the region of San Antonio De El Tequendama
Evaluation Platform of Sustainability for Global Systems
23-07-2018
This service provides several functions to monitor our socio-economic status based on a vast amount of data collected from multi-dimensions.
EXO Travel - Professional development
23-07-2018
EXO Travel started a series of trainings to all staff to raise staff awareness on issues related to office consumption and their environmental and social impacts, and to raise awareness on the importance of considering the consequences of their actions,  which is a major Buddha teaching making it even more relevant in our destinations. To shift from a didactic training to a more fun and accessible learning tool and to find a away to get their staff to be more familiar with sustainability principles and aware of all the new policies and guidelines, they have launched a game : EXO Sustainability Game. In September 2015, EXO Foundation launched a monthly sustainability game to improve staff knowledge on sustainability. The game includes a quiz and/or a mission with a specific theme, such as: responsible tourism, environmental management in the office, local communities, climate change, etc.  Questions are specifically relevant to tourism and EXO Travel. Winners are rewarded with 'responsible' gifts. This game has been proven quite successful and was recognized by Travelife as an outstanding tool. The game has created a dynamic learning process, stimulating initiatives and creativity of the staff.  
Wilderness Scotland CSR Actions -Wildlife and ecosystems - pollution reduction
23-07-2018
Wilderness Scotland have taken significant steps to deliver meaningful action on climate change. In accordance with the advice of The Carbon Trust, their climate change strategy is based upon the following business actions:
  • To encourage clients to access the start/end point of their trips by public transport
  • To deliver a low carbon holiday experience, relating to the activity, transportation, accommodation and other services used.
  • To elsewhere reduce energy consumption and consequent carbon emissions throughout our business, wherever possible.
  • To work with suppliers to reduce carbon emissions and to develop new low-carbon products, wherever possible.
  • To focus on trips to parts of Scotland where tourism will deliver positive socio-economic and environmental benefits.
  • To financially offset all unavoidable carbon emissions which are generated by the company.
  • To make clients aware of these issues and encourage them to offset their own carbon emissions arising from air travel
G Adventures CSR Actions - Funds/in kind donations
20-07-2018
G Adventures strongly believes that tourism is a force for global good, and we’re committed to promoting sustainable solutions in communities around the globe. G Adventures and their non-profit arm, the Planeterra Foundation deliver the greatest impact for disaster relief  by supporting local communities year-round through their commitment to responsible tourism and social development.  Established in 2003, Planeterra is G Advantures non-profit partner dedicated to ensuring communities touched by tourism benefit from the opportunities it provides. Planeterra helps empower local people to develop their communities, conserve their cultures, and create humane and supportive systems for their endeavours. Planeterra manages over 50 social enterprises on all seven continents, that benefit women, at-risk youth, and rural and indigenous communities Women make up over half of the tourism workforce and yet they are often underpaid and have limited opportunities to move into higher positions in their jobs. Planeterra helps women redefine their roles in society by providing life-changing access to education and job-training. To discover more of Planeterra' projects in helping empower local people to develop their communities, click here 
Light up Borneo
20-07-2018
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The Value of Human Rights on the Camino de Santiago: harnessing the power of tourism to promote cross-cultural dialogue and achieve the Sustainable Development Goals
20-07-2018
The International Project "The Value of Human Rights on the Camino de Santiago: harnessing the power of tourism of tourism to promote cross-cultural dialogue and achieve the SDGs" is a project for university students to study and analyze tourism and the human rights and their reflection in the Camino de Santiago as vital elements that shape the global identity and culture, as well as the relation between tourism, the Camino de Santiago and the Sustainable Development Goals (SDGs). In addition, the project will incorporate the UNWTO Framework Convention on Tourism Ethics as a guiding principle. The forum achieves the international commitment of the participating universities to work continuously and tirelessly towards the fulfillment of the SDGs and the achievement of sustainable tourism practices. It is a platform for benchmarking tourism on cultural routes, exchanging best practices, learn from each other and gather knowledge that can later be applied to other cultural routes worldwide.
LA HEROICA: YO VIAJO RESPONSABLE
20-07-2018
La campaña LA HEROICA: YO VIAJO RESPONSABLE fomenta el impacto positivo que el Turista ejerce en el medioambiente, la cultura y la economía del lugar que se visita, a través de BUENAS PRACTICAS
Experience Travel Group CSR Actions - Responsible Investment
20-07-2018
Experience Travel Group is working with all parties affected by their business, including clients, colleagues, suppliers, industry partners and local communities, to ensure that the experience they offer cause minimal disturbance whilst providing the utmost enjoyment for the client. They also increase focus of sustainable options throughout their destination countries and encourage suppliers to improve their product with regards to making it more sustainable. Through continued correspondence with all parties involved, products will be developed accordingly in an effort to ensure that not only the experiences provided to the client are authentic and enjoyable, but that the impacts caused by such experiences do not negatively affect the local communities or environment. Local community perceptions will be periodically garnered via a community survey, to receive information from communities on how the group can work more effectively and positively for them. Wildlife and nature product will be continuously reviewed based on the latest information in the press and scientific literature to ensure not only the experience is enjoyable for the client but that it is not negatively affecting the wildlife involved and that the practice is not encouraging unethical/illegal activities such as poaching. As an action to increase focus on sustainable options throughout their destination countries, a review of safari drive operators and the production of guidelines for all safari drive operators used by Experience Travel Group. We also aim to review the experiences offered with regards to tribal trekking, particularly in relation to the tourist heavy areas of Sapa in northern Vietnam, and Chiang Mai in northern Thailand, and the employment practices of hotels and ground handlers. This initiative has already begun with the removal of excursions to the Pinnawela Elephant Orphanage and continues to develop through the review of elephant riding activities throughout their destinations countries. Experience Travel Group will also raise awareness of sustainable travel practices to their clients to reduce negative environmental impact, for example through promoting the use of filtered water bottles to replace single use plastics.  
Experience Travel Group CSR Actions - Wildlife and ecosystems animal protection
20-07-2018
Experience Travel Group is committed to animal welfare, both for captive animals and those you observe in a wild environment. They commit to continuously work with suppliers to ensure compliance with relevant national and international welfare legislation and best practice. The Group is committed to upholding and enhancing the minimum standards of welfare for animals whose lives are impacted by tourism, and to protecting animals from exploitation, neglect and cruelty at the hands of the tourism industry. They commit to abiding by the Five Freedoms adopted by the World Organisation for Animal Health (OIE) as a benchmark for animal's physical and mental well being. These are:
  • Freedom from Hunger and Thirst: nutritious food and clean water
  • Freedom from Discomfort: a suitable living environment that provides shelter, opportunities to rest and considers the species-specific needs of wild animals
  • Freedom from Pain, Injury and Disease: preventative and curative health care
  • Freedom to express Normal Behaviour: living space that encourages natural behaviour
  • Freedom from Fear and Distress: appropriate areas to seek privacy and limit human contact
As a member of ABTA (Association of British Travel Agents) and AITO (Association of Independent Tour Operators), they work closely with these groups as well as animal welfare NGO’s worldwide in order to better understand and identify practices which may pose a risk to animal welfare and our client’s health and safety in our destination countries. They provide the following guidelines to clients for responsible wildlife viewing:
  • Do not feed wild animals – this can have severe consequences for an animal’s welfare as well as your own personal safety
  • Do not touch wild animals – you can unwittingly pass on diseases that the animal has no immunity against, as well as placing yourself at risk.
  • Do not smoke when close to animals
  • Do not tease or provoke animals
  • Do not shout of make loud noises when close to animals
  • Do not drop litter – please dispose of it responsibly
  • Do not support the use of animals as photographic props
  • Do not support animal performances where animals are trained to perform tasks that have no basis in their natural behavior – for example riding bikes, cleaning teeth, elephants doing headstands. These behaviours are unnatural and may involve adverse training techniques which can have serious animal welfare implications.
  • Do not purchase souvenirs made out of wildlife products or other threatened natural materials e.g. coral, shells, starfish. Wildlife products may include but are not limited to: skin (handbags, belts, and drums), ivory, bush-meat, bones, feathers, quills, teeth etc., traditional medicines, good luck charms, tortoiseshell or plant parts.
In their commitment to wildlife and ecosystems - animal protection, they provide clients with information on animal welfare issues as they arise through the Experience Travel blog, and employ customer feedback mechanisms to provide clients with a platform to inform of new issues.
Experience Travel Group - CSR Actions - Host community involvement
20-07-2018
Experience Travel Group has in place The Experience Travel Group Sustainable Travel Policy that is about continual improvement, monitoring and evaluation. The Group is committed to maximizing the positive impacts of monetary and cross-cultural exchanges between clients and the local communities in their destination countries. They aim to be completely transparent the Sustainable Travel Policy and ensures wealth is spread around the community and not concentrated on small sections and interest groups by avoiding taking shopping/food commissions, doing their best to ensure drivers not to pressure guests to use particular shops where they can earn commissions, and encouraging a tipping policy to encourage excellent service and discourage over-reliance on commissions. The Sustainable Travel Policy also ensure guests are well-informed travellers through the provision of comprehensive pre-departure information on tipping, begging, cultural norms etc., as well as an in-country welcome pack with information on major sights, activities, local eating, shopping and language.
EXO Travel CSR Actions - Responsible purchases
19-07-2018
EXO Travel raises awareness about sustainable-sourced goods amongst staff.  For example:
  • Clients are given welcome pack which includes a Shan bag made by local people in Ywa Ma Village near Inle Lake and a fan made from natural palm materials. These are practical items which travelers can use during their stay in Myanmar that also showcase the work of local artisans:
  • Employees are encouraged to purchase local coffee for consumption in the office
  • The company has implemented using chemical-free office cleaning materials. (mixture of one or more of water, vinegar, baking soda)
 
EXO Travel CSR Actions - Recycling and Waste - specific material
19-07-2018
EXO Myanmar is taking responsibility for setting an example by ensuring as little waste as possible is wasted:
  • All pantry waste is separated according to the following categories: wet waste, dry waste, instant coffee packets, plastic bottles, aluminium cans.
  • Used individual coffee packets are sent to the Mary Chapman School for the Deaf on a monthly basis. The school uses these as  raw materials to create handicrafts in their training workshop_
  • Used aluminium cans are sent to Pomelo on a monthly basis. The social enterprise sends these to its suppliers who use them to create innovative products.
  • Staff have been sensitized about the negative health and environmental impacts of polystyrene and are requesting caterers for private office events to bring reusable plates rather than polystyrene.
  • Housekeeping staff sell accumulated used plastic bottles and paper to informal waste collectors who recycle these products. This raise awareness that 'waste is not waste' and in fact has a value.
  • Begin monitoring our monthly recyclable and non-recyclable waste production
  • Identify further options for recycling/'upcycling' izr waste to reduce our production of non-recyclable waste
  • Install paper towel dispensers in all small office bathrooms to help staff use just one paper towel every time they use their hands. They have also trainedstaff to use the 'shake and fold' method which involves shaking one's hands 12 times after washing and then folding one paper towel to dry the hands.
   
EXO Travel CSR Actions - Professional Development
19-07-2018
EXO Travel invest in training to empower their employees. They promote a culture a culture of passion, innovation, sharing and caring, life-long learning in EXO Travel. This is underlined by the company's annual EXO Academy training conducted by Mekong Train Coaching Agency . The training is customized every year and based on various topics such as teamwork, time management, planning, productivity, etc. EXO also provides sustainability training and in Responsible Tourism. They undertook the Travelife certification process to motivate employees to think about sustainability throughout all aspects of business and raise awareness of key issues to consider.
  • In 2013 and 2014 a presentation was given by the EXO Foundation to all Yangon staff members about Responsible Tourism and how EXO is getting involved with the Travelife certification scheme.
  • 50 members of Yangon office staff (including ALL managers) passed the online Travelife training in October 2014.
  • All key documents such as Responsible Travel Policy, Ethical Code, Guidelines for Wildlife Viewing and Protection, and EXO Saving Tips (discussed in 'Internal management: Environment and community relations') are clearly communicated to staff via email and the EXO 24 intranet service.
  • Since 2015, new staff are introduced to Responsible Tourism and Travelife during the induction training provided by HR.
  • STeam was set up in April 2015 and consists of at least one staff member from each department. At present,there are 28 members of the team. Meetings are arranged twice per month and the objective is to empower team members and make them more familiar with sustainability concepts. They become ambassadors for sustainability within the company and convey their knowledge to fellow members of their department. Examples of topics discussed during STeam meetings: Saving energy, reducing paper usage, reducing waste, recycling and 'upcycling'
 
Cox and Kings CSR Actions - In kind donation for education
18-07-2018
Cox and Kings believe that many of societal issues including poverty, unemployment and gender violence can be addressed through timely intervention through education. The company is committed to the cause of education and support the education of under privileged girls in India. Cox & Kings Foundation has facilitated quality education to students including both pre-primary and primary schools in Pune and Nashik. n 2013, Cox and Kings adopted the Amrutdham NMC School in Nasik, where they supported the education of 200 girls per year from Std II - VI. The donated amount is used for the school's academic support. The Nanhi Kali Kit includes uniforms, notebooks, stationary and hygiene material. It is also used for social and moral support like sports, competitions, celebrations, communication, consumables, stationary and for personal cost. Besides facilitating education for girls and children from economically weaker section of the society, Cox & Kings Foundation has also been enabling the 'Education for Life' project that gives educational and nutritional support at 7 schools under Children's Aid Society. Under this project, our association with Ojus Medical Institute has given a platform to many vulnerable children to seek support. Nutritional support of egg and banana is given on a daily basis or as per need based at Chembur Children’s Home, Bal Kalyan Nagari, Additional Observation Home, New Observation Home, Dongri Observation Home and David Sassoon Industrial School. The foundation continues to eliminate the societal evils through education in conjunction with NGO partners, Nanhi Kali, Ojus Medical Institute and the Mamta Trust.      
Cox and Kings CSR Actions - Health awareness campaigns
18-07-2018
Every human has a right to a healthy life. However, the wide socio-economic gap in society denies large populations access to accessible and affordable medical care. The underprivileged and those most at-risk are also those most unlikely to receive timely healthcare interventions. Cox & Kings is committed to bring quality healthcare to the lives of everyone. With our partners we also work to improve the lives of children facing multiple disabilities, thus enabling them to lead an independent life. In the year 2016-17, Cox & Kings Foundation has implemented the following health care projects -
  1.  Providing Iron chelators (medicines to control iron overload) to Thalassaemia patients: Iron overload is an undesirable outcome of the regular blood transfusions. Conditions arising out of iron overload are the main cause of fatalities among thalassaemia patients. Cox & Kings Foundation ensured seamless flow of iron chelators to the thalassaemia patients belonging to lower-income families. Patients belonging to various centres in Mumbai, Navi Mumbai, Thane, Kalyan, Ulhasnagar, Pune Loni, Srirampur, Dhule, Solapur and Kolhapur were benefitted due to the availability of Iron chelators.
  2. Upkeep of Ashray and Ankur Asmita Centres: Cox & Kings Foundation supports Ashray and Ankur Asmita, temporary Crisis Intervention Centres (CIC) set up by CCDT to ensure the protection of children, especially those who are orphaned and vulnerable. CCDT along with the Cox & Kings Foundation has been able to positively impact the lives of children by way of nutritious food, timely medical care, psychosocial & recreational support and counselling and attention to their developmental needs.
  3. Making wishes come true: Cox & Kings Foundation supports Make a Wish Foundation in fulfilling ‘To Have’ wishes of the critically ill children. With this money, MAWF buys the child a gift of his or her choice, such as a toy car, computer, a doll house, digital camera and so on. The Foundation also supports the 'to go' wishes wherein we fulfill travel wishes of these terminally ill children. Cox & Kings Foundation sponsors the trip of the child to any destination of his choice, within India. With this initiative, we have created happy memories at the children’s dream destinations such as Delhi, Goa, Ajmer, Agra, Kulu Manali and so on.
  4. Gifting vision: Cox & Kings Foundation believes that sight should be a gift everyone should enjoy - regardless of their socio-economic status. Our efforts are to bring advanced healthcare and eye treatments to the millions who are denied it. Cox & Kings along with Poona Blind Men's Association has undertaken cataract surgeries of needy and economically weaker patients.
  5. Beating cancer: Cox & Kings Foundation stands shoulder to shoulder with its NGO partners in supporting children suffering from cancer. They continue to hold awareness programmes and sponsor treatment as they enable hundreds of children to beat the fatal disease. Cox and Kings also celebrated International Childhood Cancer Day with Make a Wish Foundation and CanKids KidsCan in different states of India.Whereas, CanKids KidsCan organised the Go Gold  India – for Warriors and Angels campaign that aimed at creating awareness about the central message that childhood cancer is curable.
  6. Special therapies to children with multiple disabilities: Each child with multiple disabilities is unique. He/She has his/her own set of experiences, medical condition, style of learning, likes dislikes, etc. Cox & Kings Foundation believes in assisting these kids to make them independent in their daily lives as much as possible. Our association with Muskan Foundation has yielded impressive results year on year. For the overall development of the child facing multiple disabilities, therapies are extremely important. The apt therapy is selected and complemented with special education. Keeping the child’s age in mind, he or she is enrolled in an early intervention program or the special education program. Based on the needs of the child, therapies like Vision Rehabilitation, Occupational, Physiotherapy, Sensory Integration & Speech Therapy are executed.
  7. Clean Drinking Water: The famous tourist destination of Gujarat, known for its serenity, has been facing a severe problem - water salinity. Water in Kutch is excessively saline, with TDS levels well above the permissible limits of WHO (World Health Organisation). This has caused deterioration of health of the young kids in schools. The steady fall in the number of school children coming to school and severe water salinity affecting their health prompted Cox & Kings Foundation to set up RO filters in association with Centre for Desert and Ocean and Green Works Trust
Cox and Kings CSR Actions - Funds/in kind donations
18-07-2018
Cox and Kings have been working in partnership with local NGOs and communities through different agricultural programmes and sustainable models. Cox & Kings aims to provide easy and implementable solutions to rural areas in order to address problems of poverty, education, outdated farming techniques and social welfare. Cox & Kings Foundation teamed up with Pragati Pratishthan to provide sustainable solutions to the water scarcity and farming crisis by donating materials to set up drip irrigation and water conservation projects  in Jawhar, India.    
Cox and Kings CSR Actions - Awareness campaigns and education
18-07-2018
Women in India are disproportionately affected by poverty and discriminations; and suffer abuse and violations in the realization of their rights, access to resources, and opportunities for a better life. Experience shows that, when equipped with proper resources, women have the power to help entire families and communities overcome poverty, marginalisation and social injustice. Cox & Kings believes that the empowerment of women is the key to progress as a society. Through skill building and employment programmes, they aim to make women self-reliant and poised for success.
  • In partnership with Ojus Medical Institute, the foundation has empowered women living in the slum areas of Ghatkopar, Mumbai through the Damini Project. The special vocational training has enabled self-employment and employment in local institutions. This has improved their socio-economic status which has impact their families positively. Courses including Tailoring, Mehendi and Beauty classes are organised to empower the underprivileged background, marginalized women, students and dropout students from Municipal schools.
  •  To save the girls from getting abandoned or killed, Cox & Kings Foundation with Maa Bhagwati Sansthan has facilitated installation of 65 cradle points throughout the state of Rajasthan. This initiative encourages parents to not abandon their daughters and simply place the unwanted children in these cradles. The Sansthan then adopts the children and takes care of them.
Venezuela Tourism Policy in Voluntary National Review
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Venezuela’s Voluntary National Review 2016, tourism is mentioned as one of the three most dynamic economic drivers, together with agriculture and non-petroleum exports.
Monaco Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Monaco Voluntary National Review, it is highlighted how Monaco has been active at the multilateral level to preserve the oceans and the maritime environment. It supports initiatives aimed at fostering sustainable tourism, especially joining francophone-countries initiatives in favor of Small Islands Developing States (SIDS).
Estonia Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Estonia’s Voluntary National Review, tourism is seen as a development cooperation activities. It is reported that the government will continue with development cooperation activities, contributing even more to small enterprises, the agricultural sector of partner countries, developing tourism, creating start-ups and favouring their development.
France Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In France’s Voluntary National Review 2016, sustainable tourism is reported as a priority driver of growth together with business creation and circular economy. France is a participant in the 10 Year Framework Plan (10 YFP), now rebranded as One Planet network, for action on sustainable consumption and production which was adopted at Rio+20 an co steers the sustainable tourism programme together with UNWTO. France has recognized sustainable tourism as a priority sector and is now fully committed to implementing the objectives of the One Planet. Within this framework, some 30 French initiatives from the public and private sector have been identified by the French Committee for Sustainable Tourism.
Germany Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Germany’s Voluntary National Review 2016, the tourism sector is seen as an opportunity for Germany to promote the diversification of value chains to integrate new, local products and services of local cultures. Tourism is seen as one of the fields of action to achieve SDG 12 – Sustainable Consumption and production. The measures for sustainable consumption and production implementation in Germany, is the National programme for Sustainable Consumption of 2016 which identified six main fields of action in mobility, food, housing and residential, work and office, clothing and leisure and tourism. Research and pilot projects for sustainable tourism to promote environmentally sound and socially equitable tourism in Germany and abroad are also being implemented.
India Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In India’s Voluntary National Review, it is reported that coastal tourism is being promoted under the Sagarmala flagship programme to enable access to better livelihood opportunities.  One of the key pillars of the programme is the holistic and sustainable development of coastal communities, especially the population engaged in fishing industry.
Indonesia Tourism Policy in Voluntary National Review
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Indonesia’s Voluntary National Review, Nawacita was introduced as the nine national visions of Indonesia is the vision to realise Indonesian’s sovereignty, independence and mutual cooperation as the national character. The VNR reports that one of their policy instrument- the Specific Allocation Grant (Dana Alokasi Khusus/DAK) is part of the country’s effort to reduce poverty. Through the DAK, elaborate measures have been made based on regional affairs and national priorities. As part of innovation and key effort to reduce poverty, national tourism areas are recognised. As of 2016, Indonesia has declared 165 Marine Protected Areas (MPAs) and targeted by 2020, total area of MPAs will expand to 20 Million.  These MPAs are targeted to provide positive benefits for communities’ welfare.  Economic use of the marine conservation area is done through fishing activities, marine tourism, research and education.
Italy Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Italy’s Voluntary National Review, the tourism sector is seen as an opportunity to ensure sustainable production and consumption patterns: Italy will promote the demand and increase the supply of sustainable tourism and will contribute to economic diversification, particularly in rural, mountain and inner areas . to income generation and employment, to sustainable tourism promotion, to urban development and environmental protection, to cultural tourism industry support, and to local handicraft and traditional crafts recovery. The Government has also approved the 2017 – 2022 Tourism Strategy Plan in February 2017. The Tourism Strategy Plan set guidelines that outline the sector’s development over the next six years. The Plan includes measures to promote technological and organizational innovation, enhancement of skills, the quality of tourism services, as well as the sustainable and long – lasting use of environmental and cultural heritage. However, biodiversity loss is seen as a threat to tourism. Therefore, prioritising the fight against biodiversity loss, specific preservation, management and conservation actions, and the integration of these objectives into sectoral policies and programmes, including in tourism is crucial.
Japan Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Japan’s Voluntary National Review 2017, the topic of tourism is mentioned in their project in Africa through The African Clean Cities platform. The project  is a regional mechanism to support the achievement of the SDGs on waste management in Africa. The African Clean cities platform aims at sharing information and experiences of appropriate waste management practices including the 3Rs (Recycle, Reuse, Reduce)  in Africa. With the expansion of clean and healthy cities, the foundation of well-being, investment and tourism promotion will then be secured.
Jordan Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Jordan’s Voluntary National Review 2017, tourism ministers are part of the working group that defines the objectives and actions based on the national Executive Development Programme (EDP) and in alignment with the SDGs, targets and indicators. The working group was formed to ensure better resonance between the national priorities and the SDGs, the composition of the groups was adjusted. The National Plan for Green Growth sets a roadmap to encourage public and private sector to investment in priority areas such as tourism. For the medium and long-term, the Government has adopted green economy principles and applied them at all levels. Jordan also hosts a vast number of archaeological sites that serve as important cultural heritage resources for the country. Aside from the renowned tourist attractions and World Heritage Sites, there are numerous lesser known locations  that hold unexploited tourism potential if developed sustainably and will present unique opportunities for development in the local community. However, in Jordan, due to water scarcity, there has always been competition for the limited amount of available water between municipal, agriculture, industrial and tourism sectors, and this could be a challenge for the tourism sector.
Kenya Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Kenya’s Voluntary National Review 2017, tourism is included in The Kenya Vision 2030, as one of the key sector that has the potential to deliver 10% economic growth per annum. Ecotourism in Kenya is involved in climate change issues primarily through the Eco-rating Certification scheme, a voluntary scheme that covers accommodation facilities and advocates for the sustainable use of resources to reduce negative impacts on the environment. The effects of climate change and the continuing drought have affected agro based industries and also tourism. Tourism’s share of GDP has also remained low due to effects of transnational crimes and global terrorism. The Government has put in place mechanisms to foster peace among communities through joint Cultural Festivals and signed treaties on cultural exchange programmes which promotes cultural tourism, peace and human understanding among others
Malaysia Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Malaysia’s Voluntary National Review 2017, The Eleventh Malaysian Plan (11MP) 2016-2020 is introduced as Malaysia’s five-year development plan towards realising the goal of Vision 2020. The 11th plan is based on the National Development Strategy of Malaysia which focuses on the development of people-based economy and capital based economy with the implementation of high impact projects. Sustainable consumption and production (SCP) was introduced into the 11MP as a key approach to achieve green growth and address environmental sustainability. Tourism is one of the key SCP initiatives in Malaysia.  SCP practices across all forms of tourism will create the unique selling proposition of Malayisa as a sustainable tourism destination.  The National Ecotourism Plan 2016-2025 provides a general framework for developing the country’s ecotourism potential.
Maldives Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Maldives’s Voluntary National Review 2017, tourism sector is reported to have had a rapid expansion and more than fifth of the employed are engaged in the industry.  Thematic analysis in the county shows that fisheries and high end tourism are the main economic drivers in the county, both of the sectors are reliant on the sustainable management and protection of marine and coastal ecosystems. From its very early stages of development, relevant environmental laws and regulations have been integrated within the tourism sector, making it a model for sustainable tourism.  The private sector has also been critical in adopting sustainable consumption and production principles in the tourism sector. The government is continuously engaging with the tourism sector in promoting environmental protection and stewardship. The government collaborates with various resorts to protect and manage marine areas. Due to the effects of climate change, the government has integrated climate change into development projects, for example, the Tourism Adaptation project (TAP) is aimed at identifying the climate change adaptation measures that will be required for the tourism sector in the coming years.
Montenegro Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Montenegro’s Voluntary National Review 2016, tourism is seen as an opportunity to achieve decent work and economic growth.  According to estimates by World Travel and Tourism Council, employment in tourism in the country will grow considerably faster than overall employment. In spite of the low rate of material intensity in Montenegro, there has been an improvement of resource efficiency in the service-oriented sector (tourism) by 57.4%. Due to the high correlation between tourism and other services and sector. The country has implemented various steps towards greening tourism which will have a dramatic impact on the greening of the entire economy. As part of Montenegro’s strategic goal to introduce green economy, green forms of tourism diversification of tourist offering are being developed, leading to more sustainable consumption and production. The challenge for the country is now to to expand allocation purpose on sustainable forms of tourism based on nature and sustainable towns/cities. Montenegro has always been an attractive tourist destination. This has led to rapid urbanisation, conversion of agricultural land into construction land and placed severe pressure on the coastal areas. To combat this, efforts are underway to preserve the attractiveness of the coastal area for sustainable tourism development.
Nepal Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Nepal’s Voluntary National Review 2017, it is reported that Nepal’s tourism infrastructures are improving. The country has improved the length of roads, where 14% was black topped and 23 % gravelled, 63% earthen. The construction of railroads have also begun, with also improvement of air transport. The development of the infrastructures will improve Nepal's tourism sector and the government aims to increase tourist arrivals to 1-34 million, with an increase length of stay to 15 days. To mobilize resources for economic development in the country, all federal, provincial and local governments need to promote the involvement of the private sector as they hold a critical role in promoting economic growth by developing industries and services generating jobs in agriculture, tourism and many more. Hence, on March 2017, in Kathmandu, The government and the private sector held an investment summit. The commitments made surpassed expectations with a pledge of USD 13.52 billion pledge, towards investing in energy, transport, agriculture, tourism, and information technology.
The Kingdom of The Netherlands Tourism Policy in Voluntary National Review (VNR)
18-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. The four countries of the Kingdom of the Netherlands (Aruba, Curaçao, the Netherlands and St Maarten) report jointly to the United Nations High-Level Political Forum on Sustainable Development.  The Kingdom’s Voluntary National Review includes the views and positions of all four countries, providing detail on progress made and lessons learned by each autonomous country as well as the Kingdom as a whole. All countries in the Kingdom invest in education and has national policies that promote culture for social importance and economic value, which includes sustainable tourism, innovation and spatial planning. Tourism is mentioned in Aruba’s reporting, where in  2016, Aruba partnered with the Netherlands Organisation for Applied Scientific Research (TNO) and UNDP to establish the UN Centre of Excellence on Sustainable Development for SIDS. The Centre aims to strengthen innovation and resilience by offering a platform to exchange knowledge in renewable energy, tourism, the environment and sustainable health practices. St Maarten is promoting sustainable tourism that creates jobs and promotes local culture and products, a shared cultural identity, diversity and tolerance. The country plans to stimulate economic growth and business development through innovation, SME promotion, the development of telecom and other services and the creation of an enabling environment. In Curaçao, The Carribean Research and Management Biodiversity foundation conducts studies in the region in cooperation with international institutes  to promote scientific tourism. In the Netherlands. it has two priority areas: combating human trafficking and fighting the exploiting of children in child sex tourism and child pornography, both at home and abroad.  
Nigeria Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Nigeria’s Voluntary National Review 2017, tourism is seen as an opportunity to protect the biodiversity in the county and ensure the production of a good ecosystem. Nigeria has integrated contemporary environmental concerns as an integral part of the national development policy and plan. One of the specific strategies is to rehabilitate all forest reserves and national parks is to enhance eco-tourism. The country sees the importance in partnering with the private sector, and the 2016 budget of the National Action Plan illustrates this. The National Action Plan provided an opportunity for collaboration and partnership through private sector investments by implementing a road map to increase private sector investment in tourism.
Luxembourg Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Luxembourg’s Voluntary National Review 2017, the tourism sector is mentioned in connection with mobility and transportation.  Luxembourg has a very high ratio of vehicles per inhabitants (660 cars per 1000 inhabitants), which directly affects air quality. Tourism à la Pompe or ‘fuel tourism’ is a phenomenon in the country. This is due to the advantageous taxation compared to the neighboring countries. This problem represents an ecologic threat, with economic and public health impacts. Therefore the country is developing solutions to make mobility more sustainable and green.
Norway Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 Norway’s Voluntary National Review (VNR) 2016 addresses the responsible use and protection of oceans and marine environments. This is important for Norway whose livelihoods and welfare depend on the sea. Clean oceans and seas are a common good, and crucially linked to the efforts to address climate change. The VNR reported that the country’s economy depends heavily on ocean based industries such as oil and gas, shipping and tourism. The country is heavily investing in blue economy and in research, mapping and monitoring. Norway has comprehensive measures in place to safeguard healthy oceans and the ocean is one of its’ top research priorities for sustainable blue growth.
Guatemala Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. Guatemala’s Voluntary National Review 2017 shows how the national strategy includes tourism as a sector that would foster economic development through employment creation and infrastructure acceleration. The Programa de Agricultura Familiar para el Fortalecimiento de la Economia Campesina (Paffec), aimed at enhancing production capacities, is described as one of the success story to promote organization and self-management of the rural population through informal education and participatory system. A total of 9.859 of farmers and entrepreneurs of agritourism were involved in activities aimed at strengthening the adequate usage of natural resources and at promoting agritourism.
Philippines Tourism Policy in Voluntary National Review (VNR)
17-07-2018
he recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation.   The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs.   The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017.   In the Philippines Voluntary National Review 2016, all the development issues covered by the Sustainable Development Goals which are relevant to the country are covered in the Philippine Development Plan (PDP) 2017-2022. The PDP is anchored on the President’s Socio Economic Agenda and geared towards AmBisyon Natin 20140- the coutnry’s long term development plan.   In the new administration’s Ten Point Socio-economic Agenda, rural value chain development is used to increase agricultural and rural enterprise productivity and rural tourism.  The potential of community based rural tourism is therefore important to further strengthen the promotion of the tourism industry in the country.   There is a need for the tourism industry to strengthen the network and linkages and partnerships to grass roots to promote rural tourism in order to achieve inclusive growth, since the members of the community will benefit directly from it: job creation, employment opportunities, and deep awareness to one’s culture and tradition will follow.
Egypt Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Egypt’s Voluntary National Review 2016 is highlighted how the Ministry of Investment has adopted a Comprehensive Public-Private Partnership Scheme that aims to enhance the quality of services available in the country, with an array of investment opportunities. The ministry is currently supervising 46 projects in sectors such as infrastructure and public utilities in different Governorates throughout the country, at a total cost of $16 billion. The projects include various sectors, among which: tourism and and transportation. However, instability in the region, the effects of climate change and the rise in sea water level and negative effects on coastal areas led to business loss in tourism and has had a negative spill-over effect on the tourism sector.
Portugal Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation.   The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs.   The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Portugal’s Voluntary National Review 2017, tourism is seen as an opportunity to diversify economic activities and entrepreneurship promotion. In the framework of the European Structural and Investment Funds, the integrated approach to territorial development is achieved through the community-led local development, which puts the focus on the central role of the agricultural sector for local development. Therefore, according to the VNR, there is need to support diversification of on- farm activities such as tourism. This is linked with the country's effort in the renewal of traditional villages, the promotion of quality products and the development of short supply chains and local markets as a means to facilitate market for small producers. In the context of promoting the diversification of the economy and the creation of jobs in rural areas, the country also highlights the promotion of traditional products, often associated with protected areas and the production of environmental services and amenities of leisure and recreation.
Costa Rica Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. Costa Rica’s Voluntary National Review 2017 reported that earnings from sea tourism in the country was recorded at 1 billion USD and there was an increase in Foreign Direct Investment (FDI) for the tourism sector in 2016, a total of US US $ 61.4 million. The report also showed that funds are dedicated to projects on Sustainable Rural Tourism, aimed at protecting biodiversity, environment sustainability and services such as “Tarjeta Servibanca Ecologica”, a bank card which gives support to a biodiversity fund.
Belize Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Belize’s Voluntary National Review, the tourism sector is seen as an opportunity to achieve SDG 14- Life below water. The National Sustainable Tourism Master Plan (NSTMP) together with other specific regulations, strategies and polices have provided the operational direction for sustainability of oceans and marine resources. According to their VNR, Belize’s framework for sustainable fisheries management has proven to be effective; however, this can be further enhanced by updating the Fisheries Act.  The modernization of the Fisheries Act and supporting regulations will directly contribute to accomplishing Target 14.2, 14.7, 14.B and 14.C all of which integrates programs that intend to promote added value to the fishery sector, new markets for non-traditional species, increasing economic benefits, non traditional fishery employment and natural resource-based tourism.
Benin Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. Benin’s Voluntary National Review reported that the promotion of local products for tourism is important for the realization of the SDG 8 - Decent work and economic growth, especially the target 8.9, 8.3 and 8.5 which in turn will be able to create employment.
Bangladesh Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Bangladesh’s Voluntary National Review 2017, tourism is reported as an opportunity for the government to enhance connectivity and build partnerships with neighbouring countries, especially with the construction and reconstruction of the 441 km rail line and the upgrades of airports in the country  including Hazrat Shahjalal International Airport and Cox’s Bazaar Airport to an international. In the report, it is mentioned that the government is also looking to promote ecotourism and expand its’ coastal and marine tourism in terms of activities, destinations, modes of travel, accommodations, amenities and overall philosophy.  Bangladesh is planning to improve and overhaul its marine tourism by including luxury marine cruises to distant destinations and develop its marine policy, laws and regulation. In 2014, Bangladesh’s Prime Minister embarked on the blue economy and it is now well-recognized as a new ‘development space’ in Bangladesh. Coastal tourism is identified as a key priority issues for the development of the blue economy. However, despite the huge potential and recent developments, the report also highlighted that the tourism industry still remains locked in a ‘go-see-dine-sleep’ model.  ‘Action tourism’ which includes climbing, surfing, diving etc is still non-existent.
Belgium Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Belgium’s Voluntary National Review, tourism is seen as an opportunity for the country to promote SDG 17 on partnerships and SDG 1 to eradicate poverty.  The government of Wallonia has worked out a government – wide plan in view of using all regional levers like tourism that can reduce poverty. Belgium also supports sustainable tourism projects in Tanzania that are training villagers to become ‘wild scouts’ who can engage alongside government rangers in the fight against poachers to protect biodiversity and the achievement of SDG 15. However, Belgium also reported that they see challenges in the tourism sector, especially through waste from beach tourism, waste from commercial shipping and recreational craft to name a few. In an effort towards waste management and marine and coastal protection, the Flemish government has set a target to reduce the leakage of litter to the marine environment by 75% by 2025. An action plan is currently being drafted to address both sea and land based sources of marine litter.
Belarus Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. Belarus’s Voluntary National Review 2017 reported that public-private partnerships are actively implemented In tourism.  However, not a lot of details were given on these partnerships in the report.
Cyprus Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation.   The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs.   The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017.     In Cyprus’s VNR, tourism is reported as a priority area where innovative measures and policies are introduced to support growth, production and the provision of services, including thorough improvements in efficiencies, the reduction of waste and pollution, and the safeguarding of natural capital and ecosystem services.   In the tourism sector, important steps have been taken towards a more sustainable tourism product. Active campaigns have been organised for the promotion of certification instruments, and specifically the Ecolabel, the EMAS and the Green Key, with an increasing number of hotel establishments becoming certified, led by the public sector in cooperation with private initiatives from NGOs and tour operators.   The country has also formulated and implemented an integrated strategy in the tourism sector which includes extension of the maritime sector and infrastructure and modernization of the professional services sector that relate to SDGs 8, 9, 12 and 14.
Argentina Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Argentina’s Voluntary National Review, the connection between agriculture and tourism (rural tourism) is well recognized, and the importance of having tourism enterprises being run by families (community based) is also highlighted.
Colombia Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. Colombia’s Voluntary National Review 2016 reported that the country’s tourism sector has grown more than the national economy. The positive evolution of security and the exploitation of ecotourism potential of the regions has contributed to make tourism a viable economic alternative for the regional population, contributing to the development of a new sustainable economy that contributes to peace in the post-conflict era. Tourism is also highlighted as one of the principle drivers for the new economy characterised by green growth and less dependent on the extraction of non-renewable resources. However, the tourism sector employs a small but growing proportion of the country's economically active population, there is a much more significant participation of women compared to men. With regard to climate change adaptation, each ministry (including the ministry of industry and tourism) has to formulate and implement its own adaptation plan in its respective sector. Colombia considers target 8.9. "By 2030, devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products" as a mean to create decent work and economic growth, which, together with SDG 1 - No Poverty, and 3 - Good Health and Well-being, should help to address climate change.
Qatar Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation.   The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs.   The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Qatar’s Voluntary National Review 2017, tourism is seen as a challenge to its agricultural, livestock and fisheries production. This is due to the high population growth coupled with rising disposable income, increased number of tourists, expanding urbanisation and higher consumer preferences. The country is making efforts to achieve food security and agriculture, together with a more sustainable consumption and production. Furthermore, in the VNR, it is reported that the high costs of water supply installations to meet the needs of the increasing population, tourism and the changing lifestyle, is currently burdening the treasury.
Chile Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Chile's Voluntary National Review 2016, the tourism sector was considered as an opportunity for economic development. In terms of innovation, the government has created the Project Aulab, which has the objective to find new answers and solutions to disasters and to generate strategies to enhance tourism. It is highlighted how the public and private sectors are cooperating very closely in key industries such as: mining, tourism, construction, solar industry, logistics for exports, manufacturing and healthcare.
Slovenia Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation.   The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs.   The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Slovenia’s Voluntary National Review 2017, tourism is seen as an opportunity to achieve more sustainable consumption and production. The Green Scheme of Slovenian Tourism (GSST) is the central mechanism in developing and promoting sustainable tourism in Slovenia.   This national programme is designed to promote sustainable tourism based on the European Tourism indicator System (ETIS) and the Global Sustainable Tourism Council (GSTC) criteria. The scheme has been supported by the Slovenia Green Destination brand, which is awarded to destinations and the Slovenia Green Accommodation brand which is awarded to accommodation facilities. This certification scheme works as a tool for consumers to verify green and sustainable efforts and a platform for organisations to achieve 100% green Slovenia.   Slovenia is also involved in building tourist infrastructure in partner countries like in the Žabljak community in the north of Montenegro, developing mountain tourism, and completing environmental infrastructure, thus promoting entrepreneurship in connection with sports and environment protection   Youth centres across Slovenia are also developing youth tourism through sustainable and environment-friendly solutions, cooperation with local product and service providers, the use of natural materials and self sustainable practices. This practice supported with public funds, create jobs for young people and promote local culture and products.
Tajikistan Tourism Policy in Voluntary National Review (VNR)
17-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation.   The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs.   The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Tajikistan’s Voluntary National Review 2017, tourism is seen as an opportunity to achieve sustainable consumption and production and diversify tourism activities in the country. Tajikistan is rich in natural resources, and this provide conditions that are favourable for the cultivation of environmentally friendly food products and also opportunities for active development of ecological tourism.
American Express Global Business Travel CSR Actions - Diversity Management
17-07-2018
American Express began to formalize its commitment to diversity and inclusion nearly three decades ago with the official launch of an Employee Network, the Black Employee Network. In addition, the company introduced a Diversity Council, a diversity awareness training and the inclusion of diversity goals in its Performance Management Process. Today, American Express continues to evolve and grow our diversity and inclusion programs and initiatives. Our goal is to create an employee base that is as diverse as the customers and communities we serve. Through the diverse insights and experiences of our employees, we can better serve our customers. Since 1987, Employee Networks at American Express have provided opportunities that support personal and professional development, skill building and career growth. Completely employee-driven, they bring value to our company in many ways, from creating an inclusive workplace to driving product innovation. Employee Networks encompass the full spectrum of diversity at American Express, including disability, ethnicity, faith, gender, gender identity, generations, sexual orientation and veteran’s status. In 2015, with 15 networks and nearly 100 chapters worldwide, our Employee Networks ran many career-focused events including panel discussions, speaker series, leadership spotlights, clinics, career fairs and virtual forums.
American Express Global Business Travel CSR Actions - Professional Development
17-07-2018
American Express Global Business Travel invest in research to help identify potential barriers to women’s advancement in the workplace and created programs designed to develop and promote high-potential women at American Express. These programs include Pathways to Sponsorship and Women Rising at American Express, which focus on: gender intelligence training, strengthening talent pipeline; building a global network; and sponsorship. In addition, they also offer an online  learning module to help encourage more effective relationships between high potential women and executive sponsors. More than 1500 employees have completed the module since it was introduced in June 2015. In addition, American Express have joined with several Fortune 500 companies as inaugural members of Blue Circle Institute’s ‘Transformational Leadership’ program to address the lack of representation of multicultural women in managerial, senior or executive jobs, and on boards. The nine month program gives high-potential, mid career women of colour the resources they need to get to the next level, including tailored and self paced leadership development guides and live web-based discussions.
Amadeus CSR Actions - Education - Funds/in kind donations
16-07-2018
Building on years of skills training for young people by Amadeus country offices,  Amadeus initiated a pilot programme with the United Nations World Tourism Organization (UNWTO) and the Ministry of Tourism in Kenya to increase access for women and youth from underserved communities to employment and entrepreneurship in travel and tourism. This project addresses two global challenges:
  • the need for more skilled professionals in the fast-growing sector of travel and tourism, and
  • the dire situation of millions of unemployed youth who, though educated, lack the sector-specific skills required by businesses.
To achieve this, we will be encouraging multiple stakeholders in the travel and tourism sector in Kenya – including hotels, travel agencies, tour operators, and airlines - to support the project’s development and implementation. This industry-wide collaboration is necessary to ensure that these young people gain experience with businesses throughout the travel and tourism sector during training, and develop the practical skills needed to enter the job market or the supply chain.  
Accor Hotels CSR Actions - Eco design
16-07-2018
The development of urban agriculture provides a response to growing urbanisation – the growing gap between agricultural rural areas that produce food for cities and consumers. Recent years have seen the emergence of new innovative approaches to bring these two worlds together including urban gardens, educational peri-urban farms and direct sales models. Locally, AccorHotels has set a target of 60 hotels with vegetable gardens by 2020. In order to be valid, gardens need to meet certain criteria, including a minimum cultivation area of 20m2, production of plants for food consumption and regular maintenance. Each garden will be adapted to the context of the hotel and relevant space constraints. In 2017, a review was conducted of properties which identified 16 Australian hotels with existing herb and vegetable gardens. A number of hotels have well established productive kitchen gardens, for example:
  • PULLMAN REEF HOTEL CASINO Pullman Reef Hotel Casino has brought to life unused roof and balcony space with the installation of two Ebb and Flow (flood and drain) hydroponic systems which produce a range of herbs and edible plants for hotel guests food and beverage outlets. The hotel has also set up two bee hives hosting a total of approximately 20,000 bees on the hotel’s rooftop. All honey produced is passed directly onto the hotel’s award winning Tamarind Restaurant.
  • NOVOTEL CAIRNS OASIS RESORT Novotel Cairns Oasis Resort successfully relocated and replanted their existing herb garden to make it closer to the kitchen and accessible to guests. The Hotel has expanded the variety of planted herbs which are used in the menus and the hotel bar has come up with a number of herb infused cocktails using basil, rosemary and min
AccorHotels have also participated in the Univative program which involves giving university student teams real world problems in a hackathon style event run over four weeks. Four teams from University of New South Wales, University of Technology Sydney, University of Wollongong and Macquarie University took on the AccorHotels project which focused on how best to expand the use of vegetable gardens across the Australian network. Teams were asked to consider garden design, cost, productivity and guest engagement in developing their solutions. University of New South Wales won the challenge based on their innovative 3D printed modular design concept and plant selection.
Zimbabwe Tourism Policy in Voluntary National Review (VNR)
16-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation.   The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs.   The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Zimbabwe’s Voluntary National Review 2016, tourism is mentioned as a key economic sector and is set to be improving in terms of contribution to Zimbabwe’s Gross Domestic Product (GDP) growth. (an increase of 3.7% in 2017) The country’s completion of the largest inland dam, the Tokwe Mukosi dam is a major achievement in the promotion of agriculture and tourism sectors. The VNR also reported that women’s access to economic opportunities in sectors with potential sources of growth, particularly in tourism is highlighted in The Revised National Gender Policy (2017) under the thematic area on Gender and Economic Empowerment which provides strategies to strengthen women’s economic opportunities.
Uganda Tourism Policy in Voluntary National Review (VNR)
16-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation.   The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs.   The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Uganda’s Voluntary National Review 2016, tourism was explicitly mentioned as an opportunity to achieve the Uganda Vision 2040, that can only be harnessed through strengthening of infrastructure, human capital, and a stable macroeconomic environment.  Tourism is seen as a multiplier effect that would increase the country’s competitiveness and opportunities for economic development.   Tourism was also mentioned when aligning the second National Development Plan (NDPII) to SDG 9 on infrastructure, through improving the regions road, electricity, water infrastructure as well as production skills to promote tourism, agriculture, fishing, agro-processing, light manufacturing and mining. Furthermore, the country has made efforts to combat poaching and eliminating the problem of wildlife dispersal that led to exploitation of tourist attractions and amenities.   Uganda is also very active in partnership within the East African community (EAC) region where tourism is mentioned as one of the clusters of the Northern Corridor Integration Projects.
Thailand Tourism Policy in Voluntary National Review (VNR)
16-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017 In Thailand’s Voluntary National Review 2017, tourism is reported as Thailand’s main sector of economy. The tourism sector with the goal of increasing revenue from both Thai and non-Thai tourists, has a share total GDP of no less than 45% and not less than 3.0 trillion Baht (approximately 85.7 billion USD). Tourism is seen as an opportunity to reduce poverty and promote Small and medium sized enterprises SME’s and entrepreneurship.  The government implemented the project ’Pracharath Rak Samakee’ under the Public-Private-People Partnership (PPPP)to promote social enterprises and to increase income in rural communities via three strategic pillars: agriculture, product processing by small and medium-sized enterprises and community tourism. Thailand attaches great importance to environmentally friendly development. The 20 Year National Strategy Framework advocates for sustainable growth including through implementing a range of industry-specific strategies and plans which foster SCP in manufacturing, agriculture, tourism education and transportation. To reduce energy consumption and pollution, the government has been promoting daily usage of bicycles and currently constructing safe bike routes for both transportation and tourism. However, activities from tourism has affected the marine environment, and the integration of development polices and natural resource management remains a major challenge that could lead to further environmental and resources degradation and conflicts.  
Southwest Airlines CSR Actions- Human rights awareness,diversity and respect policy
16-07-2018
Southwest offer a wide array of professional opportunities through internal training programs, and they encourage employees to extend their knowledge through external training engagements in their respective fields.   They have enhanced Leadership courses to include sustainability content. In these courses, they discuss sustainability, their fuel usage and its impact on their greenhouse gas emissions and climate change, their initiatives to decrease emissions, and their recycling programs. Annual environmental training for operational groups that includes storm water pollution prevention, proper waste disposal, air permit compliance and aircraft drinking water compliance are also provided to employees.   In 2014, they collaborated with Lewis University in Romeoville, Illinois, and its aviation maintenance department, where they donated actual aviation equipment so their students could acquire hands-on experience and become better prepared to enter the airline industry. This collaboration has led to an increase of Lewis University graduates working at their maintenance facility base at Chicago Midway International Airport (MDW).
Emirates CSR Actions -Education - Awareness campaigns
16-07-2018
In 2013, Emirates launched a new environmental initiative called ‘A Greener Tomorrow’. The aim of the initiative is to support not-for-profit environmental or conservation organisations by providing a funding award of up to $150,000. ‘A Greener Tomorrow’ is an outcome of Emirates’ commitment to sustainability and environmental conservation. The money for ‘A Greener Tomorrow’ is raised through various recycling programmes across the Emirates Group. Winners of the initiative:
  • South African Wildlife College Trust:  provided three scholarships and two bursaries for their certificate programmes in nature conservation to students who already work in the conservation area but who do not have formal educational qualifications to advance their careers. These qualifications will help students move into roles such as wildlife area managers, park rangers and senior field rangers, working to protect wildlife parks within southern Africa.
  • African Parks: used the funding from ‘A Greener Tomorrow’ to support educational development within the Barotse community who live within the Liuwa Plain National Park in Zambia. African Parks provided educational tablet computers and employ additional teaching assistants within the schools in the park. Improved access to education is expected to decrease the pressure on the wildlife and natural resources of the park
Emirates CSR Actions - Wildlife and ecosystems - animal protection
16-07-2018
In 2013, Emirates launched a new environmental initiative called ‘A Greener Tomorrow’. The aim of the initiative is to support not-for-profit environmental or conservation organisations by providing a funding award of up to $150,000. ‘A Greener Tomorrow’ is an outcome of Emirates’ commitment to sustainability and environmental conservation. The money for ‘A Greener Tomorrow’ is raised through various recycling programmes across the Emirates Group. Through ‘A Greener Tomorrow’, Emirates is able to support organisations that work at the grassroots level in engaging with communities to conserve their environment.As part of the 2016 'A Greener Tomorrow', Emirates selected three not-for-profit organisations working in wildlife protection and environmental conservation in Africa as recipients of a funding awards. The winners were selected from a global pool of applicants working towards environmental sustainability and conservation in their respective regions.   One of the winners is The Southern African Foundation for the Conservation of Coastal Birds (SANCCOB), an international body dedicated to seabird rehabilitation. The fund will support SANCCOB’s rehabilitation, protection and chick- rearing programmes.  SANCCOB is recognised internationally as a leader in the field of seabird rehabilitation with veterinary staff working around the clock to provide the best care to the ill, injured, abandoned and oiled African penguins and other seabirds that are admitted to its two centres annually.
Emirates CSR Actions - Energy- New equipment and technologies
16-07-2018
To improve local air quality emissions, Emirates operates modern, low emissions aircraft that meet applicable international engine emissions standards, using ground- supplied power where available, instead of aircraft auxiliary power unit. Emirates employ electric and low-emissions ground equipment and vehicles.  For example, Dubai National Air Transport Association (dnata) continued to expland its fleet of green vehicles and ground service equipment, including in:
  • Dubai (86 hybrid or electric vehicles),
  • Switzerland (electric forklifts, vehicles and stairs)
  • Singapore (pallet jacks and forklifts)
Emirates also acquired an electric Bollorè Bluecar for ramp operations at Paris Charles de Gaulle Airport and Emirates flight catering trucks all operate on low-sulphur diesel.
Club Med - Responsible purchases - diversity and respect policy
16-07-2018
Club Med has a role as an assembler of various services, in which purchasing plays an active part approximately 75% of the business volume. Responsible purchasing thus fits naturally into the Group’s strategy of responsible performance. Since 2007, raising the buyers’ proficiency in sustainable purchasing has been the focus of regular workshops, especially during annual international conferences. Sustainable purchasing concerns everyone, and is addressed based on the degree of maturity of the geographical regions.  The Group obtained in 2014 OEA/AEO customs certification. This customs procedures and safety/security quality label is a measure of the confidence invested in Club Med by European customs which recognizes the company as a reliable international trading partner. This internationally recognized certification accords certain privileges in terms of customs procedures and controls relating to safety and security. Stages of the purchasing process Sustainable development actions are incorporated at each stage of the purchasing process:
  • In defining the purchasing policy: managing risks and developing responsible purchasing is one of the four pillars of the policy;
  • In sourcing criteria: certifications and/or the implementation of good environmental and social practices are one of the questions asked of any potential new supplier through the dedicated website;
  • In the main operating specifications and the selection criteria for tenders and contracts;
  • In reporting on sustainable purchasing: monitoring methods and computer tools have been developed; their use should continue to increase;
  • In improvement processes requested by the buyers from their suppliers.
Club Med CSR Actions - Local supplier prosperity- local purchases
16-07-2018
The vast majority of Club Med's purchases of goods and materials for the villages is from local suppliers in their countries of operation (ranging from 83% in the North America to 100% in China, with an average of 89.7%)14. If a portion of these purchases consists of imports by the local supplier (which is very difficult to assess), this rate nonetheless reflects Club Med’s intention to work as much as possible with local partners, producers and distributors. Supporting and developing local farming: a unique partnership with Agrisud Finding that in some cases local supply was inadequate to meet its villages' demand for fresh produce, Club Med decided to help strengthen this network, thereby playing an active role in the economic development of the regions where it operates.  This decision led to a partnership with the NGO Agrisud signed in late 2008, to enable local producers to supply Club Med villages, and to guide them towards more sustainable land use, based on the principles of agro-ecology. The benefits of this are multiple and contribute to several of the Sustainable Development Goals (SDG):
  • helping farmers to escape poverty (SDG 1 & 8) by training them (SDG 4) towards a market economy (SDG 10 & 11) and sustainable use of their lands (SDG 2, 9 , 12, & 15);
  • contributing to the relocation of subsistence farming (SDG 2 & 8); - buffets offering customers fresh produce that is local, eco- friendly and meaningful (SDG 3);
  • securing supplies of fresh produce (SDG 3) and increasing the share of local purchases in Club Med's procurement process (SDG 9);
  • securing water supply for farms (SDG 6) with solar energy (SDG 7);
  • affording women equal rights to economic resources (SDG 5) in the Senegal the project is specially focused on the women vegetable producer - about 13.3 tons of carbon sequestered by market gardening and arboriculture and reducing the CO2 impact of transporting such produces (SDG 13) ;
  • more firmly rooting the villages in their host communities (SDG 16); - involving diversified actors everywhere: customers (SDG 17)
In 2017, the projects, including Agrisud-Club Med were :
  • the early cropping of production (two months earlier than normal), improved diversity and higher quantities tripled VSB income at Cap Skirring (Senegal). Completion of the project to install solar powered pumps has provided easier access to water for 179 market gardeners, enabling them to cut their fuel consumption by 30%
  • the startup of agro-ecology production and sales to Club Med from the newly-supported project at La Palmeraie in Marrakesh, Morocco
  • the second year of agro-ecology production and the doubling of production supplied to the Village by the Bali project in Indonesia
  • closer involvement of Club Med teams and a strengthening business relationship with confirmed weekly purchasing commitments at Rio das Pedras, Brazil.
Club Med CSR Actions - Health prevention program, Customer security and health prevention and facilities
16-07-2018
The profession of G.O (Gentil Organisateur) was invented by Club Med 60 years ago.  The G.O is the ambassador of the Club Med spirit and upholds the company's values. In addition to their professionalism and know-how is added a way of being, which brings them close to customers and produces moments of happiness, kindness, conviviality, friendliness and humour. Club Med commits itself to the welfare and fulfillment of its employees in offices and agencies and in villages, where particular living and working conditions call for attention and specific actions adapted to them. Backed by an independent organization that specializes in studies of internal opinion, Inergie, Club Med deployed “GO®-GE Voice”, its first worldwideinternal barometer in 2014. The purpose of “GO®-GE Voice” is to listen to the voice all GO®-GEs around the world in order to improve their wellbeing at work. It is based on an on-line questionnaire dealing with subjects such as pride in affiliation, integration, personal development, sharing, overall satisfaction, confidence, management, working environment, conviviality, recognition and respect. The questionnaire is personal and is accessible for everyone; it has been translated into 20 languages and has an innovative audio version adapted to people with a lower level of literacy. The survey is conducted every two years, the most recent being in 2016. The participation rated up by 10 points in villages with very high GE mobilization (a 69% participation rate, +14 points) and a 73% participation rate in offices.    
Club Med CSR Actions - Health prevention program, Customer security and health prevention and facilities
16-07-2018
Club Med has developed a high degree of expertise in preventing risks related to the health and safety of its customers and employees. All employee training stresses the safety of employees and customers as a top priority. Club Med also puts a special focus on prevention and on providing medical support and assistance to its teams whenever necessary. The Health and Safety (HS) department and its networks of coordinators are vital to this effort. In 2017, the mechanism to track professional moves of office GO® (Club Med staff are called "GOs", or Gentils Organisateurs )  abroad using the tool, SSF Locator, selected in 2015 by the Department of Human Resources, Safety-Hygiene and Health, is being deployed in all agencies that the Group calls on. This tool enables to better anticipate, react to and communicate with those traveling, if needed. It integrates bookings made by the various booking agencies and notifies travelers prior to departure about the security situations at their destination. It also enables the traveler to be contacted during their trip if necessary.
Club Med CSR Actions Fight Against Sexual Exploitation in tourism - awareness campaigns
16-07-2018
Respect for host countries and their inhabitants is one of the founding principles of Club Med and is an essential condition for the local acceptance of its villages. Fighting against sexual exploitation of children in tourism This concern for respect relates to all of the riches of the country hosting a village, starting with the most precious of them: its children. The actions defined in the partnership agreement signed with ECPAT in 2005. ECPAT is an international organization with a presence in over 70 countries worldwide. Its aim is to fight against child prostitution, child pornography, and the trafficking of children for sexual purposes. Many tourism professionals are committed with ECPAT to fight against the sexual exploitation of children in tourism. The partnership was renewed in 2017, with the further distribution of the joint Club Med – ECPAT leaflet that ties in with the NGO’s communication campaign. These leaflets are sent to the homes of French, Belgian and Swiss customers heading to sensitive countries. Outreach is also conducted via the commercial website in several countries, including France and the US. In 2017, more than 43,400 leaflets were sent to French, Belgian and Swiss customers, ringing the total number sent since 2005 to more than 800,000. Furthermore, a procedure intended for use by Reception staff of risked destinations to identify underage guests has been updated in 2014
Club Med CSR Actions - Diversity Management
16-07-2018
In 2012, Club Med introduced a set of dedicated measures to promote the principle of workplace gender equality and enable all employees to fulfill their family duties more easily. This commitment is built around three action areas:
  •  hiring
  • promotion
  • work/life balance
The measures in place include:
  •  Monitoring the hiring process for village GO® and GE with a position-based analysis of gaps in the breakdown of me  and women between applicants and those hired;
  • Setting progress targets on the proportion of women promoted to service manager in village Mini Clubs, Events and Bars;
  • Mechanisms to strengthen support during lengthy absences, such as interviews with a manager both before and after maternity, paternity or parental leave;
  • Aligning the treatment of paternity leave to that of maternity leave; - Extending the right to exceptional “sick child” leave (five days a year) to cover the period of adaptation to child care arrangements (institutional child care, home-based child care, nanny, etc.) or entry into preschool;
  •  Considering the family and marital status of service managers and GO® in village hiring and assignment decisions
Club Med operates a gender-transparent hiring policy, and offers the same salary to men and women of equivalent experience and job profile. In 2017, 44% of Club Med Leadership Committee members were women; a figure slightly above the average for CAC40 listed companies (42% - Source: Deloitte survey – Women in the boardroom, A Global Perspective - 5th edition). In the villages, women benefit somewhat more than men (in FTE) from occupational and geographical mobility, as well as from training. The proportion of women managers is slightly lower than that of men among village managers and Service manager.  
Club Med CSR Actions - Customer security and health - prevention and facilities
16-07-2018
Disabled access in Club Med's Villages Accessibility agendas were filed by the statutory deadline of January 1, 2015. Work on compliance upgrades was launched in successive phases. To date, rooms have been made compliant in 82% of villages (vs 62% in 2015) and are scheduled in 2017/2018 for 14% of the villages and, on communal areas, compliance upgrades have been completed in 14%, nearly finished in 5% and started in 45% of villages and scheduled in 36% of the resorts. In accordance with French legislation, Club Med has introduced accessibility registers and trained all its hospitality staff working in its French vacation villages and offices in how to welcome disabled customers and employees. A project spanning all the villages around the world has also been launched to improve the provision of Club Med premises and activity accessibility information to all customers. Lastly, a training module called ‘Extending a warm welcome to disabled customers’ has been rolled out for reception teams in France, as part of the in-house receptionist training program and in preparation for the opening of new villages. This training is led by physicians from the village health network.
Club Med CSR Actions - Diversity Management, Non discrimination values in staff recruitment and training
16-07-2018
Equal Treatment related to disabilities  The company is continuing its commitment to integrate Club Med SAS handicapped employees through the fourth agreement running through to year end 2018. Club Med is also an active contributor to a network of companies working for the positive development of disability employment policies. It also contributes to the working group formed to define the key indicators for monitoring these policies. Civil year 2017: 42 hirings and 133 salaried workers employed (fixed-term, permanent contracts), at the end of December 2017 In 2017:
  • the actual level of disabled employees hired was significantly above the committed level: up 25% on 2016
  • Club Med has introduced accessibility registers and trained all its hospitality staff working in its French vacation villages and offices in how to welcome disabled customers and employees
  • the number of voluntary recognition of disabled worker status cases has risen significantly
  • the opportunity to opt for teleworking four days per month (rather than two for other employees) is greatly appreciated by disabled employee
American Airlines CSR Actions - Responsible purchases- diversity and respect policy
16-07-2018
American Airlines prioritize diversity and inclusion. Their Supplier Diversity Program, established in 1989 adds value to their supply chain by proactively seeking out diverse suppliers, such as women , the minority , or LGBT- owned businesses as well as small businesses that are owned by the disadvantaged, veterans, service-disabled veterans and those with HUBZone certification. The process includes:
  • Evaluating products and services on their merits, giving fair and impartial consideration to all suppliers
  • Awarding contracts based on highest quality and best delivery combined with most competitive cost to us
  • Reviewing performance of suppliers and contractors to enhance their ability to provide products and services that exceed industry standards
  • Ensuring inclusion of diverse companies in procurement opportunities
In 2017, American spent 18 percent more with small and certified-diverse suppliers over the previous year. They participated in 43 supplier diversity events around the United States, which provided networking opportunities through matchmaking sessions, business fairs and other events supporting diverse and small business connections. For example, at the Rainbow Coalition Conference in Chicago, we presented a seminar on “How to do Business with American.” For Black History Month, our African-American Diversity Network EBRG worked with our Supplier Diversity team to put on a business fair at American’s headquarters. The business-to-business portion of the event allowed small local suppliers to sell their products and services to team members. The business-to-consumer portion featured invited local certification organizations that spoke about the pathways to successfully becoming certified.
American Airlines CSR Actions - Education - Funds in Kind
16-07-2018
American Airlines  support several community education programs, including the Marine Corps Scholarship Foundation, the nation’s oldest and largest provider of need-based scholarships to military children. In 2015, American honored 210 children of employees, including 40 first-generation college attendees, with $560,000 in scholarships through the combined American Airlines Education Foundation. They also donated an MD80 aircraft to Oklahoma State University to serve as a learning laboratory for the College of Engineering, Architecture and Technology’s Mechanical and Aerospace Engineering program.  
Amadeus CSR Actions - Education - Funds/in kind donations
16-07-2018
Amadeus has a global partnership with Computer Aid International that came to fruition in a pilot to tackle the digital divide in Sierra Leone. Amadeus contributed computers to equip e-classes in rural primary and secondary schools in the country. This project ensures that all students, regardless of learning ability, location and social or financial background, are able to access the e-classes. With further contributions in 2017, Njala University became the first accredited International Computer Driving License center in Sierra Leone. In the project’s next stage, Njala University will be able to train 30 teachers across 10 schools and impact over 5,000 students in 1 year.
Air Nippon Airways CSR Actions - Diversity Management
16-07-2018
In February 2017, the Air Nippon Airways (ANA) Group signed the CEO Statement for Women’s Empowerment Principles (WEPs). This initiative, which is promoted by the United Nations Global Compact (UNGC) and UN Women, bolsters gender equality in high-level corporate leadership. The company cooperated in the test operation of the WEPs GAP Analysis Tool, a self-assessment tool intended to foster understanding of WEPs. In addition, the Group is working to support the success of women on a Group wide basis through ongoing network building and information exchange through ANA-WINDS, which is composed of female managers among the Group.  ANA has also formulated numerical targets in such areas such as the number of female officers and the ration of female managers.
Air Nippon Airways CSR Actions - Diversity Management
16-07-2018
ANA is embarking on a number of employee initiatives to support its diversity and inclusion policies. These include the establishment of a new consultation service for LGBT employees, an expanded program to improve awareness of and education about LGBT issues, starting with training for management personnel, and a review of the airline’s welfare and benefits arrangements based on the premise that a same-sex partner is equivalent to a spouse.   In March 2017, the ANA Group was awarded with the highest level of Gold in the ACCESS 2017 Index of the Accessibility Consortium of Enterprises (ACE), a general incorporated association. The group aims to establish workplace environments that make it easy to work, regardless of challenges and promotes the adoption of the 36K – Employee Kickoff approach to the employment of people with disabilities and working to systematically expand employment of people with disabilities.   In a further move to underscore its commitment to diversity and inclusion, ANA is re-labelling multi-purpose lounge toilet facilities at Haneda, Narita and Osaka Itami airports to make it clear that they are available for the use of passengers of either sex and also transgender passengers.
Air Nippon Airways CSR Actions - Wildlife and ecosystems - Animal protection
16-07-2018

The rising temperature of seawaters is causing bleaching and a large-scale outbreak of crown-of-thorns starfish that threaten Okinawa's coral with extinction. Air Nippon Airways participates in the Coral Restoration Project Team Tyura Sango, working to restore and protect the critical coral community near Onnason, Okinawa Prefecture. Team Tyura Sango is a project formed in 2004 as a partnership among government, academia and business to restore and protect the coral community near Onnason, Okinawa Prefecture, in a bid to support the restoration of coral reef ecosystems.

Volunteer divers plant coral by hand after it has been grown at onshore facilities. Since the project began, more than 1,200 volunteers have helped in the restoration, and more than 1,600 heads of coral have been planted. In addition to continuing these preservation activities, ANA ensures that the hand-planted coral continues to grow and spawn to increase in size and number.  They want these activities to inspire as many people as possible with an awareness of the importance of the beauty of the seas.
Air Nippon Airways CSR Actions - Recycling and Waste Management
16-07-2018
The ANA Group is working to realize closed-loop recycling of waste that is generated on board aircraft, at airports, and at offices in order to reuse resources. The Group recycles used paper generated by office equipment and also recycles old inflight magazines, etc., into items such as timetables, envelopes, and business cards for use in its offices throughout Japan.   Used cabin attendant, ground staff, and flight crew uniforms are broken down into fiber and reused as automotive soundproofing material. In addition, the uniforms themselves are made from materials produced from plastic bottles and other recyclables.
Accor Hotels CSR Actions - Recycling, Efficiency technologies for energy and water
16-07-2018
Accor Hotels commits to offer guests a true culinary experience through high-quality, healthy and sustainable food, all the while contributing to the transformation of the agricultural model and fighting against food waste. Through the Healthy and sustainable food charter, Accor hotels are reducing food waste in the restaurants by 30%, by weighing, monitoring, analysing and making every effort to reduce consumption at every stage: at the time of ordering, storing ,serving and prepping in the kitchen. They also encourage their hotels to donate unsold food, subject to local regulations and health rules. They are also reducing the quantity of packaging used. For example, by eliminating individual portions, favouring large-sized bottles of water and dispensing with bottles of water smaller than 33cl. Where the technical and health conditions allow, Accor Hotels offer filtered water or bottled water coolers. In its restaurants, Accor Hotels is committed to:
  • Reducing food waste by 30% by 2020
  • follow their charter on healthy and sustainable food
  • 65% of waste from hotel operations will be recovered and reused by 2020
  • 5% reduction in energy consumption per room per night by 2018 (owned, leased and managed hotels).
  • 5% reduction of water consumption per night by 2018 (owned, leased and managed hotels)
Accor Hotels CSR Actions - Local supplier prosperity- local purchases
16-07-2018
During 2016, AccorHotels Australia rolled out the Healthy and Sustainable Food Charter to all hotels. The goal of the Charter is to offer guests a true culinary experience through high-quality, healthy and sustainable food, all the while contributing to the transformation of the agricultural model and fighting against food waste. AccorHotels Australia has made the following commitments in line with the Charter:
  • Preference products and ingredients supplied from Australian producers to avoid transportation impacts
  • Ban the use of overfished species.
  • Offer one or more fish options from certified sustainable fisheries or aquaculture.
As part of AccorHotels commitment to serve consistently healthy and safe food for our guests, the business has adopted the Hazard Analysis and Critical Control Points (HACCP)  Food Safety Methodology. HACCP provide  a methodology to ensure that all raw materials, products and services that are purchased,handled and processed conform to specified requirements and provides traceability throughout the supply chain.With an initial focus on luxury and upscale brands, hotels across the Australian network are receiving certification, in addition to the suppliers engaged by National Procurement. All other hotels are required to implement a comprehensive and compliant Food Safety Program that meets the needs of their operations.  
Accor Hotels CSR Actions - Eco design
16-07-2018
In order to roll out ecological design on a large scale, AccorHotels has defined sustainable development criteria for the 10 families of products that are key to its business. The criteria identified include prohibiting the use of certain chemicals, using recycled materials, green labelling of products and using wood or paper products that do not result in deforestation. In 2015, 98% of Accorhotels were already using at least one ecolabel product for floor coverings, paints or cleaning products. 94% purchased certified sustainable paper. Novotel, a hotel within the AccorHotels Group  lead the way by taking eco-friendly action to another level, especially with the "Live N Dream", Novotel’s 100% sustainable bed. In 2014, Novotel created "Live N Dream", the bed system that resulted from an eco-design scheme that also addressed other sustainable development concerns. To date, about 14,000 beds have been introduced in some fifteen countries, mostly in Europe. Accorhotels also have adopted the use of innovative pillows and duvets filled with bedding fibers made from 100% recycled PET; materials chosen for their low environmental impact (a bed base made with wood from sustainably managed forests); less packaging material and end-of-life product recycling solutions. Furthermore, with the involvement of ergonomists to create a design that limits the risk of musculoskeletal disorders for housekeeping staff; training videos to teach them the right bed-making gestures and postures and how to use the hydraulic Levly® bed-lifting system.
 
 
Accor Hotels CSR Actions- Diversity Management
16-07-2018
AccorHotels has a strong commitment to gender equality. It has signed the UN's Women's Empowerment Principle and is an Impact Champion in the HeForShe Program. The Goal is to have 35% of hotel managers to be women by 2017. (This commitment was realised during 2017 with the total reaching 36%. AccorHotels Australia has now committed to target 50%). In 2016, the business started reporting on gender balance of department managers across the business. In 2017, 45% of department managers were female. The Strategic Leaders Development Program, facilitated by AccorHotels Académie, is the Group's high potential female leadership program designed to accelerate the development of female department managers. Department managers are a major source of new General Manager appointments. The Woman at Accor Generation (WAAG) is a global program focused on providing leadership training and networking opportunities for female managers and executives at AccorHotels. The program is also supported by the Australian Inclusion and Diversity Committee. AccorHotels globally supports the United Nations’ HeForShe program. The program promotes women’s empowerment and gender equality by inviting all members of society to make a commitment to actively increase gender equality – especially in the workforce. The program has been actively promoted across the hotel network. In Australia, 636 AccorHotels staff had made the pledge as of November 2017, up from 328 at the same time in 2016 (source: http://www.heforshe.org/en/accor-hotels)
Accor Hotels CSR Actions - Customer Security and Health
16-07-2018
Accor Hotels offer their customers healthy and high quality food. They place great importance on the quality of their meat and livestock products by including a piece of high-quality meat on the menu, at a good price and if possible of local origin, the meat do not contain hormones and milk comes from cows raised without growth hormones, and eggs from free range hens reared outdoors. Trans fatty acids are limited, and where solutions are available, for example, palm oil is replaced with other non hydrogenated fats. They favour processed products that do not contain palm oil in particular for sandwich bread and crisps. The hotel also limit the presence of sugar in the food offered. For example, they work to ensure bread, pastries, and cakes contain lower quantity of glucose-fructose syrup, or even none at all. During 2016, AccorHotels Australia rolled out the Healthy and Sustainable Food Charter to all hotels. The goal of the Charter is to offer guests a true culinary experience through high-quality, healthy and sustainable food, all the while contributing to the transformation of the agricultural model and fighting against food waste. AccorHotels Australia strives to source the best, freshest, seasonal produce from local markets nationally. Locally, AccorHotels Australia has made the following commitments in line with the Charter.
Club Med CSR Actions - Diversity Management
16-07-2018
As a signatory to the Diversity Charter in 2004 (the year of its launch), Club Med has long been sensitive to issues of diversity in the workplace. By tradition and especially considering the countries where it operates, Club Med promotes pluralism of origins and seeks diversity through recruitment and career management. The principles of diversity and non-discrimination have been reaffirmed in the ethics charter since 2009. Among the elements that illustrate and help to ensure nondiscrimination are the importance placed during the recruitment process on relational skills and on the objective assessment of associated skills. Measures taken to promote equality between women and men. In 2012, Club Med introduced a set of dedicated measures to promote the principle of workplace gender equality and enable all employees to fulfill their family duties more easily. This commitment is built around three action areas: - hiring - promotion - work/life balance Club Med operates a gender-transparent hiring policy, and offers the same salary to men and women of equivalent experience and job profile. In 2017, 44% of Club Med Leadership Committee members were women; a figure slightly above the average for CAC40 listed companies (42% - Source: Deloitte survey – Women in the boardroom, A Global Perspective - 5th edition). In the villages, women benefit somewhat more than men (in FTE) from occupational and geographical mobility, as well as from training. The proportion of women managers is slightly lower than that of men among village managers and Service managers. Hiring diversity for GO® and GE is reflected today, for example, by the number of different nationalities represented in each village:
  • 105 nationalities represented;
  • 90% of Club Med villages have eight or more nationalities among their employees;
  • 55% of villages have 15 or more nationalities among employees;
  • some villages can have up to 25 different nationalities (average of the 5 villages with the greatest spread of nationalities)
NTF IV Myanmar: Inclusive Tourism development with focus on Kayah state (consolidation) and Tanintharyi Region (extension)
13-07-2018
Following the success of the "NTF III Myanmar: Inclusive Tourism focussing on Kayah state" project, ended in July 2017, Myanmar authorities asked ITC to extend activities to other parts of the country. ITC conducted a feasibility study on the potential of the destinations and the feasibility of an ITC inclusive tourism project. The studies included destinations prioritized by international and national Tour Operators, namely Tanintharyi, Kayin, Mon and Shan. Thanintaryi stood out as the destination with most potential. Tanintharyi has relavant revenue generation potential becasue of its pristine beaches and easy accessibility both from the capital Yangon (by flight) and from Thailand with three border crossing open to tourists. The three-and-a-half-year project is part of the fourth phase of the Netherlands Trust Fund (NTF IV) portfolio of trade development projects, which started last December 2018 with funding from The Netherlands. It will seek to bolster tourism capacity at the national and regional levels building on the results of NTF III by expanding tourism product development to Tanintharyi region and further consolidating the achieved results at national and at Kayah state level. The same successful value chain approach, from product and service development over association strengthening and destination branding to market linkages will be adopted. The project aims to improve livelihood of local village stakeholders and expects an increase in income generated by tourism of 20% and 200 jobs created/supported and an increase in international tourist arrivals to Tanintharyi Region by at least 35%.
NTF III Myanmar: Inclusive Tourism focussing on Kayah State
13-07-2018
Recently opened and with a diverse ethnic culture and history, Myanmar offers tourism experiences that cannot be found elsewhere. Myanmar’s tourism sector can, if managed correctly, contribute to spur socio-economic progress and support local provision of products and services for sustainable livelihoods. Nevertheless, the country’s annual increase in international visitor arrivals has slowed down, calling for a diversification of Myanmar’s tourism offer. The industry cannot rely any longer solely on the country’s main tourist attractions (Bagan, Mandalay, Yangon and Inle Lake) and activities. Beyond these known destinations, there are still many authentic places to discover, Kayah state being one of them. Tourism in Kayah State holds great potential for growth, particularly for cultural and eco-tourism. Located south of Inle Lake, it is endowed with pristine nature and cultural diversity. At the same time, it is one of Myanmar’s poorest states. The Myanmar NTF III project, funded by The Netherlands and implemented between August 2014 and July 2017, addressed the whole tourism value chain by overcoming bottlenecks at each point from product development over market linkages to destination branding, bringing all stakeholders together towards sustainable tourism. One single project that truly connected all players in a sustainable manner with the aim of enhancing Myanmar tourism industry as a way out of poverty. The NTF III project built skills across the tourism value chain and maximized benefits to local businesses and communities. In four traditional villages ITC helped develop respectful cultural tourism tours, creating jobs and increasing incomes for the ethnic minority residents, who in many cases were post-conflict returnees. Over the project duration (2014-2017) income for Kayah’s SMEs and providers of tourism products and service increased by 83% and jobs supported (formal and informal) by 28%. Between 2014 and 2017 the number of international tourists in Kayah state grew by about 230% and domestic tourists by almost 200%. Client spending in the state almost quadrupled over the same period. Next to financial indicators, the project is generating important intangible impact, namely facilitating the peace process in Kayah state by enforcing cooperation between all stakeholders, including government authorities, private businesses and local communities. ITC built capacity on three levels—(1) tourism products and service providers in Kayah state and tour operators in Yangon, (2) tourism sector associations and (3) national and state government enhancing Myanmar’s tourism sector and linking it to international markets.
Manual on Tourism and Poverty Alleviation – Practical Steps for Destinations
10-07-2018
With the aim of contributing to the understanding of tourism as a tool for poverty alleviation and sustainable development, UNWTO jointly with SNV has produced this publication, which outlines some practical steps that can be taken in tourism destinations to shape and manage tourism in ways which deliver more benefits to disadvantaged individuals and communities. The manual looks at the process of analysing a tourism destination in terms of current contribution of tourism to the poor and planning how this could be strengthened in the future. It proposes the establishment of a tourism strategy and action plan based on this analysis which embraces pro-poor concerns and actions and provides guidance on planning monitoring and evaluation. Furthermore it contains an indicative programme of training sessions, including handouts, using the material contained in the manual.
Tourism Driving Trade, Fostering Development and Connecting People
10-07-2018
This brochure discusses the importance of tourism as a force for driving trade, fostering development and connecting people. The publication explores tourism's economic and social benefits; it's resilience as an industry; the opportunities it builds for succesful partnerships; the role of politics and its effects on the industry, and the necessity to close the aid gap in regards to tourism.
Tourism in the Green Economy
10-07-2018
Over the past years, and particularly since the start of the global economic crisis, a widespread consensus has emerged on the need to build a new economic paradigm. Multiple crises – in climate, biodiversity, fuel, food, water and the economy as a whole – have led to calls for a new development model: a “green economy”. The UN Green Economy Report demonstrates that the greening of economies is not a constraint on growth, but rather a new engine of development, able to create decent jobs, reduce poverty and address major environmental challenges. Tourism, finds the Report, is one of the ten economic sectors best able to kick-start the transition to a sustainable and inclusive green economy.
EU Guidebook "Sustainable Tourism for Development"
10-07-2018
Tourism is a major activity with characteristics that make it particularly valuable as an agent for development. Developing countries however face a particular fragility in their natural, economic, social and human environments which could jeopardize the sector’s dynamism and beneficiary qualities. With such a significant potential for development, the need for a sustainable approach to tourism in developing countries to promote growth in the long term while maintaining a balanced use of resources is imperative… The Guidebook “Sustainable Tourism for Development” has been carried out by the United Nations World Tourism Organization (UNWTO) with the financing of the European Commission Directorate-General Development and Cooperation, within the framework of the project “Enhancing capacities for Sustainable Tourism for Development in Developing Countries”. The European Commission (Directorate General Development and Cooperation – DG DEVCO/ EuropeAid) requested UNWTO to prepare a Guidebook on Sustainable Tourism as an engine for development, trade in services, job creation and poverty reduction. The Guidebook seeks to enhance the understanding of tourism in all its dimensions and describe how the sector relates to the EU Agenda for Change. This enables EU services in Brussels and the EU Delegations in 180 countries, as well as other development institutions, to include sustainable tourism development in their programme cycles. The guidebook was tested in six developing countries (Botswana, India, Kenya, Vietnam, Senegal and Timor-Leste) and was publicly launched on the 27th of June 2013 in Brussels, Belgium. The Guidebook takes a comprehensive approach to tourism, covering a wide range of topics relating to its planning, development, management and impact. By working through the whole document, users can identify priorities for intervention across a spectrum of issues.
Sustainable Cruise Tourism Development Strategies – Tackling the Challenges in Itinerary Design in South-East Asia
10-07-2018
The cruise industry is one of the fastest growing segments of tourism. Although a recent development in Asia and the Pacific as compared to the traditional destinations in the Caribbean and the Mediterranean, cruise tourism has been growing at double-digit rates in the region fuelled by the increasing demand from the North-East Asia markets, namely from China. In this context, South-East Asia has gained particular relevance as its ports account for around 45% of all port calls in the region. The exponential growth of cruise tourism in Asia, and particularly in South-East Asia, presents a major opportunity, but also an undeniable challenge to ensure that the policy, planning and development of cruise tourism is done in a sustainable and responsible manner. Indeed, cruise tourism, though still an emerging segment in Asia, has an immense potential to contribute to the region’s socio-economic progress while enhancing regional integration as many itineraries include ports in different countries. Yet, as highlighted in the present report “controlling tourism demand and mitigating its impacts will be the 21st century challenge. Cruise tourism will be one of the focal points of this shift in the way we experience the planet”.
Highlights of the 1st UNWTO Conference on Accessible Tourism in Europe
10-07-2018
UNWTO’s commitment to accessible tourism is guided by the Global Code of Ethics for Tourism, a fundamental frame of reference for responsible and sustainable tourism development. Article 7 of the Code recognizes that “direct and personal access to the discovery and enjoyment of the planet’s resources constitutes a right equally open to all the world’s inhabitants”. As such, UNWTO collaborates with Disabled People’s Organizations to mainstream accessibility throughout the tourism sector. In 2013, the UNWTO General Assembly adopted Recommendations on Accessible Tourism for All to guide stakeholders in implementing universal accessibility in practice.
Case Studies of Traditional Cultural Accommodations in the Republic of Korea, Japan and China
10-07-2018
Cultural accommodations are emerging as a form of tourism product with a great potential to attract tourists combining traditional lodging services with authentic cultural experiences based on the traditional way of life of the host community. With a view to further support governments and other institutions in their endeavours, this UNWTO and KCTI joint publication presents 13 cases from three North-East Asian countries – Republic of Korea, Japan and China – as good practices in cultural accommodation approach for sustainable tourism development.
Botswana Tourism Policy in Voluntary National Review (VNR)
10-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting institutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. Botswana’s Voluntary National Review reported that Botswana brought together the Tourism Ministry in the National SDG Dialogues on Sustainable Development. As part of its journey towards Sustainable Development, Botswana has identified the integration of sustainability into financing and investment as a building block for its broad-based framework for Sustainable Development. Botswana also reported its challenges in tourism infrastructure especially in aviation. This limits how tourists move around to the many wildlife areas of Botswana. The country records high tourist entry figures and low tourist expenditure and yet connecting flights into the hinterland could have generated longer stays and more expenditure from such tourist, thereby assisting to grow the sector and create opportunities for poverty alleviation, especially community led tourism.
Mekong River-based Tourism Product Development
10-07-2018
It is hoped that this report will support further product development and assist the public and private sectors in planning and expanding the breadth river-based tourism activities along the Mekong River. The report is divided into four sections. The introduction outlines the approach to the study and defines river-based tourism. This is followed by the situational analysis, which explores the current product, market and policy dynamics of the Mekong River region and highlights opportunities and challenges for the development of river based tourism. Section three of the report provides a strategic framework and action plan for improving the quality, quantity and breadth of river-based tourism along the Mekong River. In section four of the report, river-based tourism development zones are mapped with complementary itineraries. And finally, the appendices provide a detailed implementation plan, summary of existing cruise products, and an indicative monitoring framework.
Benchmarking Methodology for the Development of Sustainable Cruise Tourism in South-East Asia
10-07-2018

Benchmarking Methodology for the Development of Sustainable Cruise Tourism in South-East Asia follows the 2016 publication on Sustainable Cruise Tourism Development Strategies – Tackling the Challenges in Itinerary Design in South-East Asia. Both reports were prepared in cooperation with the Asia-Pacific Tourism Exchange Center (APTEC).

This second publication aims to support data-driven collaboration by encouraging information exchanges related to sustainable cruise tourism in South-East Asia. The report presents a methodology for policymakers and stakeholders to evaluate the impacts of cruise tourism at the destination level. With this methodology, destinations can benchmark their progress compared to that of their neighbours and, ultimately, enhance their regional collaboration.

Manual on Accessible Tourism for All: Principles, Tools and Best Practices: Module V: Best Practices in Accessible Tourism
10-07-2018
The Manual on Accessible Tourism for All: Principles, Tools and Good Practices, co-produced with the ONCE Foundation for Cooperation and Social Inclusion of Persons with Disabilities and the European Network for Accessible Tourism (ENAT), is intended to provide stakeholders with a useful tool to understand the needs of the tourism sector in terms of accessibility, the competitive advantages of tourism for all, and the methods for its implementation. Module V: Good Practices for Accessible Tourism provides an overview of case studies and good practices which have proven a successful implementation of universal accessibility in different spheres of tourism, such as promotion, market research, travel agencies, transportation, accommodation, training and capacity building and destination management. The examples analyze a wide spectrum of conditions which were decisive in making accessible tourism a reality and are meant to inspire the key stakeholders to engage in similar initiatives in their respective areas of influence. The manual´s objectives are to provide stakeholders with a useful tool to understand the needs of the tourism sector in terms of accessibility, the competitive advantages of tourism for all, and the methods for its implementation.
Tourism and Culture Partnership in Peru – Models for Collaboration between Tourism, Culture and Community
10-07-2018
The publication Tourism and Culture Partnership in Peru: Models for Collaboration among Tourism, Culture and Community analyses the importance of collaboration among three essential elements for the sustainable development of tourism destinations: tourism, culture and the community. Starting with a general framework, this book explores the subject by studying the case of Peru, as a country that has distinguished itself in its links to cultural tourism and in the tourism management of its heritage.
5th Global Summit on City Tourism: Cities – Local Culture for Global Travellers 1–2 November 2016
10-07-2018
The 5 th Global Summit on City Tourism as a follow up of the previous four Summits once again aims at providing a comprehensive understanding of the new opportunities, challenges and the dynamics of city tourism in urban areas by exchanging knowledge, experience and expertise on the above mentioned areas.
Practical Guidelines for Integrated Quality Management in Tourism Destinations – Concepts, Implementation and Tools for Destination Management Organizations
10-07-2018
The Practical Guidelines for Integrated Quality Management in Tourism Destinations offer a comprehensive and pragmatic approach to the improvement of quality of tourism destinations. The handbook is a perfect tool for tourism managers, planners, academics, professionals, entrepreneurs and decision-makers. It clarifies tourism concepts developing basic tools for improving quality at tourism destinations.
Second Global Report on Gastronomy Tourism
10-07-2018
In 2012, UNWTO Affiliate Members Programme launched the Global Report on Food Tourism outlining the state of gastronomy tourism. The report presented various examples of tourism and gastronomy professionals with extensive experience in international organizations, destination management, in both tourism enterprises and training schools. The 2nd Global Report on Gastronomy Tourism proviodes recent trends in gastronomy tourism, in addition to experts’ analyses and case studies suggesting best practices. The report, developed by the UNWTO Affiliate Members Programme with case studies from 60 contributors including UNWTO Member States, Affiliate Members and partner organizations, showcases how gastronomy tourism can be a driver for modern tourism in creating authentic experiences while promoting sustainable tourism. The report offers an introduction to a variety of themes related to gastronomy tourism, such as case studies on product development and experience in gastronomy tourism, challenges, communication and branding, good practices as well as training and skills in gastronomy tourism. In essence, the 2nd Global Report on Gastronomy Tourism provides a holistic perspective of the state of gastronomy tourism today and an outlook for the future of the sector.
Affiliate Members Global Reports, Volume 15 – Second Global Report on LGBT Tourism
09-07-2018
Following the success of the first UNWTO Global Report on LGBT tourism published in 2012, UNWTO and International Gay and Lesbian Travel Association, a UNWTO Affiliate Member, decided to embark in the preparation of the Second Global Report on LGBT Tourism, offering a more extensive analysis of LGBT (lesbian, gay, transgender and bisexual) tourism. The Second Global Report on LGBT Tourism focuses on providing a set of recommendations to tourism stakeholders interested in attracting LGBT Tourism and maximizing the benefits associated with LGBT Tourism. Among others, the diversity and complexity inherent to the LGBT consumer are explored, providing the corresponding set of recommendations to tourism stakeholders to better understand the LGBT traveller. The publication is also enriched by a comprehensive compilation of case studies that provide valuable examples of case studies of tourism stakeholders who have benefited from their outreach to LGBT travellers. The Second Global Report on LGBT Tourism represents thus an excellent reference for all tourism stakeholders and destinations in particular, interested in engaging in LGBT tourism and fully harness the potential LGBT tourism has to offer.
Tourism for Sustainable Development in Least Developed Countries: Leveraging Resources for Sustainable Tourism with the Enhanced Integrated Framework
09-07-2018
For tourism to be based on low-carbon growth, the accommodation, air and land transport clusters need to be fully engaged. Innovation in energy use and sources such as renewable primary energy, transport to and within destinations, and a change in consumer behaviour are all part of the solution. This will require substantial investment that takes into account the imperatives of sustainability without hampering competitiveness. As part of the Astana EXPO 2017, UNWTO and Kazakhstan held the World Conference on Tourism and Future Energy to discuss new opportunities and innovative solutions that could help the global tourism sector to contribute to low-carbon growth. This report details the key takeaways from each discussion. The conference concluded that there is great urgency but also great opportunities for tourism to become a leading sector by reducing its CO2 emissions and become part of the decarbonized economy of the mid-21st century.
International Rural Tourism Development – An Asia-Pacific Perspective
09-07-2018
This publication released on the occasion of the International Year for Sustainable Tourism for Development 2017, focuses on community empowerment and poverty alleviation through rural tourism development. The report shines a light on rural tourism development in the Asia Pacific region with fourteen specific case studies that show how communities have adapted a sustainable approach to rural tourism that stimulates economic growth, creates employment and improves the livelihood of communities.
Maximizing the Benefits of Mega Events for Tourism Development
09-07-2018
A mega event benefits a host destination in terms of attracting visitors to the event and drawing global attention to the destination. However, in addition to such short-term benefits, it can be a catalyst for longer-term tourism development in various aspects from economic to social. This publication on Maximizing the Benefits of Mega Events for Tourism Development provides practical references on what a host destination can do to fully leverage the event opportunity for tourism development with a variety of illustrative cases. Although the report refers to insights from mega events, the practical references can be applied to any scale of events in any destination.
Managing Growth and Sustainable Tourism Governance in Asia and the Pacific
09-07-2018
This publication released on the occasion of the International Year for Sustainable Tourism for Development 2017, focuses on sustainable-tourism governance approaches that have helped to realize tourism’s potential to contribute to economic growth and improved livelihoods in the Asia and the Pacific region by providing tangible examples demonstrating that growth and sustainability are not at odds. The case studies presented in the report cover 13 countries and 17 destinations in the region and highlight issues related to growth and sustainable-tourism governance, providing approaches from both the private and public sectors in one of the most promising and successful tourism regions in the world.
New Platform Tourism Services (or the so-called Sharing Economy) – Understand, Rethink and Adapt
09-07-2018
This report aims to gain a better understanding of how new platform tourism services, or the so-called Sharing Economy, is shaping the tourism sector. It seeks to identify the specific opportunities and challenges it poses across destinations, how these are being addressed, and the way forward. Drawing on the responses of a UNWTO survey, this exploratory study offers a global overview of the current situation, impact and future importance of these services in five main areas of tourism – information, accommodation, transport, food and tourism activities.
Regional Statistics Capacity Building Programme - Second Workshop
09-07-2018
The World Tourism Organization (UNWTO) and the Ministry of National Planning, Tourism and Handicrafts of Algeria are organizing jointly the Regional Statistics Capacity Building Programme (RSCBP) in Algiers, at the kind invitation of the Government of the People's Democratic Republic of Algeria. The selected countries to participate in this programme are: Algeria, Benin, Burkina Faso, Cabo Verde, Cameroon, Central African Republic, Congo, Cote d'ivoire, Egypt, Guinea, Mali, Mauritania, Morocco, Niger, Sao Tome and Principe, Senegal, Sudan, Togo and Tunisia.
Official Celebration of World Tourism Day 2018 - Tourism and the digital transformation
06-07-2018
Digital advances are transforming how we connect and inform ourselves, transforming our behaviour, and encouraging innovation and sustainable, responsible growth strategies. We must better understand the growing economic, societal and environmental impacts of technology and innovation in tourism if our sector is to sustain continuous and inclusive growth in line with the Sustainable Development Goals of the United Nations. “Tourism and the Digital Transformation” is the theme of this year’s World Tourism Day (WTD).  
International Seminar on Women’s Empowerment in the Tourism Sector
06-07-2018
The importance of gender equality and the empowerment of women and girls has been underscored in the United Nations’ Sustainable Development Goal 5- Achieve gender equality and empower all women and girls by 2030. Gender equality implies a society in which women and men enjoy the same opportunities, outcomes, rights and obligations in all spheres of life (UNPFA, 2017). A critical aspect of promoting gender equality is the empowerment of women, with a focus on identifying and redressing power imbalances and giving women full autonomy to manage their own lives. Women’s empowerment is vital to sustainable development and the realization of the human rights for all. Moreover, evidence shows that promoting equality will speed up the progress towards the achievement of the SDGs, (UNICEF, 2011) and must be a central part of any strategy to create more sustainable and inclusive economies and societies (OECD, 2014).
International Conference on decent work and socially responsible tourism
06-07-2018
As part of the International Year of Sustainable Tourism for Development, the World Tourism Organization (WTO) and the International Labour Organization (ILO) are pleased to invite you to the International Conference on Decent Work and Socially Responsible Tourism to be held in Madrid on 20 October 2017, from 09h30 to 14h00, at the Ministry of Energy, Tourism and Digital Agenda (MINETAD), address Calle Capitán Haya, 41. The Tripartite Conference will address the intersections between tourism and employment, as well as issues of governance, corporate social responsibility, responsible production and consumption patterns, universal accessibility and equitable redistribution of benefits generated by tourism sector. The thematic orientation is being defined by the Agenda 2030 of the Sustainable Development Objectives (SDGs), in particular the SDG 8, 12 and 14, and also as a general framework the UN Global Code of Ethics for Tourism (1999), whose conversion in the International Convention has just been approved by the UNWTO General Assembly, and the ILO tripartite document Guidelines on Decent Work and Socially Responsible Tourism, agreed at the meeting of tripartite experts and constituents (Geneva, 20-24 February 2017).
8th UNWTO International Meeting on Silk Road Tourism
06-07-2018
The World Tourism Organization (UNWTO), the Ministry of Tourism of Greece and the Region of Central Macedonia have partnered together to organize the 8th UNWTO International Meeting on Silk Road Tourism in Thessaloniki, Greece on 10-12 October 2018.
Following the success of the previous two editions in Dunhuang (2013) andXi’an (2015) in China, this international Silk Road meeting will be hosted for the very first time by a European Silk Road Member State, and focus on the overarching role and relevance of the Silk Road within a globalized tourism framework. To count upon the participation of Silk Road Member States, UNWTO Affiliate Members and international partner agencies, interested stakeholders from around the globe, both public and private, are invited to attend an event that will count upon a ministerial roundtable and specialized sessions focused on assessing the role and relevance of the historic Silk Road routes within a globalized setting. Together with the Pacific Asia Travel Association (PATA), a joint session assessing the Silk Road's role in bridging Europe with Asia will take place, after which a B2B session aimed at strengthening business ties between European and Asian stakeholders will be held during the second day of the event. Primarily focused on tourism partnerships, but open to all business sectors, stakeholders interested in exploring the vast opportunities of trans-continental exchange are encouraged to make the most of this networking opportunity. Participation in the B2B session is free of cost; only registration for the event is required.
Event partners: UNWTO is pleased to partner with Aegean Airlines, the Aristotle University of Thessaloniki, the Thessaloniki Convention Bureau, the Thessaloniki Tourism Organization, and the Pacific Asia Travel Association (PATA) in organizing this event.
Global Conference on Jobs and Inclusive Growth: Partnerships for Sustainable Tourism
06-07-2018
The Conference on Jobs and Inclusive Growth: Partnerships for Sustainable Tourism organized by the World Tourism Organization (UNWTO), the Government of Jamaica, the World Bank Group and the Inter-American Development Bank aimed to set a new collaborative framework for tourism moving towards the 2030 Agenda for Sustainable Development. An official event of the International Year of Sustainable Tourism for Development 2017, the events gathered 1500 participants and over 150 speakers in Montego Bay, Jamaica, on 27-29 November 2017. The conference brought together world leaders from the tourism industry along with governments, donors, international development and finance organizations to design and coordinate an international road map and foster collaborative relationships for inclusive economic and social development via tourism. Organized by the World Tourism Organization (UNWTO), the Ministry of Tourism of Jamaica and the World Bank Group, in collaboration with Chemonics International, a leading international development firm, this conference helped identify successful models and initiatives of public-private partnerships (PPPs) that will contribute to sustainable tourism development globally. To achieve tangible results, the conference yielded practical plans to guide future development initiatives building on the United Nations 2017 International Year of Sustainable Tourism for Development, including specific development proposals and opportunities related to the achievement of Sustainable Development Goal (MDG) 17 which calls for revitalizing the global partnership for sustainable development.  
6th International Conference on Tourism Statistics: Measuring Sustainable Tourism
06-07-2018
On the occasion of the International Year of Sustainable Tourism for Development 2017, the Government of the Philippines and the World Tourism Organization (UNWTO) organized the 6th International Conference on Tourism Statistics held in Manila from 21 to 24 June 2017 with the objective of addressing the issue of the Measurement of Sustainable Tourism. Sustainable tourism is increasingly relevant in national agendas for its role in fostering economic growth, social inclusiveness and the protection of cultural and natural assets. This is now also recognized at the highest international level with the UN General Assembly having adopted several resolutions acknowledging the role of tourism in sustainable development, including the 2030 Agenda and its Sustainable Development Goals (SDGs). This calls for evidence to support policy and track progress. A core component of the conference was the presentation of the first draft of a new statistical framework for tourism —one that integrates the various dimensions of sustainable tourism (economic, environmental and social) and across relevant spatial levels (global, national and subnational). UNWTO recognizes that, apart from being a technical exercise, the development and implementation of a statistical framework for sustainable tourism is very much a strategic endeavor that will require stakeholder engagement, inter-institutional coordination and political leadership. Participants had the chance to discuss methodological advances, explore emerging issues and learned from pioneering country experiences in this area of measurement. The Manila Conference gathered for the first time Ministers, Statistical Chiefs, Policy experts and statisticians dedicated to sustainable development, environment and tourism.
2nd UNWTO/UNESCO World Conference on Tourism and Culture
06-07-2018
This Conference is a sequel to the First UNWTO/UNESCO World Conference on Tourism and Culture, held in Siem Reap, Cambodia in February 2015  and will provide the platform to reflect upon the Siem Reap Declaration that pledged to explore the synergies of the tourism and culture sectors to work in harmony for sustainable development. The United Nations has declared 2017 as the International Year of Sustainable Tourism for Development, thereby offering a unique opportunity to explore and highlight tourism’s potential to help transform the world into a place of prosperity and wellbeing for all. In this context, the second UNWTO/UNESCO World Conference on Tourism and Culture features prominently as one of the official events on the calendar of activities of the International Year of Sustainable Tourism for Development. Gathering tourism and culture stakeholders from all world regions in Muscat, Oman, the Conference will address a wide range of topics, including governance models, tourism development and protection of cultural heritage, culture and tourism in urban development and creativity, and exploring cultural landscape in tourism as a vehicle for sustainable development in destinations worldwide.
Measuring Sustainable Tourism: Report of the 6th International Conference on Tourism Statistics
06-07-2018
Over 1000 leaders and practitioners from 88 countries convened in Manila, Philippines, at the 6th International Conference on Tourism Statistics: Measuring Sustainable Tourism (21–23 June 2017). Ministers, Statistical Chiefs, policy experts, statisticians, private sector and academics dedicated to sustainable development and tourism united to lay the groundwork for an expanded statistical framework for Measuring Sustainable Tourism (MST) in its economic, social and environmental dimensions. Global leaders spoke strategically, and politically, on the need for statistics to credibly substantiate tourism in national and international agendas, and as a lever for sector viability. The outcome "Manila Call for Action on Measuring Sustainable Tourism" represents a global commitment to sustainable tourism and the need to measure it through a consistent statistical approach, recognizing that effective sustainable tourism policies require an integrated, coherent and robust information base.
Measuring Sustainable Tourism: Report of the 6th International Conference on Tourism Statistics
06-07-2018
Regional Conference on Investing in Tourism for an Inclusive Future: Challenges and Opportunities Petra, Jordan, 26–27 October 2016
06-07-2018
This report synthesizes the rich insights of the first Regional Conference on Investing in Tourism for an Inclusive Future: Challenges and Opportunities (26–27 October 2016, Petra, Jordan). Jointly organized by the World Tourism Organization (UNWTO), the European Bank for Reconstruction and Development (EBRD) and the Ministry of Tourism and Antiquities of Jordan, the event advanced understandings of how investments in the Southern and Eastern Mediterranean (SEMED) region can harness tourism’s potential to foster inclusive growth and sustainable development in the broadest sense – economically, socially, culturally and environmentally. The report highlights the Conference’s discussions on three priority areas, and the role of finance in achieving these priorities: access to training and employment opportunities; supporting local micro-, small- and medium-sized enterprises; and resource and energy efficiency. By identifying challenges, lessons learned and key recommendations, the Conference culminated in the Petra Declaration – a call to action to build a more inclusive, sustainable tourism sector.
10YFP Sustainable Tourism Programme Annual Magazine 2016/2017 – Advancing towards a Clear North
06-07-2018
The 2030 Agenda for Sustainable Development and the Sustainable Development Goals (SDGs) are guiding our common action towards a better world. The key role of sustainable tourism is explicitly mentioned in three of the 17 goals, yet the contribution of the tourism sector to the 2030 Agenda is much wider. This year of 2017, declared by the United Nations General Assembly as the International Year of Sustainable Tourism for Development, recognizes the potential for sustainable tourism to advance all 17 Goals, from gender equality to the fight against climate change or the end of poverty. With international tourist arrivals forecast to reach 1.8 billion in 2030, the greatest challenge for the tourism sector is to shape this growth so it contributes to environmental conservation, resource efficiency and cultural preservation while creating inclusive economic opportunities. In response to this challenge, the Sustainable Tourism Programme of the 10-Year Framework of Programmes on Sustainable Consumption and Production was created in 2014 to blend the expertise, technical capacity and reach of governments, NGOs, international organizations, business, academia and consumer organizations. The programme’s principal aim of accelerating the shift to sustainable consumption and production (SCP) patterns represents a new North for the tourism sector, enhancing its contribution to the SDGs on water, energy, climate change, oceans and land as well as its direct contribution to SDG 12 on sustainable consumption and production.
UNWTO/GTERC Annual Report on Asia Tourism Trends, 2017 Edition – Executive Summary
06-07-2018
The UNWTO/GTERC Annual Report on Asia Tourism Trends, 2017 Edition, the fourth annual report in the series, highlights the rapidly growing tourism sector of Asia and the Pacific . This growth has been influenced by technological developments and the digital revolution. Regional collaboration with its many challenges and opportunities is also highlighted as one of factors shaping tourism development in Asia and the Pacific.
UNWTO.Themis Foundation course on Tourism Strategy
05-07-2018
The World Tourism Organization (UNWTO), the UNWTO.Themis Foundation and the Ministry of Culture, Tourism and Artisanal Promotion of the Republic of Equatorial Guinea jointly organize a "Tourism Strategy" course in Malabo, Equatorial Guinea, from 24 to September 28, 2018. The objective of this course is to provide participants with knowledge, tools, skills and opportunities to discuss and put into practice issues relevant to the tourism strategy. The working language of the course will be Spanish and French *By invitation only  
Postgraduate Diploma in Mountain Destination Management at the University of Andorra
05-07-2018
The Postgraduate Diploma in Mountain Destination Management, offered by the University of Andorra, in collaboration with the World Tourism Organization (UNWTO), its UNWTO.Themis Foundation and Pallarsactiu, has been created to ensure excellence for professionals aiming to occupy positions in organizations and tourism companies geared towards improving the competitiveness and sustainability of mountain tourism destinations. This Postgraduate Diploma has been designed to provide students with the necessary methodological tools to confront the challenges that mountain destinations face in the XXI century and, consequently, become professionals with the capacity to analyse those challenges in a global context with special emphasis on mainstreaming sustainability in the development of their professional activity. Format: Online with two onsite sessions (March and June) Participants: Graduates and professionals from public and private tourism sectors with expertise or a direct role in strategy, management policy, planning and promotion of mountain tourism destinations. Access requirements: A degree in tourism or professional experience in the tourism sector. Duration: October - June (1 academic year = 9 months) Credits: 30 ECTS credits Structure:
  • Introduction to the Sustainable Management of Mountain Tourism Destinations
  • Mountain Tourism Destination Planning
  • Mountain Tourism Destination Marketing
  • Two mandatory on-site sessions
  • Final project
Collaborating Universities: Colorado State University (USA) & Lucerne University of Applied Sciences and Arts (Switzerland) Accreditations: Postgraduate Diploma in Mountain Destination Management by the Universitat d’Andorra Credits within Colorado State University (CSU) “Ski Area Management” Graduate Certificate Programme
UNWTO/GWU University Online Course on “Tourism as a Path to International Cooperation & Sustainable Development”
05-07-2018
This intensive course trains university graduates, industry professionals and government official in subject areas related to international cooperation and development through tourism, with the threefold objective of: (a) providing participants with the latest knowledge and tools for leveraging tourism as a tool for sustainable development; (b) foster practical application of UNWTO’s principles and guidelines for sustainable tourism; and (c) present innovative approaches that contribute to the 2017 United Nations International Year of Sustainable Tourism for Development. REGISTRATION & REQUIREMENTS Candidates wishing to apply for the University Course on “Tourism as a Path to International Cooperation & Sustainable Development” should be university graduates, industry professionals or government officials from disciplines relevant to tourism and interested in planning international cooperation and sustainable development projects related to tourism. Candidates should have an excellent command of English, as the Course will be conducted in this language. Candidates interested in taking part can read all additional information about the ONLINE part of the course by downloading the Brochure and fill out the application form and upload the supporting documents as soon as possible. Documents must be addressed to: Omar Valdez Executive Director UNWTO.Themis Foundation SELECTION Please note that applying does not mean that the candidate is automatically accepted as a participant. All candidacies will be considered and evaluated, but only short-listed candidates will be contacted. A final selection of participants will be carried out and those selected will be informed via email. We would like to thank all applicants in advance for their interest and trust. COURSE FEES The Online Course fee is $1,225 USD. Candidates interested in taking part can read all additional information about the ONLINE part of the course by downloading the Brochure and fill out the application form and upload the supporting documents as soon as possible.
UNWTO/CTO Workshop on Sustainable Tourism Destination Management & Marketing in collaboration with GSTC
05-07-2018
The World Tourism Organization (UNWTO), the UNWTO.Themis Foundation in collaboration with Global Sustainable Tourism Council (GSTC), and the Caribbean Tourism Organization (CTO) are jointly organizing a workshop in Saint Lucia on Sustainable Tourism Destination Management & Marketing, from 27 to 31 March 2017, for tourism officials and professionals from the host country as well as from the region. This workshop will examine the critical activities companies and destination communities must address to ensure they maximize the economic benefits of tourism throughout the value chain, while ensuring both the unique heritage and natural environment of the destination are preserved. The programme will also address the key trends in the marketplace to ensure participants meet the needs of ever more sophisticated consumers. The ultimate objective of this workshop is to contribute to the sustainability and competitiveness of the Caribbean tourism industry. Knowledge, skills, tools and experiences will be shared, enabling participants to apply triple-bottom-line management approaches to ensure that tourism experiences are both globally competitive and sustainable. Mr. Carlos Vogeler, Programme Director for Regional programme for America and Executive Director for Member Relations at the UNWTO stated that: “We need to keep working in making the world understand that tourism, when well-designed and well-managed, can contribute to the three dimensions of sustainable development: social, economic and environmental and consequently to the 17 Universal Sustainable Development Goals”.
English 2014 University Course Tourism and International Cooperation for Development
05-07-2018
This intensive course trains university graduates and professionals in subject areas related to international cooperation and development through tourism. Participants are given an opportunity to achieve specialization in this area of work in order to take advantage of international development opportunities including the UNWTO.Volunteer Corps which supports UNWTO international technical assistance projects and those of other agencies of the UN System. The objectives are as follows: - To provide participants with basic knowledge and tools to take part in international cooperation projects or development programmes through tourism. - To disseminate UNWTO's principles and guidelines, especially tourism's role as an instrument of development and poverty alleviation; - To disseminate the ideals of service and solidarity rooted in the essence of volunteerism; - To foster opportunities for networking and community building between course participants, industry professionals and key tourism stakeholders COURSE STRUCTURE Part 1: On-line From August 18 to September 26, 2014 Estimated hours: 90-100 hours Part 2: On-site George Washington University (GW), Washington DC, USA From October 4 to 16, 2014 Hours of instruction and field studies: 100 hours The on-site component of the course follows a practical methodology based on specific knowledge on issues relevant to tourism and international cooperation for development, so that the participant acquires hands-on tools used in tourism related International Development projects. The on-site course includes the development of a concept design for a sustainable tourism project as well as a rapid-destination assessment fieldwork in the DC Metropolitan area. Case studies and best practices will be presented by GW professors, tourism experts from international cooperation or development agencies, and UNWTO/Themis officers. Also, a briefing will be provided on PM4SD-a new methodology and qualification developed in Europe for designing and managing successful tourism projects. A detailed agenda and outline of the course content will be provided before the GW on-site component begins. Participant Profile University graduates, young professionals and early retirees from disciplines relevant to development cooperation, over 21 years of age, demonstrating interest in participating in projects of international cooperation for development related to tourism. A basic introduction to tourism module will be provided for participants with no academic or experiential background in tourism. ADMISSION PROCEDURE The official on-line application form of the University Course on Tourism and International Cooperation for Development must be submitted and the required documentation must be sent in PDF or JPG format to cigw@unwtothemis.org, with subject: "CoopInt14GWU-Surname", before 31 July 2014. Documentation required: - Copy of your highest academic degree. - Professional resume. - Photograph. - English certificate for non-native speakers only (TOEFL and IELTS are preferred). - One letter of recommendation (Professional or Academic). - Letter of motivation stating why you want to participate in this course. - Copy of your passport (biographical page). *Visa formalities are the sole responsibility of the participant. COST OF THE COURSE The total cost of the course is US$2,900. This fee will cover costs for the on line and on site portions of the course, and the provision of course materials, lunch and refreshment breaks during the course. Costs of travel to and from Washington, DC, additional meals and accommodations are not included. GW will provide information to assist participants in finding appropriate accommodations as needed. Payment Deadline: Tuition fees, for all admitted participants, must be paid before 31 July 2014 directly to the Themis Foundation located in the Principality of Andorra. The admission of the participant will be formalized with the payment.
UNWTO Course in Paraguay on “Tourist Routes for Community Development”
05-07-2018
A group of forty qualified tourism officials, professionals and university professors of tourism of UNWTO Member States from both the host country and representatives of Argentina, Brazil, Bolivia, Chile, Costa Rica, Ecuador, Honduras, Panama, Peru and Puerto Rico, will meet in Asunción on the occasion of this course that aims to provide participants with the knowledge, tools and opportunities to reflect, discuss and implement the relevant issues addressed in the development of tourist routes with integration of communities; the creation and design of a tourist route, its development and implementation, its management and monitoring and its promotion and commercialization. This course, like all the initiatives of the UNWTO.Capacity program, has a theoretical-practical approach and is structured in modules and by processes and the contents are based on concrete facts and are presented through presentations, the analysis of real cases, debates, works in group and practical activities, in order to share with the assistants as much theoretical knowledge as tools and capacities that allow them to make a practical application in their own destinies. This methodology contributes to the achievement of a highly interactive learning experience and, therefore, indisputably more enriching and productive. As a finishing touch, SENATUR kindly invites the attendees of the course to participate in the inauguration of the 14th edition of the International Tourism Fair of Paraguay (FITPAR), on 13 October, a space where products, services and tourist destinations of the region are presented to the professional market and the general public. "Every time we travel, we use a whole chain of services provided by different actors, whether transportation, gastronomy or the purchase of products in a local market. This is what we know as a multiplier effect of tourism in the economy, a whole made up of various suppliers that constitute a long chain of value to create employment, empower local communities and contribute to improving the living conditions of local people, opening up new opportunities for a better future, "said Carlos Vogeler, Executive Director of UNWTO. He adds that "tourism can only thrive if it integrates the local population by encouraging social values ​​such as participation, education and improvement of local governance. At the same time, there can be no true development of tourism if that development works in any way to the detriment of the values ​​and culture of the receiving communities or if the socio-economic benefits it generates do not come directly to the communities. "
Anáhuac-UNWTO Master Degree on Tourism Destination Management
05-07-2018
OMT-Anahuac Master's Degree in "Management of Tourist Destinations" The Anáhuac México Norte University (Mexico), in collaboration with the World Tourism Organization (UNWTO), offers the OMT-Anahuac Master's Degree in "Management of Tourist Destinations" with the purpose of training professionals in the sector to train professionals with high technical specialization. , with a broad and comprehensive vision of the most important issues of tourism development in general and of destination management in particular, with emphasis on strategic thinking, competitiveness and innovation on the one hand, as well as on ethics and responsibility social on the other. Important information - Course conducted in Spanish - Online, with only one face-to-face week per year - Participant profile: professionals from the public and private tourism sector - Participants must have an official certificate of undergraduate studies completed in ourism or other related disciplines that have work experience in any of the fields of tourism development. - Duration of the course: a year and half and starts every year in July Structure - 15 online subjects (one subject is taught per month) - 1 semi-face-to-face subject - 4 face-to-face courses (the first week of the first and fifth trimesters are taught and are taught by international professors of the UNWTO) Authors and teachers Outstanding international experts, representatives of the public, private and academic sectors, which guarantees a broad, multisectorial approach applicable to all tourist destinations in the world. Information at: http://ww2.anahuac.mx/turismo/plan-de-estudios
World Conference on Tourism and Future Energy – Unlocking Low-carbon Growth Opportunities
05-07-2018
3rd International Congress on Ethics and Tourism – Enhancing the Sector’s Sustainability through Shared Responsibilities
05-07-2018
The 3rd International Congress on Ethics and Tourism, held in Krakow, Poland in April 2017 under the theme ‘Enhancing the Sector’s Sustainability through Shared Responsibilities’, tackled issues of governance and corporate social responsibility (CSR), responsible consumption patterns and universal accessibility, as well as effective management models for natural and cultural resources. This report details the key takeaways from each discussion and the conclusions of the congress. Amongst these, it was recommended that governments should create an enabling environment for multi-stakeholder cooperation towards ethical tourism, aimed at advancing resource efficiency and shared value and accountability.
1st UNWTO Tourism Startup Competition
05-07-2018
World Tourism Organization and Globalia announce the first and largest worldwide competition for tourism startups
  • This pioneering initiative for the tourism sector reaches out to 164 countries to find startups aiming to transform tourism.
  • Whether tech-based or non-technological, early-stage or more mature, any startup with innovative ideas capable of revolutionizing the way we travel and enjoy tourism is welcome to participate.
The tourism sector took a giant step into the future. The World Tourism Organization (UNWTO), in partnership with Globalia, the leading tourism group in Spain and Latin America, announced the launch of the 1st UNWTO Tourism Startup Competition. It is the world’s first and largest initiative devoted to identifying new companies that will lead the transformation of the tourism sector. In order to find the best projects, the call for competitors will be launched in 164 countries.
The objective of the programme is to select the best solutions and the most disruptive projects. The search will focus on finding pioneering proposals for implementation of emerging and disruptive technologies, as well as on startups based on new business models, such as the circular economy. In this regard, one of the pillars of this competition is to give visibility to projects that are committed to enhancing sustainability in tourism. The startup search process is as ambitious as it is complex: identifying the best projects in all corners of the planet. For this, UNWTO and Globalia have enlisted the innovation consultancy firm Barrabés.biz, which boasts more than 20 years’ experience in the creation, connection and activation of entrepreneurship and innovation ecosystems. To broaden the scope of the competition and to facilitate the registration of interested startups, the programme will be implemented through the digital platform YouNoodle, a leading Silicon Valley company in the startup evaluation space at the global level. “Innovation and tourism investment are not ends in themselves; they are means to develop better tourism products, to improve the governance of tourism and to make the most of the proven sustainability of tourism, by creating jobs and generating opportunities," said UNWTO Secretary-General Zurab Pololikashvili. For his part, Globalia CEO Javier Hidalgo confirmed his company’s support for this new initiative emphasizing that “as a global tourism group, we want to offer the winners the opportunity to work with us and transform the sector together”. Who can participate? To participate in this global competition, startups must present business models that are related to at least one of four main areas:
  • The future of travel
  • The tourism experience
  • Environmental impact
  • Community development
Those interested in participating can find more information and submit their applications through the programme's website at www.tourismstartups.org. Applications are open from 26 June to 3 September 2018. The projects will be evaluated according to five criteria: uniqueness and viability of the solution, potential impact, business model, scalability and team profile. A jury will evaluate the entries and select the best projects as semi-finalists to be announced in September 2018. The winners of this competition will have the opportunity to be part of the leading companies in the tourism sector. About UNWTO                                                                                                            The World Tourism Organization (UNWTO), a United Nations specialized agency, is the leading international organization with the decisive and central role in promoting the development of responsible, sustainable and universally accessible tourism. It serves as a global forum for tourism policy issues and a practical source of tourism know-how. About Globalia Globalia is the number one tourism group in Ibero-America, with a turnover of over 3.57 billion euros in 2016. With a presence in more than 20 countries and 15,000 employees, Globalia Holding provides services to all sectors of the world of tourism. It comprises a number of independent companies that are leaders in their markets, including Air Europa (airline), Halcón Viajes (travel agencies), Travelplan (tour operator), Be Live (hotel chain) and Groundforce (airport handling).
First Professional Experience Project
05-07-2018
The original initiative has grown in approach, focus and scope, setting a challenge to improve the employability of 35 young people at risk of social exclusion. JP Morgan also joined the project as a sponsor and the Accenture foundation provided technological support and language skills. We believe that the initiative deserves recognition. Thanks to the efforts of all of our partners, we are promoting an innovative social-work model that helps youngsters get their first job opportunity in a professional environment, providing them with experience, personal development, maturity and the skills to help them in their search for employment. The project is part of the Meliá Hotels International CSR strategy and is a social initiative for the development of employability whose main mission is to improve the conditions of young people at risk of exclusion, by increasing the quality and stability of employment, promoting equal opportunities and enhancing self-awareness and self-improvement in a real-life environment. Meliá is listening to the new generations that require a more responsible attitude from leading companies.
World´s First 100% Electric Tour Bus
05-07-2018
When the company Switchbus GmbH was set up in 2013, there were no electric busses with a long-range available for tourism, that were suitable for mountain excursions. As a result, the company invested significant private effort and financial resources to convert a regular small 16-seater IVECO Daily bus to be 100% electric. The project was successful and since the summer of 2014, “Switzerland Explorer Tours” offer a variety of day and multi-day tours based on sustainable tourism principles. The bus called “Switchbus” has a range of 200-300 km depending where it travels. It is also supplied with renewable energy by the local Lucerne utility company “Energie Wasser Luzern”, making all tours zero-emissions (and so no emission compensation required). The successful innovation of Switzerland Explorer Tours is related to two public-private stakeholder collaborative initiatives, both initiated and coordinated by the company. These included the: a) Development of a 100% electric tour bus, and b) Design of sustainable tour experiences.
Bali Beach Clean-up
05-07-2018
The ocean sustains us with the basic elements of life -it produces half of the oxygen in the air we breathe, and it is an essential part of the water cycle, helping to provide the water we drink. However, we face difficult challenges when it comes to preserving clean oceans, but one problem is simple to understand: rubbish. Rubbish is one of the most widespread pollution problems facing our oceans and waterways. We all know waste in the water compromises the health and livelihoods of humans and wildlife, and threaten the tourism industry that depends on it. Unfortunately, even in world famous beaches, such as those in Bali, we have all noticed the “tsunami of trash” on the beachfront these past few years during the wet season. During this time, which usually occurs between October and April, tons of rubbish will pile high after having been washed out by the monsoon rain and brought back by onshore winds, leaving the island in a horrendous condition. That’s why since 2012, Garuda Indonesia joined forces with Coca Cola, Amatil Indonesia (CCAI) and Quiksilver Indonesia (QS) through Bali Beach CleanUp program – a bold action founded by CCAI and QSin2008 – that aims to minimize the impact of waste on the beautiful beaches of Bali, strengthen the tourism industry which will help improve the welfare of the local people, and support Bali’s government’s program.
Treetop Walking Path
05-07-2018
The Treetop Walking Path was opened in Anykščiai Regional Park in this summer. It became a sensation. This Path is the first among Baltic and Eastern Europe lands. The annual number of visitors in small Lithuania’s town Anykščiai, which belongs to Anykščiai Regional Park, is about 9,000. After the Path’s opening (in less than 3 months) around 150,000 visitors visited the Treetop Walking Path! Abundant number of visitors from various countries proves that it has been a successful project and a great move in strategy of Anykščiai educational tourism development. The success is due to: - An innovation in Baltic States and Eastern Europe. - An extremely carefully and thoughtfully chosen place. The Path is located in relatively small but extraordinaire forest. It is widely known because of the poem “The Forest of Anykščiai” written by famous Lithuanian writer Antanas Baranauskas. The poem reveals (some quotes are in The Path’s information stands) particularly close relationship between man and nature. Moreover, this place is an intersection of hiking, cycling, water and motor tourism routes. In addition, Anykščiai forest with a lot of natural and cultural heritages is preserved in the Anykščiai forest’s landscape reserve. - The possibility to combine different types of tourism and recreation: active, educational, health and cultural tourism. The visitors can order the educational program and learn interesting facts about the forest’s biodiversity. - An original architectural solution: the folk band’s motifs from Lithuanian ethno-cultural region called the Highland. - Special attention for people with disabilities. The Path is the only place in Lithuania where people with disabilities can be taken this high.
Responsible Tourism and Crime Free in Medellín
05-07-2018
The Office of the Under Secretary of Tourism of the Mayor's Office of Medellín has been working tirelessly since 2012 to fight against the commercial sexual exploitation of children (CSEC) associated with travel and tourism by promoting and implementing actions among entrepreneurs in the tourism sector and among the city's public and private agencies in order to work together towards responsible tourism. As a result of the executed activities, an average of 12,000 people have been reached by the CSEC program, and 41 public and private agencies have signed agreements to continue working to prevent sexual offenses. The United Nations Office on Drugs and Crime (UNODC) works with governments and the civil population to prevent drugs and crime from threatening the citizens' safety, peace and development opportunities. Its work mandate in Colombia is directly related to promoting the update of the best international practices through contributions related to the generation of knowledge about the nature, scope and trends of the drug and crime problem, the support of the implementation of international conventions on the matter, the orientation and accompaniment for the development and implementation of national policies and strategies to fight drugs and crime, and the development of national abilities to address and prevent the production, traffic and abuse of drugs and other manifestations of organized crime. As a concrete result of the identification of sexual exploitation activities in the city, and with the previous knowledge of the administration, the UNODC signed an agreement with the Office of the Under Secretary of Tourism of the Mayor's Office of Medellín, whose aim is to train local authorities and tourism services providers of the City of Medellín to identify the risk of behaviors related to human trafficking and the sexual exploitation of children and adolescents associated with travel and tourism.
Green Certifications Programme
04-07-2018
The initiative hereby presented by the Puerto Rico Tourism Company (PRTC) is the Green Certifications Program. The PRTC encourages the development of new modalities such as ecotourism, agrotourism, cultural, religious, and medical and wellness, among other niche markets. For this development to be ongoing, it should be framed under the elements of sustainability. In accordance with Puerto Rico Law 254 of November 2006, known as the “Public Policy Act for the Sustainable Development of Tourism in Puerto Rico”, the Sustainable Tourism Division was created. The Division focuses on the planning and implementation of several projects and programs, such as the Green Certifications Program, which comprises the Sustainable Tourism Facilities Program, the Ecotourism Program, the Agrotourism Program, and the Community Based Sustainable Tourism Program. The PRTC would like to highlight that Puerto Rico is one of the few islands in the Caribbean, with its own certification programs. These voluntary, government operated programs represent no cost for hotels, haciendas, farms, and tour operators endorsed by the PRTC. The auditing process is undertaken annually with a recertification process every two years. Our criteria certification includes, but is not limited to, energy efficiency, water saving, appropriate disposal of waste products, indoor air quality, landscaping practices, recycling program, establishment of an environmental policy, including service providers, as well as a green team, involvement and benefit of the local community, education and outreach, a green fleet of vehicles, reduction of toxic and hazardous substances in the whole property.
East Africa Tourism Platform 
04-07-2018
The East Africa Tourism Platform (EATP) is the private sector body for tourism in East Africa, working towards promoting the interest and participation of the private sector in the East African Community (EAC) integration process. EATP is the first regional tourism apex body put into place, able to lobby at the EAC level and at the level of national governments. The vision of creating and promote a vibrant and diverse single tourism destination is the driving force. EATP promotes intra and inter-regional tourism though advocacy, marketing, skills development, research and information sharing. The main strategic objectives of EATP are to: - Intermediate and reduce obstacles to intra and inter-regional tourism - Promote an intra and inter-regional tourism marketing approach - Facilitate continuous skills development in the tourism sector - Promote harmonized standards and codes of conduct of tourism facilities and services - Facilitate access to finance and risk management services - Share information and provide networking opportunities Providing positive and results oriented policy advocacy is the core objective of the platform. EATP enhances East African’s tourism competitiveness through effective dialogue for policy reforms and regulations, improved tourism services export capabilities and strengthening tourism private sector’s capacity and sustainability. Since its launch EATP can be credited for advocating for the single tourist visa, use of national IDs as travel documents for citizens between Kenya, Rwanda and Uganda, free movement of tourism services, partial liberalization of EAC air space and joint marketing initiatives which is mainly under the East Africa Northern Corridor. These initiatives have already started having positive effects on regional travel. Other initiatives such joint marketing initiatives, technical support for national associations or harmonization of standards and codes of conduct of tourism facilities and services are ongoing and will enhance the regional destination competitiveness.
Re-inventing the Government in Tourism
03-07-2018
Before 2012, the regency’s name, Banyuwangi, was barely heard especially among foreign visitors. Despite its strategic position, next to the mecca of Indonesian tourism of Bali Island, and its wonderful natural assets from white sandy beaches to volcanoes, culinary products to cultural performance and sacred rituals, Banyuwangi remained a sleepy neglected small town. Within three years, the regency on the eastern tip of Java Island has won about 70 awards, with six of them on tourism sector, thanks to the radical transformation of the local government. Defying the usual negative perceived stereotypes of the local government officials, the local government has made a strategic move of reinventing the government. The decision includes, among others, blending its traditional functions to serve in areas of education, health, and social and to take care of the infrastructures, with a more goal oriented and powerful-branding-machine team and speeding up the decision making process and mutual inter-dependency among government officials. Armed with a simple communication technology such as Whatsapp and Blackberry Messenger, the usual three to four days of exchanging papers for administration has been cut into minutes of useful decision making process. This paper provides four key strategies made by the local government of Banyuwangi, the extent to which re-inventing the local government with ICT in a developing country can provide opportunities in establishing its tourism industry.
ILUNION Hotels
03-07-2018
The pioneering policies of ILUNION Hotels in the area of universal accessibility carry an enormous potential to change attitudes, break down social barriers and make the accommodation sector more inclusive. ILUNION Hotels has developed a specific business model of universal accessibility that comprises not only customers with disabilities and specific access requirements, but also its employees and suppliers. All the hotels of the group have obtained the Universal Accessibility Certificate from Bureau Veritas (UNE 170001-2), which guarantees that the hotels provide environments, rooms, and technical aids which ensure universal accessibility for all. ILUNION’s workforce of 568 people includes 18,31% of employees with some form of disability, but if we consider both direct and indirect employees, the percentage reaches 40%. Furthermore, specific training plans in accessibility awareness guarantee a standard of excellence in the interaction between employees and customers. As the constant improvement in the area of accessibility is key part of the company’s mission, specific plans are established every year to upgrade and improve the accessibility of the group’s infrastructure and services. For these reasons, ILUNION Hotels’ innovative approach to accessibility represents a virtuous, innovative and replicable best practice of corporate social responsibility. For more information, please visit the website.
Encyclopedia of tourism, Ulysses Foundation, Spain
03-07-2018
The Encyclopedia of Tourism is a directory which gathers comprehensive and up-to-date tourism knowledge, offering access to over 700 publications. It is available in hardcopy, eBook and online. The project also fosters a knowledge community where experts are invited to share their expertise and the community, together with editors, can revise publications.
Tourism 4.0, Turismo de Portugal IP, Portugal
03-07-2018
Tourism 4.0 is an initiative developed by Turismo de Portugal that aims at promoting entrepreneurship, support travel and tourism startups as well as foster innovation in tourism in the country. Under this initiative, Turismo de Portugal acts as an advisory body and coordinator by promoting the establishment of alliances and partnerships between the different agents, facilitating the access to funding and offering training and strategic advices to SMEs´. As a result, several initiatives have been launched since the creation of the programme, contributing to the fostering of an active entrepreneurial environment in Portugal.
Carmacal carbon calculator for travel packages, Dutch Association of Travel Agents and Tour Operators (ANVR), The Netherlands
03-07-2018
Carmacal is an innovative tool developed to measure the carbon footprint of tourism activities through the analysis of the involved modes of transport, accommodations and other activities. This user friendly and web-based carbon calculator provides a useful solution for all tour operator, travel agency or destination interested in reducing their carbon emissions and benefiting from both the economic and environmental benefits linked to it.
A Sustainable Tourism Supply Chain - FundaciónTropicalia, Dominican Republic
03-07-2018
The project “Inclusion of Micro-and Small Enterprises in the Sustainable Tourism Supply Chain” was developed in 2013, providing a solution to the non-existent tourism structure faced by the town of Miches, Dominican Republic.  The new business model enhances regional market access to local farmers and microenterprises by including them in the sustainable tourism value chain designed to supply Tropicalia, a sustainable luxury development of Cisneros Real Estate. FundaciónTropicalia further develops the supply chain by promoting trade among farmers, assisting them in the access to funding and offering technical assistance and training. The programme is supported by the Inter-American Development Bank’s Multilateral Investment Fund (IDB/MIF).
Culture heritage: Tools for sustainability of a World Heritage Site, Petra National Trust, Jordan
03-07-2018
Petra National Trust’s Education Outreach and Awareness (EOA) program is a unique and innovative educational program launched to promote the preservation and sustainability of Petra Archaeological Park (PAP).PNT works with local communities to raise awareness among children and youth about the cultural and natural values of Petra by underscoring the links between good practices in cultural heritage management, sustainable tourism development, and long-term economic gains.
Govardhan Eco Village - Eco Tourism as a Catalyst for Rural Development, Govardhan Eco Village, India
03-07-2018
Govardhan Eco Village (GEV) is a community located in Maharashtra, India, that has developed an innovative tourism model combining both tourism and the promotion of sustainable development. The community offers the travelers the possibility of receiving training in various areas including rural development, environment conservation and organic agriculture. Furthermore, through the training institutes developed by GEV, best practices learnt from their experience in organic agriculture are shared with surrounding local community.  
Ecobnb: The community of sustainable tourism, Ecobnb, Italy
03-07-2018
Ecobnb is an innovative start-up offering a network of eco-sustainable accommodations, recognized today as an important Italian Community of Sustainable Tourism and a growing community in Europe. Through the establishment of sustainability requirements for all selected accommodations, Ecobnb has managed to offer an alternative tourism experience to travelers, while bringing together a community of responsible tourists that contributes to the preservation of the environment and the promotion of sustainable tourism.
Adding Color to lives, Carlson Rezidor Hotel Group, Belgium
03-07-2018
“Adding Color to Lives” is a global social action art project launched in 2015 by the midscale hotel brand, Park Inn by Radisson. This innovative project brings together youth in difficult life situations allowing them to express themselves through art and have a lasting impact on their communities while embracing their cultural heritage.
Innovative use of e-tourism - Egypt´s strategy 2020, Advisory Council of the Tourism Ministry, Egypt
03-07-2018
Egypt´s E-Tourism strategy was launched to help rebuild the country´s image and recover from the significant decline in tourism since 2011. The new promotional strategy was built around the development of a digital campaign and the implementation of e-marketing tools in the tourism sector. The success of this innovative and fully inclusive strategy lies in the use of a 360 degree feedback mechanism between travelers and tourism agents and the development of capacity building programmes to all tourism stakeholders in virtual marketing.
Invat.Tur, Valencia Region Tourism Board, Spain
03-07-2018
Invat.Tur is the branch of Valencia Region Tourism Board specialized in the generation and transfer of tourism knowledge through the development of R+D+i projects and adaptation to new trends in tourism. Bringing together all tourism stakeholders, it serves as an efficient platform that contributes to improving the competitiveness of the region while also enhancing collaboration and advancing knowledge in tourism.
Social progress index in tourism destinations in Costa Rica
03-07-2018
The Social Progress Index (SPI) is a tool developed to measure the well-being of individuals living in tourism destinations. Incorporating the use of a new methodology and multidimensional indicators, this instrument successfully assesses the sustainability of tourism destinations, paving the way for benchmarking between territories. Most importantly, it serves as a guide for the development of new tourism policies and the launch of public-private collaborations that have a positive impact on local communities and foster the role of tourism as a catalyst for sustainable development.
Strategies for development of sustainable tourism in Guanajuato, Guanajuato Ministry of Tourism, Mexico
03-07-2018
Recognizing the important potential of tourism as a catalyst for development, the Government of the State of Guanajuato in Mexico took a step ahead in setting tourism as a priority in the agenda through the implementation of the 2013-2018 Guanajuato State Tourism Plan (GSTP). The complex structure of the State Tourism Program is structured around five sectorial objectives and more than 90 actions and 8 goals distributed in all 7 regions of the State of Guanajuato, all aligned to reinforce the competitive advantage of the region and position the destination as one of the top Mexican tourism destinations.
Eurpoamundo Vacaciones
03-07-2018
Europa Mundo Vacaciones, a Spanish Tour Operator, has created in 2011 a Foundation which has achieved remarkable results in the implementation of the UNWTO Global Code of Ethics for Tourism in its worldwide activities, particularly in its contribution in the area of community wellbeing and sustainable development of tourism. In six years of activity, the Foundation has invested a total of EUR 1.5 million to support 104 projects in 27 countries in the areas of education, health, creation of companies and infrastructures, directly benefitting 186.849 individuals. Recent examples of community development projects include those creating and consolidating self-sustaining health systems in the most populated and unprotected areas in countries, such as in remote provinces of Bolivia, Colombia, Morocco and Nepal, and consisted in the provision of basic health education and training to the local communities by qualified medical volunteers. Other outstanding projects supported by the Foundation were focused on the promotion of a sustainable development of tourism in disadvantaged areas, as the one carried out in Nicaragua, where the creation of jobs for the local communities was facilitated by a local foundation through the development of a sustainable tourist route in rural areas. A similar project in Lebanon was specifically addressed to the socio-economic inclusion of local and refugee women in isolated provinces. The Foundation also strongly collaborates with the Corporate Social Responsibility (CSR) department of its company Europa Mundo Vacaciones in organizing social and environmental awareness campaigns and volunteering programs involving its employees, providers and clients. For more information, please visit the Europa Mundo Foundation Website.
eVisitor - Croatian national tourist information system, Croatian National Tourism Board, Croatia
03-07-2018
eVisitor is a unique online information system that provides insight into tourist traffic and accommodation capacities (commercial and non-commercial) in Croatia. It generates statistical reports and marketing indicators in real time (i.e length of stay, location, gender, age, country of residence, type of facility, destination, etc), which enables more efficient monitoring of tourist traffic and revenues, allowing better control over the collection of accommodation fees creating a synergistic effect of all Croatian tourism stakeholders and contributes to ensuring their competitiveness.
EarthCheck Building Planning and Design Standard (BPDS), EarthCheck, Australia
03-07-2018
BPDS set out a holistic sustainability framework that enables undertaking an integrated assessment of the expected environmental, social, cultural and economic performance of a project. Projects that adopt the BPDS can quantifiably demonstrated significant operational cost reductions, regenerative environmental outcomes and positive social and cultural values. The benchmarking and certification software at the core of this initiative is leading the way in the sustainability movement within the tourism sector.
Smart Tourism System (STS), SEGITTUR, Spain
03-07-2018
Smart Tourism System (STS) is a crucial element in the Smart Destinations project as it allows different data sources to be analyzed, selected according to the destination’s needs, and for information to be gathered, processed, and analyzed, transforming it into knowledge. The STS offers the necessary information for the decision-making process of companies and administrators at the destination.
IT.A.CÀ – Migrants and Travelers, Festival of Responsible Tourism
03-07-2018
IT.A.CÀ is the first festival in Italy dedicated to responsible tourism involving about 250 organizations working in the fields of responsible tourism. The festival is composed of more than 300 free events such as guided tours and itineraries, workshops, meetings and seminars, 0 km lunches, expositions, and concerts.
Educating and empowering local communities for sustainable tourism futures, The Sumba Hospitality Foundation, Indonesia
03-07-2018
The Sumba Hospitality Foundation is initiating a sustainable tourism development plan for Sumba through the concept of full boarding permaculture school and green hotel for underprivileged Sumbanese youth providing vocational education, focusing on practical and soft skills, nurturing environmental awareness and cultural identity and empowering local communities to promote responsible tourism.  
Strengthening Community Tourism in the Sierra Gorda, Grupo Ecologico Sierra Gorda, Mexico
03-07-2018
Grupo Ecológico Sierra Gorda (GESG) was founded in 1987 by Martha Ruiz Corzo and her family with local citizens to save the forests they call home.  97% of approximately one million acres in the Sierra Gorda Biosphere Reserve is the private property of 100,000 inhabitants living in 638 rural poverty communities. GESG´s on-going programs include environmental education, skills for a conservation oriented economy, forest and soil regeneration, payment for environmental services, and community owned and operated tourism. Widespread civil participation and inter-institutional partnerships are key to the success of 75 micro and mini enterprises participating throughout the Sierra Gorda Biosphere Reserve, owned and operated by mostly rural women.  The unique brand of genuine rural tourism experiences are reflected in the social integration and on-going nature conservation activities. The official operator is Sierra Gorda Ecotours since 2004.
Connecting community, local friends, and visitors to a unique experience and happiness, Triponyu.com, Indonesia
03-07-2018
Triponyu.com is a booking application that offers unique tours of the local communities in the Solo and Central Java area. These offers are not only unique but also contribute to job creation, preserve the community’s heritage, environmental landscape, and the sense of well-being that is felt by locals. The tours are designed and conducted by the locals who are now become active players through this scheme as they receive 93% of revenues that derived from this initiative.
Great Plains Conservation: Conserving and Expanding Natural Habitats, Great Plains Conservation and the Great Plains Conservation Foundation, Botswana and Kenya
03-07-2018
Great Plains Conservation owns and operates nine luxurious, sustainable safari camps and products across Botswana, Kenya and soon Zimbabwe, conserving nearly one million acres of land outside of national parks and employing almost 600 people. All profits are invested back into supporting the conservation of the wildlife through the implementation of direct conservation actions and the engagement of local community.
Three-Pillar Innovation Initiative, Balesin Island Club, Philippines
03-07-2018
Launched in 2012, the Balesin Island Club was designed to function in perfect harmony with nature, as demonstrated by its strategy which was intentionally developed around the three pillars:  the use of technologies to achieve sustainable practices, a sustainable consumption of resources and the local community empowerment. The integrated eco-friendly planning, along with the various campaigns and actions led by the hotel represent a successful example of an entity committed to promoting sustainable tourism.
Community and Resilience: two villages tackle depopulation, Valle dei Cavalieri, Italy
03-07-2018
Cavalieri community-based cooperative was created to counter the depopulation of the village of Succiso in Italy, whose population passed from over 1,000 inhabitants in the 1950s to 64 inhabitants some years ago. Thanks to the strong involvement of the community, innovative and authentic tourism attractions were developed resulting in the development of the tourism activity and the enhancement of the unique cultural identity of the village.
​​Conservation and Livelihoods: Community managed Ecotourism at Mangalajodi, Mangalajodi Ecotourism trust, India
03-07-2018
Mangalajodi, a picturesque village located in northeast India at the borders of a vast wetland, is home to over 200 of birds´ species. Once associated with poaching of birds, the villagers stand today as true defenders of wildlife thanks to a coordinated effort in implementing a solid awareness campaign on the importance of preserving natural species and the benefits associated with wildlife tourism.
Longmen Grottoes “Internet + Longmen” action plan
03-07-2018
The “Internet + Longmen” action plan was launched three years ago to further enhance the beauty of UNESCO World Heritage Grottoes of Longmen, one of the finest examples of Chinese Buddhist art. The sophisticated incorporation of technological elements such as intelligent application center contributed to the creation of a more pleasant experience for the visitor and raise awareness on the necessity to preserve the richness of the cultural site. The Longmen Grottoes site is the first “Internet + Smart scenic area” in China and is in line with the smart tourism development plan developed by the China National Tourism Administration.
MiBarrio - Mercado de Hacienda Applied Research Project, Ente de Turismo del Ministerio de Modernización, Innovación y Tecnología del Ciudad Autónoma de Buenos Aires, Argentina
03-07-2018
The MiBarrio initiative represents an excellent example of urban planning strategy aimed at improving the livelihood of the communities through tourism development. The extensive screening of the different neighborhoods allowed the city of Buenos Aires to identify less touristic urban areas and develop, in collaboration with the local inhabitants, new tourism products to specifically tackle the economic and social issues faced by the inhabitants. The resulting tourism experiences contribute to give a voice to the communities enhancing their unique identity while fostering social inclusion, entrepreneurship as well as the economic development of the area.
Art and tourism painting a new future for women
02-07-2018
I am Swarna Chitrakar, and this is my story…. I belong to the village of Naya that is around 160 kms away from the city of Kolkata, in India. Our village has found a place on the cultural map of India because of its thriving tradition of Pata-chitra, or traditional scroll painting. I went through the hardships of daily life like any other woman of my community. But I wanted to break free from social shackles and taboos, especially those that prevented painting and singing by women. I settled down at Naya with my husband and daughters and started painting Pata-chitra, encouraged by my father Amar Chitrakar and my uncle Dukhushyam Chitrakar. Traditionally this art form was practiced by the menfolk. Men primarily painted and sang while the women helped in making colors from minerals, fruits, flowers, seeds and leaves. Women were not supposed to paint the pata themselves. All this has changed now. Naya was once a poor village, but today it is an active settlement of around 60 families of Patua – the community of scroll painters, many of whom are women. The community is called Patua and all of them have their last name as Chitrakar, meaning painter. I belong to this community of painters. Naya is now a flourishing hub of Patachitra painting and a year round cultural and tourist destination. At one point of time, this art form was dying as electronic media made inroads into the village community. It was tough to sell the paintings and our survival was difficult. A social enterprise www.banglanatak.com started working in our village to revive the tradition with support of the Eastern Zonal Cultural Centre in 2005. There were only around 20 painters and hardly anyone knew the songs. Veteran painters like Dukhushyam, Shyamsundar, Rani Chitrakar trained the young people on painting. Dukhushyam taught singing. Audiovisual CDs were published on our painting tradition. The lost art of the use of natural colour was revived. In 2010, www.banglanatak.com organized POT Maya a three day fair in our village. They also set up a resource centre. The resource centre provided us much needed space to practice and showcase our art tradition. The fair and the resource centre created a new tourism culture. Tourists and visitors began to pour in with great interest and I could now have a direct communication and interaction with the collectors. POT Maya held in the second weekend of November celebrated its fourth edition in 2014. Our art has found appreciation among the local people as well as across the country and the globe. More and more artists and mainly women are now involved in Patachitra and there are more than 300 painters in our village. It has opened up a new world of freedom for womenfolk particularly. The women who had restricted mobility, are enjoying a new freedom and are travelling across the country. Patuas have now travelled to countries like France, Germany, the UK, Italy, China, The US, Australia and Japan. Today Patachitra has become a vibrant folk media telling stories not only from epics and mythology but also on new contemporary subjects. We paint on themes like climate change, violence against women, human trafficking or events like 9/11 and tsunami. Collectors and buyers travel all the way to our village to see and buy our paintings. My village Naya has now become a most important tourist destination. The Department of Micro, Small, Medium Enterprise and Textiles is now supporting development of comprehensive infrastructure as our village has emerged as a successful Rural Craft Hub. Today, I feel so happy to see children in the village taking up brush and color on weekend mornings anticipating visitors. I feel proud and happy that I am a part of this renewed culture.
A home for tourists
02-07-2018
My name is Virginia ‘Virgie’ Deocareza Negrite, and this is my story… I am thirty-two years old, and a mother of two. I have always had my feet rooted in nature’s ground. I grew up in Brgy. San Roque, Bulusan, Sorsogon situated at the foot of the Bulusan Volcano Natural Park (BVNP). During my growing up years, my family used to occupy a piece of land within the park for slash-and burn-farming to augment their income and provide for daily sustenance. Poverty made life difficult. My dreams to fulfill my aspiration of becoming a public high school teacher became so out of reach. To attain my dreams, I migrated to Metro Manila where I applied, and was hired, as a factory worker for a year. Then I worked as a House Help or ‘Kasambahay’ in return for my schooling. I was enrolled and finished the 1st year of college for the course of Bachelor in Secondary Education (BSE) in the Pamantasan ng Lungsod ng Pasay (PLP), until I faced the crossroads of my life to choose between financial support for my family or fulfill my dreams of becoming a teacher. I sacrificed the latter. After years of struggle, my whole family bonded together and decided to contribute for the continuation of my education. That was the year 2000. Every ounce of contribution for my education was sourced out from hard labor, from selling tilapia fished from Bulusan Lake and farmed products harvested from their clan’s kaingin in BVNP and portions of salaries of my siblings serving also as household workers in Manila. As years passed and while I was grappling with poverty, AGAP Bulusan, Inc., a community-based multi-sectoral environmental NGO, started to operate ecotourism services of Bulusan Lake. The BVNP in Bulusan Area is endorsed by the LGU of Bulusan, the Province of Sorsogon and BVNP Protected Area Management Board (PAMB). Partnerships were done with AGAP Bulusan’s Mission to protect and conserve the biodiversity, as well as to develop ecotourism products and services. As a lake fisher, I was one of the beneficiaries trained as an Eco Guide in 2010 and during these initial stages started earning money from tourism-related services. In a spate of luck, in October of 2011, the Bulusan Area Biodiversity Conservation and Ecotourism Support Project was granted funds by the Global Environmental Facility (GEF) under the Small Grants Program (SGP) of the United Nations Development Program (UNDP). The project was done in partnership with six barangays bordering BVNP and Bulusan LGU and the Provincial Government of Sorsogon, together with National Government Agencies (NGAs) such as the Department of Environment and Natural Resources (DENR), Department of Tourism (DOT), Department of Trade and Industry (DTI), Department of Labor and Employment (DOLE), Department of Science and Technology (DOST) and Department of Agriculture (DA), and the academe such as the University of the Philippines - Los Baños (UPLB). The project involved fifty-hectare reforestation of the denuded area of BVNP due to slash-and-burn farming and illegal cutting of trees; establishment of six community-based nurseries in six bounding barangays of BVNP; organization and mobilization of People’s Organizations (PO) in the said barangays and environmental education and as a form of advocacy known to the communities as ‘Dalaw Turo’. In addition, training to the beneficiaries was conducted for them to serve as Naturalist/Mountain Guiding and Wildlife Enforcement Officer (WEO). Likewise, technologies where introduced in Sustainable Agriculture on Organic Vegetable Farming, Beekeeping, Handicraft, Pili Pulp Oil Production and Aqua-culture. In return, beneficiaries serve as Volunteer Environmental Stewards as deputized WEO by DENR and Emergency Responders to Tourists in times of need and to their communities during calamities such as typhoons and volcanic ash explosions. Moreover, agricultural products will be developed using new technologies to form part of the fusion of Agriculture and Tourism, also known as Agri-Tourism. Life has come a full circle for me and Noel. From a shabby nipa hut that had a kitchen on bare ground, our family of four now lives in a semi-concrete structure with two rooms and a toilet and bath. Before we used to throw waste into the fields around the house. Now we take greater care, because now we have found home. Tourism indeed means jobs. Keeping a job means being able also to reach out to others. Tourism pays, and it pays to protect and conserve the environment.
From natural water flows opportunity
02-07-2018
My name is Tihamér Horváth and this is my story… I was born near Lake Balaton, often called ´the Hungarian sea´, which is one of the main tourist attractions of Hungary. I lived, and I am still living, in Gyenesdiás where my forefathers had lived all their lives. Hopefully my descendants will also live here as I firmly believe that the spirit of our antecedents provide us especially strong roots and inspiration in unexpected crossroad situations in our life. Though my family never worked in the tourism business, the atmosphere surrounding us had great influence on our everyday life. Warm and devoted hospitality was something my mother and my family taught me. The love for pleasant, peaceful and emotional togetherness with kind people, as well as the mission for improving the life and the environment of our community was the most valuable heritage I received from my parents. Having finished my secondary school studies I became a pipe- fitter. Later on I learnt all kinds of crafts connected to it. I thought the construction business would be a lifelong career for me. I with my brother founded a company that soon became quite prosperous. One day we started refurbishment works in the public utilities of a very little village, called Kehidakustány. At that time, this tiny settlement was a poor, sleepy place whose inhabitants worked in the fields. This village had an old thermal  medical bath with special curing water inside: very hot sulphurous hydrogen carbonated water for  rheumatic and muscular disorders, gynaecological diseases and skin ailments. One morning I woke up and thought: there is this special natural resource that could cure thousands of people. By developing it into a ‘fun-and-spa resort’ it could be a new tourist destination in the region, providing hundreds of jobs for the local community in tourism. I was so excited to share my medical tourism idea with my brother but he was quite sceptical as tourism, and especially spas and wellness, were totally unknown to us. But we were professionals in the construction business, and we had all the resources necessary for reconstruction. In a few years’ time, partly supported by government development funds, we built our  dreamland  –  a  beautiful spa complex in the middle of  an  earlier  agricultural  area. The people living in the village were extremely excited about putting their settlement on the country’s tourism map, and started to study tourism. As supplementary service providers, some of them built accommodation; others opened restaurants or shops around it. The picture of the village changed completely. More and more inhabitants became our employees, while others established their own entrepreneurships and started to work in tourism too. One day, I looked around and felt astonishingly happy to see how beautiful this little village has become, to see how the complete economy of this community changed. Now I am 64 years old and retired, and still I work hard every day. However, I am consciously preparing for slowing down my life soon. Tourism also helped to make this in a happy, comforted mood, by finding new goals for myself. Every day, strength is given to me by this environment, and visitors also get a slice of it, because the goods produced here are served for them in the restaurant of the resort. My children also work in Kehida Termal. They are educated tourism experts who will continue the business. I am so proud to see that besides learning about tourism, their attitude to the community’s life, their sense of responsibility for local matters and economy, is just like the pattern inherited from my parents and ancestors. Now I know that the tourism I introduced to my family’s life is a perfect field for expressing our social responsibilities, and our loyalty towards the community we belong to.
The elephant's friend
02-07-2018
My name is Sokhem Kuon and this is my story... When I was born, my parents named me Sokhem. In English, it means Hope. This name puzzled me, as at that time there was no hope. The Khmer Rouge had destroyed Cambodia. In 1980, when I was a small boy, we had no food, no land, no money, no schools, and no doctors. My father found work as a woodcutter around Chi Phat, a village hidden in the Cardamom Mountains. We cleared land for ourselves and lived off the forest; we planted corn, trapped animals and tapped resin to sell. That is when I learned about the forest. My father was very skilled, and taught me all he knew. The first time I saw elephants, the most dangerous of all the animals, I cried in fear. My father put his hat on my head, saying, “Wear this magic hat. It will make you invisible to elephants, if you stay still and quiet”. At ten years old, I learn all about the forest, and how to respect Neak Ta, the guardian spirit of the forest. My father was never afraid of the animals, but he was fearful of Neak Ta. “Do not anger Neak Ta. He is powerful, and will make you sick and die,” he told me. “What angers him?” “Taking what is his,” said my father. “What is his?” “Everything in the forest is his. If he favors us, he will show us wild fruit trees, and lead animals to our traps. We may take what we need to live, but no more, and whatever we take, we must share with him.” It was never easy to survive on what we could collect from the forest, but year by year, we managed. I grew to be skilled in forest life. With the end of war, roads came and our lives became harder. Loggers and traders moved in, buying our wood and animals to sell on. People took more than they needed to survive. The forest had survived the war, but could not survive the peace. We hated those people; we were just trying to survive. My father aged, and fell ill: Neak Ta was angry. He stayed home, while I went to the forest with friends. One day, while checking my traps, soldiers arrested me. They took me to see a foreigner who was sitting on the forest floor, crying. Nearby, a mouse deer lay dead in my trap. She asked me why I had killed the deer and I explained that we needed food. “Why don’t you work?” she asked. I explained that there was no work. I did not know it yet, but that day, my life changed. One month later, the village chief called us to a meeting. The soldiers were there, and the foreign lady. She was the most beautiful person I had ever seen, but I was more afraid of her than of Neak Ta. The lady, Suwanna, was the leader of Wildlife Alliance. Suwanna said she would give us jobs as part of an ecotourism community. No one believed it would work but it did. Suwanna helped us to set it up. We elected a management team, and I became the leader of the forest rangers. I still live and work in the forest, but now I remove traps and put out fires. Every year, more visitors come to Chi Phat to enjoy its beauty. Now, 250 villagers are guesthouse owners, guides, cooks, boat drivers, bicycle mechanics, waste collectors, or rangers like me. We all still earn a little income from farming and fishing, but when times are hard, or our children are sick, we have an income, and no longer need to go to the forest. I no longer fear Neak Ta. I am his ally to save the forest. I am still afraid of elephants. Deep in the forest, we hear them, and we see them. When they come close to our camp at nighttime, the ground trembles, and we shake with fear. I miss my father’s magic hat. Truly, I am the elephants’ friend, but I fear the elephants forget this. These days, my future is bright. My children are healthy, and go to school. I can look after my parents. Life is not easy, but I am hopeful. Maybe my parents chose my name wisely after all.
On the Palace doorstep
02-07-2018
I am Rusaila Derat from the village of Nuwe’meh, and this is my story… I am from Jericho. I was born near the Hisham Palace. My family were farmers who planted the land around the Palace. I grew up with those beautiful ruins around me. We planted and herded the sheep. My father was a visionary, and he also held a small canteen at the entrance of the Palace where we learned to deal with tourists. This built in us the base on which we work today. When my children grew up and I had some time, I decided with a few women to start a project that was different from all those around us, and that could change our situation. Jericho is the land of tourism, the land of the 10,000 years, we are in Nuwe’meh, the place of Hisham Palace in Jericho, the land of archeology, tourism and mosaics. I had the idea to combine the beautiful mosaics I saw growing up around Hisham Palace and we started making small items in mosaic as well as silver and mosaic jewelry. As we did not have the chance to complete our education, we looked forward to have this project be a success. We got together, and each one of us put in some seed money so as to buy some equipment and get training. We started at home, under the tree, and slowly we realized that we need to plan and make sure that every tourist who comes to Palestine goes home with a handicraft from our work. We received lots of moral support from the Ministries and the organizations. When we started, we thought that this would be an immediate goldmine, but then we realized that the challenges were big. To reach what we wanted, we needed perseverance, patience and determination. The challenge was to distinguish ourselves from other products. We learnt how to do fine artifacts, and also learned how to sell our products to the tourists and local communities. Since we started, the project has given us so much power, in our families, in our society and in our education. Today people look up to our group  if women who are slowly building this organization. Four of our colleagues have just started university; they started feeling that the project challenges them and offers them the means to continue their university education. Being part of this project gave us so much self-confidence. My children and all our children also gained so much self confidence. We transformed our homes to such a better situation. Most of all, we are confident that our future is safe for our families.  
Turning a home into hope
02-07-2018
I’m Regina Martinez, and this is my story… My husband, a sportsman, and I are living here in Ayolas. He works here and I’m retired. We both are seniors. After a delicate health problem that I went through, the doctors recommended me to do occupational therapy. In Ayolas we found a house that was for sale and although the house was in a state of neglect, we asked for a bank loan and bought it because it was near the river and my husband and I really like the river, nature and green spaces. It also has a church in the corner. This house is in the neighborhood San Jose-Mí in Ayolas City. I myself was in charge of many of the tasks of repairing the house. For example, I painted doors and walls. These occupations were part of my therapy. A Senatur official came home to introduce me to the program ‘Posadas Turísticas’ (Tourist Lodges). I loved it, and I agreed to join this program because I like to receive and give attention to the people in my house. Senatur offered lectures and workshops to enable us to focus on guests. I was fortunate that most of my guests were families. Since I started getting people in my lodge I was very lucky because they come from various parts of the country. For me it is a very positive experience because it keeps me constantly busy working at home. By nature I like to put everything in order, I work to keep everything clean at all times and offering attention to my guests. Although it is my husband who does public relations for pleasure, and that’s why he has so many friends. I deeply recommend people to dare to enter this program ‘Posadas Turísticas’. Especially for women, and even more if they want to help their husbands to also bring an income of money into the economy of the family. For me, it gave me a job in my own house, comfortable without having to meet timetables or public transport mobilization that I cannot do anymore. I receive an interesting income through my lodge. And all the money I make I reinvest in improvements to the lodge. With most of my guests, I have an almost family relationship and we are in touch thanks to the technology of today. We send greetings and messages by cell phones. Since the very beginning of my Tourist Lodge, we have always given opportunity to work to all who we contracted for the construction, and so far I have hired someone to help me in cleaning. Senatur helped me a lot, providing me with blankets, curtains, tablecloth and other items handed over to me. For me Senatur is already like my family.
Historical trails on two wheels
02-07-2018
My name is Paco, and this is my story… I am 34 years old now. Italy is my home – it is who I am, what I love, where my future lies. Here I have lived, loved, dreamed. When I talk with people and friends who know what I do, they say I made a dream come true. Well, maybe yes, maybe not. All I know is that I do what I like most: be with people from all over the world and cycle every day. I had the idea to build a company when I was 26. I found the right partner – Adriano, 33 years old, who already was a friend of mine. Together we brought the rickshaw businessto Apulia, South Italy. Our idea was simple: give visitors the opportunity to see the places we loved from the seat of a bicycle. Make it possible for them to feel all of the textures, hear all of the sounds, breathe in all of the scents and enjoy all of the energy of the places we love, by being in them. Why not? Something incredible happens when you get people to slow down, look, listen and feel. What better way to make this happen than on a bicycle. As mad as it seemed at the time, little by little we made people think that this is a real job. Today our company, veloservice, counts more than 25 guys working in Bari and Lecce who are proud to show the best we have in our land on board our bikes. Our offering is simple. As we say on our website, since 2008 we have been engaged in promoting a conscious and responsible lifestyle called bike concept. We address zero-emission sustainable mobility by organising activities and events that go beyond the use of a bicycle. We believe in small and good daily habits that lead to great changes.
Creating opportunity over a cup of coffee
02-07-2018
Hi. My name is Na and my name is Yai and this is our story… We live in Ban Nong Luang, Muang Paksong, Champasak province. The main income of our family is from coffee planting and also I do pets feeding. My sister Yai works in a cooking group. She cooks food for guests. My main job is working in the coffee field. I think that my family will be better and I will get more money if I work for tourism, so now I am also working as guide. I know that this helps me very much, now I have two ways of income from coffee planting and tourism. In the past, the village’s only work was in the coffee field. It was the only way to have an income. But now there’s tourism as second income. Although it is not much, as we are still growing, this can help us to get a better life. We are so happy that there is tourism in our village. Almost everything is going well, but only one difficulty is communication. I don’t know English yet and tourists don’t know Lao. Since tourism came to Laos, people have gotten jobs, more income, and have better living. As for me working as guide, I can have more money for the family. This gives me a feeling of doing the best I can to take care of my family. I am not the only one that is happy to have tourism. Others in my community work as chefs, cooking food for guests who come to visit the coffee fields. We also have homestay, and unique Laos massage, ‘Nuad Phan Bou Han’, that guests are happy to experience. Some of the guests buy our coffee as souvenir. We see the importance of ecotourism, tourism for nature conservation, so all the villagers are taking care of our home. I am so proud of this. All the villagers here now have income from tourism. I think that in the future more tourists will come to visit. This makes me so happy.
Sowing the seeds of tourism opportunity
02-07-2018
My name is Milutin Prascevic, but everyone knows me as Mico. This is a story about me… I am a retired biology teacher. I have four daughters. I have worked in the local school as biology teacher for many years. The school, this place, is my home. I love my home. Since I was a boy I have been passionate about climbing mountains, and I know every corner of the Prokletije mountains. They have recently become a protected zone of the national park Prokletije. While teaching my students about plants I realized that it would be easier to show them. My students loved the idea. As I spent every spare moment in the mountains, I decided to start bringing plants. I would carefully take the plants from their home in the mountains, making sure their roots were protected, and bring them to the school. That is how my 20 years long work of creating a botanical garden was initiated. Today, I have 350 plant species that are typical for Prokletije right here in my garden. Initially, this garden was just a place where my students got practical education, and the place where I tried to ‘infect’ them with love for plants, biology and nature in general.Then biology students, botanists and nature lovers from surrounding countries started to visit, for scientific purposes. When a national park was declared, couple of years ago, this garden became a favourite point on a cultural route of Plav, a place visited by tourists passing by. Because all of this was the product of my enthusiasm, and main goal was to get students and everyone else to respect Prokletije biodiversity, I never wanted to charge anyone for visits to the garden. But my family and I have realized that we could offer other services, especially when the number of visitors started to grow, and maintain free entry policy but still have additional income. We offer different services – I guide groups who want to see natural habitat of these plants, we have built a wooden cottage where we offer accommodation, we prepare meals for visitors, and since we have an orchard, we make jams, preserves and brandies, which are my specialty, as I add various aromatic herbs to them. We package these products and we sell them. As the number of visitors to our zone has just started to grow, we have not yet had significant income from these activities.But we know this will come. What we have created is too special for tourists to miss out on. We are still beginners. But I have no doubts we will be successful. Our garden has been declared as zone of particular importance for natural heritage of Polimlje area. By doing the work we do, we contribute to the tourism offering, we raise awareness on Prokletije biodiversity, we educate about relicts and endemic species, and we generate additional income for our family. And it all came to be as a combination of my education and my hobbies, at time when I was coming to the age that I thought no real work is ahead of me! I am sure that the work I do keeps me healthy. I keep my plants healthy, they keep me healthy, and as my daughters will continue in my footsteps, my plants will keep my children healthy.
Azerbaijan Tourism Policy in Voluntary National Review (VNR)
02-07-2018
The recognition of the role of tourism in sustainable development and the emphasis placed in the SDGs on the development of public policies for sustainable tourism is a landmark breakthrough that provides a unique opportunity for all governments to create a sound and favourable policy foundation. The first two years of the implementation of the 2030 Agenda have shown that countries are making headway in aligning national strategies, adapting nstitutional frameworks and adjusting policies to realize the SDGs. The countries’ efforts have been reported in the Voluntary National Reviews (VNRs), presented by UN Member States during the High-level Political Forum on Sustainable Development (HLPF) in 2016 and 2017. In Azerbaijan’s Voluntary National Review 2017, the topic of tourism is mentioned under one of its’ strategic roadmaps for development. Tourism is seen as an opportunity for the country to develop the national economy and thus, the Specialised Tourism Industry is adopted as part of Azerbaijan’s approved 12 strategic roadmaps for development. The importance of tourism is highlighted as an agent for economic development. The Strategic Roadmap encompasses actions such as the support of tourism sector development within the planned periods of time, supply of high quality and competitive tourism services in global and local markets, shaping of tourism practices in line with national values, attracting new investment projects based on the state-of-the-art ideas and innovations and effective interaction among respective bodies involved in the tourism sector development.
Conservation protecting all lives
02-07-2018

My name is Memory Ganuses, and this is my story….

I will try and see how I can write this. After I completed my grade 12 in November 2002, I did not have a clear idea of what I want to do next. As I could not go for further studies due to lack of funds, I opted for going to Swakopmund to look for a job, just to keep me going, for starters…

After a tough life of two years in Swakopmund, in and out of jobs, from being a domestic worker as a young lady just out of school, and then as a cashier at PEP, a local clothing store, and then as assistant Chef at de Kelder Restaurant, I felt I had enough of city life so I decided to go back home to the farm.

After a tough life of two years in Swakopmund, in and outof jobs, from being a domestic worker as a young lady just out of school, and then as a cashier at PEP, a local clothing store, and then as assistant Chef at de Kelder Restaurant, I felt I had enough of city life so I decided to go back home to the farm.

I returned to the farm for some time, eventually learning about the Khoadi-Hoas Conservancy and Grootberg lodge. Back then I was not so well informed about the conservancy and all its endeavours. I took my CV to the conservancy head office, hoping for a job at Grootberg Lodge. I was employed as a baby sitter for the Managers at the Lodge – it was the only job available by then, so I took it. Then later I got a job as a waitress the lodge, in 2009. That was the beginning of a bright future for me…

This is where it all started. I learned about the conservancy and how the lodge and the conservancy works together, which was quite amazing. I also learnt about how to live with the wild animals, such as elephants for example, learning things like what to do when you have an encounter with an elephant, and also a very important one is not to shoot an elephant when it comes and damages your water point, but to in fact report that to the conservancy, and they will compensate you in a way that in the end leaves both parties happy.

I slowly grew fond of the nature and what it has to offer. Then in 2013 I was very lucky to have received a bursary from the African safari lodge foundation to go and study for a certificate in small accommodation establishments in Graaff Reinet in South Africa.

My studying experience in South Africa was quite fun. I learnt many more interesting things about tourism at the college all thanks to the SACT for having showed me the right direction. We were trained how to deal with guests in a more professional way, and many more. Upon my return I was granted a job at Grootberg lodge as an Assistant Manager.

My life has changed tremendously. Some years ago when I was finished with school, I did not picture myself where I am standing today. I am no longer the young girl that had no ambition when she had finished school, but I am now a grown lady who is aiming towards success in tourism, all thanks to everyone who played a role in my transformation. It has also affected my family and my community in a very productive way as now I can tend to the needs of my family, and I am also like an ambassador for my community.

I play my part in the development of the Khoadi-Hoas Conservancy in a way, which makes me very proud. The conservancy is grown from strength to strength as with increased conservation awareness the wildlife numbers have grown, and the conservancy has a compensation scheme in place for human and wildlife conflict, this shows that the community is not left in the dark but is well taken care of.

Taking pride in our heritage
02-07-2018
I am a Santo Domingo native from the department of Sonsonate in El Salvador, here I live with my family. I am the President of the Cooperative Association of Agricultural Artisanal Production for Tourists ‘Huitzapan´, which is the Nahuatl name of Santo Domingo; in Spanish it means ‘River of Thorns’. Tourism has changed the lives of the families of Santo Domingo since we joined with the Ministry of Tourism in 2011. That was when they were forming the Nahuatl-Pipil Route with five other municipalities of Sonsonate through the project Strengthening Entrepreneurial capabilities of Indigenous Communities of Sonsonate through Ecotourism. It was funded by the Organization of American States (OAS). Today there is much more tourism-related activity available to tourists, and we have linked to 170 handicraft workshops in red clay and wood to create ‘The Path of the Red Clay’. There you can find a variety of objects for decoration, others for use in the kitchen, and tourists can also learn how to handle the mud and create some traditional figures. The second group of tourist attractions is more physical and involves the Salto El Escuco, the Salto Tepechapa and the Poza Encantada. The easiest is the Salto El Escudo, a few minutes’ walk from the village to a natural site where the ancient cosmological energy can be felt. The jump is 83 meters high and its waters are crystal clear and icy. The more intense option is the long walk to the Salto Tepechapa, along a nature trail that tests fitness and which ends in a wonderful waterfall of 90 meters high. Before arriving at the waterfall, tourists can take a break at the Enchanted Poza, about halfway, where it is said that there lives a golden fish that appears in the pool. When people try to catch it, it hides in a cave inside the pool. Locals say that once a couple of men tried to catch it but they drowned, and that it makes an appearance at midnight. What I like about my job is that it combines tourism with the crafts and the Nahuatl language. In our community the majority of people speak Nahuatl. Thanks to tourism, we have been able to diversify the local economy and conserve our natural and cultural resources Tourism has become our way of keeping our traditions alive, our people secure, and our community proud.
A jewel box of rich possibilities
02-07-2018
My name is Martina Plesnik and I am the owner of the Hotel Plesnik. I was born on 28th October 1947 in Logar Valley in Slovenia. The experts say that this is one of the most beautiful valleys in Europe. On this small portion of territory, numerous natural pearls have accumulated. Peaks covered by woods, high peaks over 2000 meters. and various waterfalls create the harmony of the landscape. Even as a child, I encountered tourism, as we had a guesthouse at home with five rooms, a restaurant and farm. Today I live in Velden in Austria. Before World War II, my parents had, until 1939, a hotel with 60 rooms and a restaurant. To make the hotel of appropriate standard they built a power station and water capture in order to get electricity and enough water for the guests. Unfortunately, my father was unable to fulfill his great vision for tourism. He had fully prepared plans for a tourist centre in the Logar Valley with a cinema, bus park and recreation centre. World War II put a spanner in his works. During the war, the hotel and all the farm buildings were burned down, leaving only ruins, one typewriter, a radio and plans that my father buried. In most cases, the land was nationalized. My father was only allowed to build a house for his parents, then the guesthouse with five rooms and a restaurant, where we later lived – my parents, five children and our grandmother. After the war, times were not easy and during socialism the personnel was quite restricted, so we all worked in the restaurant and on the farm. At that time, tourism was quite different. The tourism season lasted only three months, but hiking was of great importance. In 1952, we even received a visit from the president of Yugoslavia Josip Broz Tito. With my grandfather, Franc Plesnik, they went on a hunt. That’s where I got my start in tourism, which has not had the opportunity to develop since a small pension would not be able to support a big family. I left for Munich, where I met my life partner Koulen Horst and created my career in the cosmetic field with international trade names and my own decorative line, mainly in the eastern markets. In 1992, Slovenia became independent and we were successful in having our land in the Logar Valley returned to us. I immediately saw the opportunity to fulfill the wish of my beloved father, who sadly died during this period – that is to re-build a hotel with 32 rooms, a restaurant and wellness centre. Later, we also bought the Villa Palenk with 11 rooms and upgraded the complex with a conference centre. The hotel was opened in 1995 and luckily it soon attracted wealthy guests and many international politicians. Tourism has connected the whole family – that is, five children with their heirs – and we have developed a small tourist centre. My brother Darko and his son Gregor are engaged in tourism on the Plesnik farm, my sister Dragica and her son Primož at the Na Razpotju guesthouse, while my nephew Franci is at the Ojstrica guesthouse. My sister Marjana and Darko are connected to the hotel successfully run by my niece Nina Plesnik and her life partner Nenad Brdar, who is also chef in hotel restaurant. Even my brother, who lived in Kranj, opened a bar, which is now led by his son Darko and his life partner Tedeja. Tourism has accompanied me all my life. During my activities in my beauty career, I was constantly on the road between Paris and the East and Far East, where my life partner Horst worked. I had the opportunity to travel much of the world and I always tried to stay in well-organized hotels so I could observe their activity. I have never forgotten the stories told by my grandmother Taja, who often visited the luxury hotel Negresco in Nice before World War II, which has become my dream as well. Since then, tourism has changed a lot in all areas. Today, guests are much more demanding, which means a completely new challenge. However, this does not mean that tourism has lost its charm. The economic crisis in Slovenia has also affected us, but we did not lose our will and our vision. We still have a lot of work ahead of us, we would like to improve our quality by training our staff, while we strive to make our guests satisfied with the services we provide and happy while visiting us. This year we renewed our wellness centre and built an outdoor natural pool. For the future, we have plenty of plans, which will be continued by the next generation. Tourism forms the life of our whole family. Our heart beats for tourism.
The spirit of Istria
02-07-2018

I am Manuela Hrvatin, and this is my story…

Four years ago on the Istrian peninsula, a small tourism revolution began. Project Istra Inspirit was set by the Region of Istria, the Istrian Tourist Board and the Istrian Tourism Development Agency to make our rich cultural and historical legacy the cornerstone of the authentic Istrian tourist experience. Together, we wanted to bring tourism in Istria to life in a way that would keep our history and community alive.

We knew that globalization is threatening the traditional identity of the community and that tourists today want authenticity and they want to experience it with the local community.

Strongly disliking the term ‘event’, we decided to create ‘experiences’ interactive performances based on Istrian stories, myths and legends taking place on authentic locations linked to the stories and enriched with thematic dinners prepared with local ingredients. The journey through the history of Istria began!

Proud of our tradition and culture, we started with our stories throughout the peninsula, with the support of the local community as a part of Inspirit. We thought that our wish to preserve traditional heritage would be acknowledged and that it would be easy. We thought that everybody in the Istrian tourism sector would share our vision. However, we soon realized that in tourism development there are two options: the first, using local communities and cultural and historical heritage solely to make profit, and the second serving the community and promoting new investments to revitalize the cultural and historical heritage. Although the second option is more difficult and pays off only in the long run, it was the only right choice for us as a place and people. Together, we set up our principles the rules of conduct from which we do not deviate and followed them through. Four years later, writing about our beginnings and dreaming about the future, we are happy to say that we are achieving our goals. Inspirit experiences grew in numbers, the fourth generation of tourism and culture students are actively involved in the project, local producers of souvenirs, family farmers, craftsmen, artists and others want to join us and offer their products to guests of Istria. We are preparing for the new season. We are already thinking about torches that will light up the darkened streets of the abandoned medieval town of Dvigrad, already imagining expressions on the faces of our guests when they enter the cold depths of the Rasa mines. In our fantasies, we already laugh and rejoice with guests of a typical fisherman’s tavern Spacio for whom honest working Rovinj fishermen will prepare dinner. Looking at the sun from our office, we imagine a romantic sunset at the archaeological site of Vizula, where a true Roman drama took place, or the sun which warms the hands of working people from Buzet who will prepare homemade bread for Inspirit guests, teach them to play traditional Istrian games and try to get them to help wash laundry in the old way. There are more and more stories; there is more work to be done. So be it. Istria deserves it, tourists deserve it, my culture, history and traditions deserve it.
Handbook on Marketing Transnational Tourism Themes and Routes
02-07-2018
One of the tourism areas with high potential to empower travellers to make a positive change on their surroundings is that of transnational tourism, whether based around cultural or natural thematic threads. This diverse and novel phenomenon appeals to the emotions, intellect and senses of the modern-day visitor, who desires to live the culture and character of a place, connect with local communities, and pursue challenges and discovery as they travel. The UNWTO Silk Road Initiative, gathering today 33 countries, is a contemporary example of a pioneering project in this field. The marketing of such routes and networks is complex, with transnational tourism products facing several potential administrative and cultural challenges. However, overcoming these obstacles to create transnational networks can bring significant benefits to all stakeholders, including in terms of marketing, trade, education and community development. With this Handbook on Marketing Transnational Tourism Themes and Routes, the European Travel Commission (ETC) and the World Tourism Organization (UNWTO) aim to provide an overview of six varieties of transnational tourism themes and routes, as well as practical guidelines both for managers of existing transnational routes and networks and for those seeking to create new ones. This ETC and UNWTO Handbook on Marketing Transnational Tourism Themes and Routes aims at acquiring a deeper understanding of the transnational tourism themes and routes that are already proposed to travellers. Through illustrative case studies it furthermore provides practical guidance – especially for NTAa and NTOs – on the the creation and implementation of tourism routes, on marketing thematic tourism, including its development, management and promotion. The handbook will enrich UNWTO’s tools for innovation, and feed into the ETC’s ‘Destination Europe 2020’ strategy, contributing also to the development and promotion of its VisitEurope.com Internet portal.
European Union Short-Term Tourism Trends, Volume 1
02-07-2018
This release of the European Union Short-Term Tourism Trends presents an update of the analysis of preliminary results for international tourism in the European Union (EU-28) for the first ten months of 2017 based on arrivals data reported by destinations. Furthermore, this issue includes an analysis of cruise tourism. According to available data, 13 of the 28 countries of the European Union recorded double-digit growth in arrivals. Overall, EU-28 destinations recorded a strong 8% increase in international tourist arrivals through October 2017, compared to the same period last year. Within the EU-28, growth was strongest in EU-28 destinations in Southern and Mediterranean Europe (+10%). These robust results reflect the sustained demand for travel around the world, in line with the improved global economy and the rebound of destinations that suffered declines in previous years.
Tourism and the Sustainable Development Goals – Journey to 2030
02-07-2018
Tourism and the Sustainable Development Goals – Journey to 2030 serves as a guide to how the tourism sector can contribute towards the implementation and achievement of the 17 SDGs. It aims to inspire governments, policymakers and tourism companies to incorporate relevant aspects of the SDGs into policy and financing frameworks as well as business operations and investments. The publication’s recommendations are based on an analysis of 64 countries’ Voluntary National Reviews (VNRs) on the SDGs – submitted to the United Nations High-level Political Forum on Sustainable Development in 2016 and 2017 – as well as eight Mainstreaming, Acceleration and Policy Support (MAPS) country roadmaps and the CSR activities of 60 global tourism companies. The publication aims to inspire governments, policymakers and tourism companies to incorporate relevant aspects of the SDGs into policy and financing frameworks as well as business operations and investments.
Western Silk Road Roadmap
02-07-2018
The Western Silk Road Roadmap is a summary of work conducted by UNWTO and the Directorate-General for Internal Market, Industry, Entrepreneurship and SMEs (DG Grow) of the European Commission (EC). The work included research into the existing usage of the Silk Road identity, connections between key destinations through tangible and intangible heritage, and the potential of a Western Silk Road tourism brand. Concepts were developed to strengthen the use of such a brand to bring benefits to destinations and two capacity building workshops were held on how to progress from theory to practice in developing the Western Silk Road as a transnational tourism route. This roadmap aims to present a common tourism development plan for the route. his roadmap aims to present a common tourism development plan for the route.
2nd International Congress on World Civilizations and Historic Routes
29-06-2018
Jointly organized by the Ministry of Tourism of the Republic of Bulgaria and UNWTO, the2nd International Congress on World Civilizations and Historic Routes will be held on 14-16 November in Sofia, Bulgaria.
Cultural heritage lies at the very heart of the collective memory and identity of the citizens of the world. Destinations that boast archaeological sites, ancient architecture, folklore traditions and arts and that find themselves along these ancient routes can assume the role of catalysts for exchange of experience between peoples and cultures through tourism development, and thereby promote sustainable growth, prosperity and peace in their own regions. Recognizing the above, the Congress will explore the possible ways in which world civilizations could be brought to life through tourism, in particular by making use of the networks developed along historic routes. The congress will also focus on adressing how tourism along these routes can play a leading role in creating new socio-economic opportunities for development at local, regional and national level while safeguarding and promoting tangible and intangible ancient heritage. Participants will have the opportunity to build upon the great cultural wealth spanning along the ancient routes, learn from different experiences and generate synergies among themselves and between several networks developed alongside the ancient cultural routes.
First Meeting of the Working Group of Experts on Measuring Sustainable Tourism
28-06-2018
Second UNWTO/UNESCO World Conference on Tourism and Culture: Fostering Sustainable Development
28-06-2018
UNWTO Conference on City Breaks: Creating Innovative Tourism Experiences
28-06-2018
The World Tourism Organization (UNWTO), the City of Valladolid, the Municipality of Valladolid and Affiliate Member Madison MK are pleased to inform you that theUNWTO Conference on City Breaks: Creating Innovative Tourism Experiences will take place 15 to 16 October, 2018 in Valladolid, Spain. Taking place in a unique city with great historical importance, the conference will address different areas of specialization that can contribute to the successful positioning of urban destinations as City Breaks. Valladolid has been chosen as the venue for this first conference because it is a benchmark destination that is committed to a clear strategy in active, oenological, cultural and domestic tourism, by leveraging the unique elements the destination has to offer, such as sports, music, theater, cinema, literature and gastronomy. These will be addressed in the different panels, with special emphasis on governance and public-private collaboration models that allow for their proper implementation.  
Building a new future
28-06-2018
Hello! We are the Makey family from Belarus, and this is our story…We want to share with you a story on how tourism drastically changed our lives. Most of our life, we have been living in a traditional Belarus village. Our work was on our plot of land, growing crops, and selling part of it. We have travelled seldom and have never thought that we could receive visitors, although we have a spacious private house. Today life without tourism is inconceivable for us, and we can hardly imagine how we could have lived without it earlier. How did it happen? It was in the beginning of 2000 when in Belarus they just started to speak about agro-tourism. In truth, even today there are people who have no idea about this type of tourism, and 15 years ago only few knew about it. We also belonged to the unaware majority until we saw an announcement in the newspaper, posted by volunteers (today this is the main agrotourism promotion Belarusan Public Association ‘Recreation in the village’), inviting all people interested in agrotourism to make a training visit to Ukraine. New things are usually attractive, and since everything was running smoothly in our household and the trip was cheap, we had agreed to take part in this, as it seemed then, adventure. There we became acquainted with Mrs. Klitsunova (today she is the Chairman of the Public Association ‘Recreation in the village’) who, having learnt about our potential, advised us to turn our house and land plot into an agrotourism center without delay. In order to motivate us further she paid us a visit together with high-ranking visitors. We were eager to show our best side. From then on, everything started to move forward. Demand for recreation in the Belarus village, among our compatriots and visitors from far-flung countries, continues to grow day by day, but we do not limit ourselves to simple provision of a roof over a heads. We have expanded our kitchen. We have since invited neighbors to earn extra income by working as cooks during seasons when the manor is fully packed. Today it has 40 beds and our café has 120 seats. Here it is possible to hold a banquet or festivity. In Belarus one can see a constantly growing interest of young couples in organizing weddings in a national style, i.e. in a village. The majority of visitors expressly come to us to see the distinctive ‘feature’ of our manor a beautiful arboretum, boasting more than 250 kinds and varieties of trees and bushes. By the way, we do the landscape design without professional help we design a composition on our own and then implement it. Every night before going to sleep, we prepare a plan of activities for tomorrow: plant a new tree in the garden, make a slide at the children’s playground, restore a ship replica... plenty of things to be done. However, since the moment when tourism became part of our lives, we have never had the slightest desire to quit. On the contrary, when you get acquainted with new fine people, see their animated eyes it inspires you to move further, it makes your life brighter, beautiful and happy.
Turtle hunter turns into turtle saviour
28-06-2018
My name is Landing Jatta, from Kartong, Gambia, and this is my story…After working as a primary school teacher for 15 years in my home village of Kartong with a very modest monthly salary, I became a turtle hunter in the year 2000. The work was not difficult. Our coastline has been home to turtles for as long as I can remember. As a child I played with turtles, and grew up knowing how they live, where they hide, when the breed, the cycle of their lives. I started earning more than seven times more than in my previous job. What I knew was that I had found a way to take care of my family of 17 people. What I did not know was that I was endangering the existence of rear marine species in Gambia. When I realised this, when realised the damage I was doing to my own home, I was not happy. So, in 2014, I transformed from a turtle hunter to a turtle savior. It was all thanks to a turtle project hosted at the Sandale Eco Retreat beach in Kartong beach which was supported by the World Wild Fund (WWF) and the British Embassy in Gambia. Following some sensitization and education on the importance of turtles in marine biodiversity as well as in human lives by the WWF and the COAST project, I started to fully understand the damage I have been causing and promised to immediately stop the hunting activity, forever. In order to overcome my fears of not having enough money to feed my family, Sandale Eco Retreat offered me a job as a conservationist and a guide in the turtle population recovery project, wherein turtle eggs laid on the beach are protected and hatched, and the babies released in the sea. So far, over 4,300 turtle eggs have been collected and hatched, producing over 3,000 baby turtles. I take personal pride in knowing I have a direct impact on the wellbeing of the turtles in my country, that they are protected. The project is very popular with the visitors to Sandale Eco Retreat. I take on conducted tours during their stays. Thanks to tourism in general and this form of responsible tourism in particular, I and my people are able to find good ways of making a living, and playing a part in growing our country. I no longer have to hunt for a living. Instead I am able to contribute to the protection of biodiversity in Kartong, making it a safe place for turtles to live, and a better place to visit. The turtles and I are one. Today, through protecting our turtles, and growing our turtle tourism, together my turtles and my people know the future is safe
Sharing the the love for sands and spirits
28-06-2018
My name is Khaled Al Took, and this is my story… I am from a middle class family. My father is retired from the military. I am the oldest son of five brothers and five sisters. I am 47 years old. I am married. I have two sons and one daughter. I am from the south of Saudi Arabia, from the Aseer region – Dhahran Al Janub. I live now in Khamis Mushayt. I have been a freelance tour guide for more than 12 years all over Saudi Arabia and recently I started a new business in camel back trips. I established my own tour called WSL. We create adventure trips following the steps of ancient trade caravans. I am also a certified trainer from the World Federation of Tourist Guide Associations (WFTGA), and in coordination with the Saudi Commission for Tourism and National Heritage (SCTNH), I train tour guides skills for new applicants for licenses. I love working in tourism because of my desire to travel and discover. In addition, I learned more about customs and traditions. This kind of work provides me with a source of income. Moreover, it has enabled me to practice my hobby of travelling, and keep in close contact with people from various nationalities and ages. Seasonal changes pose the biggest obstacle to my work. There are long periods throughout the year that pass without demand for tourist guides services, and because this is my only source of income that is the only challenge. Tourist guiding for my family and me has become a way of life. We have friends from all around the world, they visit our house and become close to our hearts. I can see the happiness in the eyes of my children when they meet guests from distant lands. I see the joy when they learn something new about other nations. My older son became eager to become a tour guide like me; now he joins me in many trips and we have something to share together as well as the rest of my family. This business gives my family confidence in the future. And it makes us proud of our past.
Brewing up tourism opportunities
28-06-2018
My name is Juan Melendez, and this is my story… I am married to Naomi Gomez, and we have three girls: Mary, Angelica and Victoria. We come from the village of Gurráo, but we originally are from Cauas, and are currently residing here at Adjunta, Puerto Rico. We work in the coffee industry. Apart from the coffee we are also offering tours on our farm, we have a visitor center and we have a coffee shop. Our project is called Hacienda Tres Angeles. The name comes from our three daughters - Maria de los Angeles, Angelica Noemi and Victoria de los Angeles. We produce premium coffee, especially the Caturra variety. We actually used to work in the air conditioning industry. But once, while we were having a cup of coffee in the neighboring village of Ayuya, we saw a bag of ripe coffee. It was so precious that my wife and I considered agriculture as an alternative way of life, with the upcoming economic and food crisis already announced long ago. Coffee was something that inspired us, and we decided to make our lives of it. We came into the coffee industry from the complete unknown. So we dove into the subject: we visited a lot of places, we met some important people, and we researched a lot. When we began farming, we were concerned about how much time it took us. Because we believe we carry out another major work in our lives: God has for us a mandate to preach the gospel of Jesus Christ. We do this through our coffee and tourist business. We preach the gospel to tourists from all over and they take back home their holistic experience. Through this tourism project, we have transformed and impacted lives. We are the first agro-tourism company endorsed by the Tourism Company of Puerto Rico. The tourism sector is the main channel of arrival of our clients. The Municipality of Ajunta also sends us many visitors. In fact, we are practically the only agro-tourism experience they recommend to visitors. We have received tourists from all over the world. We reach all parts of the world through the Tourism Company. During the harvest we create up to 85 jobs on top of the jobs created in the process area and in the tourism activities, we have created 100 jobs. Hacienda Tres Angeles offers guided tours. When they arrive here at 9 in the morning, we give them a short introduction in the visitor center. Then we go to the farm and teach them about practices and agricultural economy, the coffee economy, maintenance of coffee plantations, the different varieties of coffee, flora, fauna of the area, about hydrology and geography and secondary areas. Then we go to the visitors´ center, where we show them the coffee making process. Then visitors come to the coffee shop where we teach them the roasting process, which consists of the toasting and tasting. We offer different grains, different roasts, all of exquisite quality. The tour ends there, and many people decide to stay longer; have lunch, or spend the afternoon at Hacienda. Coffee fascinates me. The process is an extreme sport, many workers processing the coffee earn up to 25 pounds in a harvest. It is a very physical job. It sometimes takes up to 22 hours and workers start working the next day at 6 am again. This work keeps you fit, healthy. You also get to meet a lot of people in the tourism sector. We try to have an impact on people’s lives, and motivate them. It is great to see our workers finishing their days satisfied. We put love and dedication in everything we do here, from the agricultural part to the tourism part. We are all involved in this, giving our best to Puerto Rico.
"Changed Hand", changing lives
28-06-2018
My name is Josefina Klinger Zúñiga, and this is my story… I am a part of Mano Cambiado. We work together to develop tourism to build appreciation, knowledge and understanding of the ways of seeing and living life in the Nuquí community. We like to say: “‘Mano Cambiado’ is a dream of the soul that we make real everyday”. Our vision of sustainable development in the territory has created opportunity for our whole community. Ecotourism has won us our autonomy – the local economy is diversified, we maintain and make responsible use of our natural and cultural resources, we promote shared benefits investments, we control the environmental and social impacts, and we design strategies to strengthen cultural identity. We create partnerships with communities, developing productive projects and improving the quality of life. We have had the opportunity to perform and carry out projects in partnership with the Ministry of Commerce, Industry and Tourism of Colombia, the National Unity of National Parks, the Red Colombia Verde and the Fund for Environmental Action and Childhood. We have also been fortunate to attract the interest and financial support from international agencies and governments, such as USAID. A few that we are most excited about are the work with the Ministry of Commerce, Industryand Tourism, through the Vice Ministry of Tourism, which has provided infrastructure in areas of influence of Changed Hand. They have seen the potential for eco and natural tourism in the region; the work with the National Parks of Colombia which are a key ally in the process of environmental conservation and social work developed for the National Park Utría and with ProColombia, which has provided us strategies to promote tourism in Nuquí-Pacific. Our work is recognised as doing good for both our community and our environment. On the premise that “it is not possible to create sustainable tourism in areas with unsatisfied basic needs”, Changed Hand has led a peer relationship with state institutions, inviting them to be active in their role to equip the destination for the welfare of the community and the tourist experience. This relationship has been based on maintaining the values and principles of open and direct communication, and giving results based on the agreed commitments. One of our greatest achievements was in 2008 when we were granted the tourism administration of the Utría National Park, publicly recognizing our dedication and our relationship with public authorities, communities and local service providers. We know we must prepare the next generation of leaders to inherit this model. This is why Changed Hand directs its resources to support children and youth, through bands, dance, photography, painting and the peaceful Migration Festival, an event that involves young people in the operation of the Utría Park and encourages them to visit the park and enhance their relationship with nature. As I said earlier, and I am committed in my heart, Changed Hand is a dream of the soul that we make real every day. I cannot imagine where we would be without it.
Tourism invitation with island spirit
28-06-2018
My name is Jean Baptiste Hortere, and this is my story… My story, the story of Jean Baptiste Hortere, is popularly known in Seychelles as Batista a young boy from a small village in Mahé, Seychelles’ principal island, who made good. I was born in 1953 and I started from humble beginnings in the small village of Takamaka in the rural south of Mahé, where I grew up in a family of four sisters and three brothers and where my parents worked on a coconut plantation. First attending primary school in Takamaka, I continued my education in the nearby town of Anse Royale before entering in 1972 as a kitchen helper in Mahé Island’s Reef Hotel situated at Anse aux Pins. After one year, I was promoted to the position of assistant cook, gaining valuable experience as I was rotated through various departments. In 1977, I left Seychelles to work in a hotel in England’s Isle of Wight, going on to follow a maritime course in Bretagne, France, after which I became employed as cook aboard the vessel, Aldabra, which was the first tuna fishing vessel ever to fish in Seychelles waters, soon returning to France to bring yet another tuna fishing vessel to the islands. Despite my success and varied experiences, I always dreamed of opening my own restaurant. Mingling with tourists in Seychelles had shown me the kind of experiences they were seeking and in my next career move, I set about supplying exactly that. I consider myself very in touch with the spirit of tourism, and with the kind of experience we should be offering. Perhaps it is because of my simple upbringing and the fact that I have had to work hard to achieve what I have, that for me there is no need to embellish the Seychelles experience. We are blessed with such natural beauty and unique attributes that, in my opinion our tourism offerings need to flow from those things in the most direct and genuine way possible. That was the inspiration behind my decision to start small – grilling fish caught in my own fish traps for tourists in true Seychellois island-style. First, I would bring the fish to shore and clean them on the nearby granite rocks adorning this magnificent strand before serving them to my clients in banana leaves with a side-salad of palmist, the heart of the coconut palm, and a serving of coconut water. This proved to be a winning formula and soon I had people coming to my Chez Batista restaurant straight from the airport. This same way of doing things has allowed me to expand from six rooms and a rustic restaurant to 18 rooms today, a staff of 20 and room for 300 diners. I have enjoyed good support over the years from family, friends, and especially from my trusty chef of 18 years, Agnes Raoul. Together, we carved this business out of the soul of the countryside, treating our tourists and the locals looking to a grand variety of Seychellois Creole dishes to be enjoyed, at the water’s edge by one of Seychelles’ most stunning beaches. Reflecting back on what has been achieved, I am proud to have been able to offer a well-rounded service which reflects the beauty of Seychelles, its authenticity and its Creole soul. It’s a service, after all, that takes me back to my roots in the rural south of the island. I’m doing what I know, where I belong. I don’t think you can ask for more than that. I hope to be able to carry on providing a soulful service which introduces my clients to the very best that our islands have to offer: fine Seychellois Creole cuisine served against a backdrop of awesome natural beauty and genuine hospitality. My dream continues to come true and I hope I can keep living it for a long time to come.
Stitching together tradition and tourism
28-06-2018
My name is Hamoudi Hassan Al-Abayagi, born in the city of Al-Najaf, and this is my story… I was born in Iraq in 1952. Today, I am a seller and maker of Al- Najafiah cloak. I inherited this craftsmanship from my father, who inherited it from his father, Haj Mahdi Al-Abayagi. Our family was famous for doing this craft in the Al-Najaf province, the oldest place making the men´s cloak in Iraq and the Arab world. Al-Najafiah cloak is considered as the best in quality and folkloric art as this craftsmanship dates back more than 130 years. It is not only famous in the provinces of Iraq, but also expanded to most of the Gulf and Arab countries. Al-Najafiah cloak can be divided into different types according to the seasons. Summer cloak fits the high summer heat and is light, and Spring and Autumn cloaks fit the moderate weather, and the Winter cloak suits cold weather and is heavy. We also make cloaks customized according to the occasion; sad and happy occasions. Our cloaks are woven with silk thread extracted from silkworms, and embroidered with French or Japanese golden threads obtained from Jordan and Syria. The price of cloak rises due to its difficult weaving. Since I was little, I have worked in this craft, which is considered as one of the folkloric traditional crafts that attracts tourists. Today I have achieved my dream. I own a shop for selling folkloric cloaks and I participate annually in Arab and international exhibitions specialized in folklore. I have participated in the Iraqi Heritage Exhibition, held in the annual Baghdad International Fair by a special invitation from the fair administration in the department of Al-Najafiah cloaks. Our cloaks are characterized by their originality and genuineness, and have received many certificates of appreciation. We offer foreigner and Arab visitors of the fair deluxe cloaks as gifts, especially golden ones because it gives golden appearance. We get ready early every season for this event by purchasing wool, threads and other items to be shown in the market which is visited by many customers from all over Iraq and the Arabian Gulf Bahrain, Kuwait and Saudi Arabia. The most important visitors of this market are Sheiks of Arabic tribes in villages and countryside because they are more commonly considered as their official costumes. Our cloaks are still, at heart, about this folkloric craftsmanship which is considered as a part of the history of our holy city. Our great wish is to ultimately expand the project of the folkloric cloak, showcasing the legacy of this profession to the entire world.
A community of custodians
28-06-2018
My name is Geovanny Rivadeneira and this is my story… I am the representative and coordinator of the tourism operation at the Napo Wildlife Center. We began organizing our community in the seventies. Before, we lived all over the place. To create a community, well, you need a source of livelihood. In 1998 – with our own ideas and our own resources and our own design – we constructed the Napo Wildlife Center. The whole community volunteered. Even the grandparents. The grandparents didn´t work directly on the project, but they passed their experiences and knowledge onto us. And they have received a blessing for being part of the community. All of the young people are working in the service of the community operations. All of the children receive food from it. It doesn´t cost a cent for any member of this community. It is very mature, the community, the organization. They have a source of work, you can see that the quality of life has improved and our children are in university, thanks to that group of people that in 1998 saw the opportunity in tourism to help this community. The Napo Wildlife centre is run completely by the local community. We have accommodation, food and guides. We have a set of rules; we have to conserve our roots. Where we are from and who we are. And the rules are very clear, first our language and our food. Of course we can learn the western cultural aspects, especially in education and technology, but we are always focused first in our roots. The success is, well, we think that if there is a good organization, everyone can promote sustainable projects. It doesn´t have to be in tourism, it just has to diversify the region. It could be in the cultivation of plants, bird conservation, or growth of the local fish population. And of course if you have a beautiful place, a lagoon, a waterfall or a good forest and you protect the fauna, yes you can promote the inclusion of the community. All of the communities can take part in community tourism. The zones that are very rich in petroleum in our territory, we decided that is territory they cannot enter. This way the community can promote local tourism without having a detrimental impact on the rainforest. The Napo Wildlife Center is located in the Yasuni National Park and I invite you to visit the beautiful and diverse country of Ecuador.
A passion for preservation
28-06-2018
My name is David Ahadzie and this is my story….I was born at Feyito - a village that is about 14km from Ada Foah in Ghana. When I was young my dream was to become a pilot but as I grew up, that dream faded and I instead wanted to be an entrepreneur. The entrepreneurial spirit grew stronger and became inevitable after schooling. I searched for jobs in Accra and other cities in Ghana for over seven years, but could not get anything permanent. In June 2010, I relocated from Accra to Ada Foah where there are many tourism offerings. It is one of the holiday destinations in Ghana where I could work as a tour guide in order to enhance visitors´ experience and earn some income. Using my entrepreneurial spirit, I designed ecotourism packages, produced a local tourist guidebook, and started guiding visitors. I began to earn income in a less stressful manner. I also networked with the tour operators union of Ghana to sell more tour packages. More local guides were needed especially during holidays, so I began to form tour guides team called Island Tour Services. We were initially six in number. Now we are 28 tour guides. They are trained by the Collaborative Actions for Sustainable Tourism (COAST) Project and Tour Guides Association of Ghana. We guide visitors to about 16 communities around Ada and even beyond where natural attractions are and tourists buy local products from the rural folks. After adding value to myself through workshops, learning more about what tourists wanted and how my work could make their holiday in Ghana even more interesting, I begin to attract extra income from visitors. I remember I used to get GH¢20 from one trip but after eight months I was getting not less than GH¢70 per an hour and half trip in my first year of tour guiding. As we grew, we formed an association called Ada Tourism Stakeholders Association made up of local boat operators, hotel/guest house operators, local gin and vegetable growers, culture dance group and tour guides. Association activities such as organizing clean up exercises or regulating prices from a common office, enable us to address concerns and interests of various groups for mutual benefits. I have acquired a new sense of direction. I am more environmentally conscious as I know that our visitors are coming to us mainly because of the unique natural and cultural attractions, and are environmentally conscious too. I fully participate in awareness and conservation activities to protect our culture and natural heritage. Already, our community have planted 600 coconut trees over one season at the beaches of Lolonyakorpe and Azizanya villages to serve as source of income, windbreaks and to check erosion. I love tourism. Tourism gives me real opportunity to prove my creativity and innovativeness. It opens wider doors to the world for me as a tour operator and a tour guide through continuous meeting and interaction with all types of people, with different cultures and academic disciplines – making me more sociable and flexible than I used to be. My community largely benefits also as tourism has created hotel chains where many youth work for secured income. Thanks to volunteer tourism we are able to grow even stronger. Some volunteers even financially support school building and toilet facility projects, and teach practical ICT in the schools, to bridge technological gaps in addition to exchanging good cultural practices in Ada. My dream of having my own business is becoming a reality. Now I can hear people say “Thank you, David”. Some years back it was almost the reverse, as I had not much to offer.
Lahij’s languages of opportunity
28-06-2018
My name is Dadash Aliyev. I am married. Have two children. Currently, I mostly teach in Lahij. I’m teaching the Azerbaijani and Russian languages. But, I consider the tourism both as an additional source of income, and amazing pastime. I occasionally guide excursions in the Azerbaijani, Russian and English languages and host guests at my home. Lahij is one the most beautiful parts of Azerbaijan with its high promising tourism capacity. I haven’t always been interested in tourism. Thirteen years ago, a tourism workshop in Georgia supported by the World Bank changed my life. After I came to my country, I started to have conversations among people about issues related to the tourism and its benefits. Soon, we established a public union in order to revive the tourism sector together with the local authorities. The Public Union got registered after 2 years of the decision. Representatives of the ministry and famous guidebook authors began to show interest in our work as they learnt about our tourism development plan in Lahij. I fall in love with the tourism and participated at a number of really informative workshops organized in Georgia. The creation of the Tourism Information Centre in Lahij was one of the most challenging periods of my career. It was very difficult to convince local people about the importance of Information Centre. The first prepared project was approved by the World Bank, but we couldn’t find a place for the Tourism Information Centre. There were many people, including my relatives who created obstacles for us. In spite of all those challenges, the Centre was opened in 2006. In a very short period, majority of tourism companies and guests in Lahij learnt about our information centre. The operation of the Centre was very remarkable, capturing the attention of the “Lonely planet” guidebook that praised our Centre as the most effective Tourism Centre of Azerbaijan. We created a database on Lahij here, entering information on a host of tourism related services. The Centre has its own webpage and advertisement board in place. We placed signs with its location all over Lahij. We offered high quality and affordable services to guests addressing to our Centre. In accordance to the pre-arrangement of service providers, we received small interest fees on guests referred to them by the Centre. That income was sufficient to sustain the Centre. Tourism utterly changed my life. Lahij, one of the most beautiful places in Azerbaijan, is experiencing its real tourism life. Our initial focus was the mobilization of people in the tourism and explaining its benefits. Now we try to further improve the level of services provided and attract much more tourists in the region. It’s impossible not to be excited with the development of the tourism in Lahij. We approach poorer families and help them reestablish their homes as potential tourist accommodation, giving them the opportunity to make tourism their main source of income. Searching for accommodation for guests visiting Lahij, providing guiding, horse riding, transportation, picnic and other such kind of services led to acquaintance with many new people, while considerably adding to my income. The tourism helped me to make many friends in Azerbaijan and from different parts of the world. I tried to contribute to earnings of poor and underprivileged families, bearing in mind that every person should do his/her best to further promote Lahij and satisfy each guest.
From Benedicta to Pope Benedict, with love
28-06-2018
My name is Benedicta Alejo Vargas, I’m from San Lorenzo, in the municipality of Uruapan, and this is my story… My dad was a farmer and my mother used to wait for my dad to return from the field with rabbits, quelites, coal and wood. My mother waited happily to make rabbit stew, or quelites – or to prepare a atápakua, or make a mushroom dish. My grandmother taught me how to cook. I was three when my father died, and my mother started working longer selling pork and animals. I didn´t like it because my mother always prepared meals from pure meat, sometimes atápakua or meat churipo, she loved all of that. My mother was selling barbecued meat often. She would tell me to fetch water. San Lorenzo has a spring, and there I met my husband. He is also called Lorenzo. He stole my heart and I stayed with him ever since. My husband, a farmer, helps me work. I have gone many times to the USA. The first time was scary getting on the plane. Today I go to the USA for work, but I wanted to get to know the place before. I didn´t have any money. When they asked me if I wanted to go I said yes. I always talk to God, I speak with my flowers and trees and my herbs when I go to the hill. I tell my quelites not get mad at me when I cut them because I’m needing to cook, I tell them I cut them to let people try their taste, to see that they are so delicious. I ask them to not be angry with me when I cut them because it helps me move forward with my children. Today I bring you flowers, because I am a cook, and I always have something to distinguish me, because I’m so used to it, I feel like my heart could be a flower. When I get up at five in the morning, I say “Dear God, I am getting up by your great power that you are giving us at this time and this morning, here I give you these eyes, hands, everything that I have is yours. I am nothing, it is all yours, now help me and bless me nothing more than today, not in the evening or tomorrow, only today.” For me it is a blessing of God, and because God never leaves anyone. He sees how our hearts feel, and how it dawns. God sees everything and if there is no money, no one suffers, because God is great, and God gave me the gift to work. He gave me the gift of knowledge. My grandmother taught me 10 or 15 dishes and today I have added more meals, and everything is God, because he never leaves me. He has never let me go without food. It was thanks to Roberto that I was invited to the Vatican to cook. When I met Roberto, Roberto told Cynthia to take me to the Vatican and she said yes. Thank God he thought of Roberto and he had me in mind. When I realized this is where the Pope was, I felt faint and I said to my husband, “Roberto and Cynthia told me that I will go to the Vatican, where is it?” And my husband didn’t know because he doesn´t know much; he also grew up on the hill. There I was sitting in an office in the Vatican, I was with my daughter Elvira, when men arrived with helmets and a swords. They grabbed me, one on each side. Elvira was crying because she wanted to go with me. But they only led me to go up there to greet the Pope with Roberto. Roberto said to the Pope “she’s your namesake, also called Benedicta”. I almost didn´t hear them. I wanted to cry. I felt joy, nervousness, trembling, and with great emotion I felt, as if I no longer had bone strength. I felt well and I blessed the Father and all the rosaries I had. My family works together, we are a chain. I am the pillar of my family, the woman in my home is the most important element, in a community where man is the traditional head of the household. I am a brave Purepecha woman who is moving forward, thanks to God who gives me strength to move forward with my children, doing what I love from my heart.
Building a new tourism destination, naturally
28-06-2018
My name is Asadsho Zoolshoev, and this is my story…I am from Tajikistan, and am now living in the eastern part of the country in a beautiful mountainous town of Khorog, the administrative centre of Gorno-Badakhshan Autonomous Oblast (GBAO). Currently, I am the Executive Director of Pamir Eco-Cultural Tourism Association (PECTA), a non-profit organization aiming at promoting and developing sustainable and responsible tourism in the mountainous areas of Tajikistan. Tourism is a new and promising sector of the economy of Tajikistan. Sustainable tourism development brings benefits to the region not only in economic and social terms, but it also brings ecological efforts to protect the mountain environment for future generations. PECTA was established in 2008 with great support from the Mountain Societies Development Support Programme (MSDSP), a project of the Aga Khan Foundation. Currently PECTA has 21 members: 13 Tour operators and eight services providers. In addition, PECTA is working with home-stays owners. In total up to 86 home-stays are operating in the region; 90% of the home-stay owners are women, who can generate some income for their families from this business new to the region. Bringing local people to business has been among our main challenges. Because of the lack of knowledge in market economy it has been a very challenging task to adapt local people to the hospitality business. Therefore, it took quite a time to attract local people to the tourism business. Nowadays we are focusing on capacity building for all tourism stakeholders on such topics as quality of the services, marketing and promotion. As PECTA’s Director, I liaise with the local and central government to lobby the promotion and development of tourism in the region and nationwide. I try to promote an understanding of how this sector of the economy, which has not been promoted in the region for long time, has become very important for the local economy. Tajikistan lacks in natural resources, such as oil and gas, hence tourism presents the only real immediate profit generating sphere. I have been attending various workshops and conferences in and outside Tajikistan, where I present my organization, my region and my country. I recently participated in the International Tourist Fair annually held in Berlin, where I had the honor to represent Tajikistan. There were many tour operators in the Fair, who expressed their interest in responsible tourism and approached me with various questions about our country and region. Bringing more tourists to Tajikistan is our end goal, since this not only improves the lives of individual persons working in this sphere, but also will develop the overall economic situation of our beautiful mountainous country, our Tajikistan.
Tourism protecting people, predators, prey and place
28-06-2018
My name is ‘Mama’ Anna Pallangyo, and this is my story… It all started with micro enterprises initiatives by the local not for profit organization FAIDA opening their door to my predicament in 1994 then grappling with a life full of disadvantages and lack of meaning. They sponsored me to train in entrepreneurship skills and milk processing. I then proceeded, with the help of FAIDA, to be introduced to the idea of promoting cultural activities in my village. It encouraged an integrated approach to cultural tourism in which I convinced seven other women to join and we founded the Agape Women’s group, and later developed income generating projects, through the Mulala Cultural Tourism Enterprise. With the help of SNV and the Tanzania Tourist Board (TTB) in facilitating our promotion we finally received a first group of 20 tourists in the first quarter of 1998. Life has since grown in leaps and bounds; I have found a meaning in life and living, enabling me to pay for school fees for my three children up to the university level, including building a new house, owning a motorcycle and a small car. Seeing the great need there was in pushing the education agenda further in the village, I was able to raise funds and donations to support the kindergarten, primary and secondary schools with critical items meant to add value to the quality of education. In addition, I have pioneered the setting up of a school with four classrooms and drilled a bore hole to supply water initially to the school and later to the whole village. Today, all the stress of life has passed and my family and I are happy that several partners came on board to help me change my family’s lifestyle, other group members and our village.
Serving up local customs and cuisine on a global table
28-06-2018
My name is Anthony Rahayel and this is my story… I was born in Beirut in 1983, a time when Lebanon was going through a period of intense political struggle and turmoil. For much of my youth there was always something happening in the country that affected people’s wellbeing, from violence to political deadlock or war. As we emerged from crisis after crisis we Lebanese proved to the world that we are survivors and no matter what happens we will always be looking forward. We continue to face challenges, but I have faith that the Lebanese will soldier on. As I grew up something inside me kept calling… I wasn’t satisfied with what I was doing and I only realized what really inspired me after I graduated from university and started my day job as a dental surgeon. I realised Lebanon is a survivor and we Lebanese are always coming up with new things, new places, new restaurants, importing new franchises, creating our own and exporting them to other countries… But then I thought, this is all great, but are we experiencing the very best food available to us… I came up with the idea for www. NoGarlicNoOnions.com, a means to express my thoughts, how I feel and what I taste every time I go out for a meal… I became a representative for the average person, people who enjoy going out and want their money’s worth. As a result of the great feedback I receive I feel I represent many Lebanese. I never expected the blog to pick up so fast. For the past three years, NoGarlicNoOnions has been scouring Lebanon and beyond, to discover and share the very finest culinary creations with its audience. However, I still wasn’t satisfied. I realized with time that we as Lebanese, especially my generation, have lost touch with ourselves – our diverse culture and what makes this country special. I wanted to get acquainted with my own country, its variety of people and culture. Food was the tool. I started travelling around different parts of the country from Tripoli, to Sidon, Tyre, Beirut and beyond. With a video camera in hand I started roaming around the country’s streets, meeting amazing people making amazing food. I discovered various ways of preparing the same food in different regions, starting with the simplest thing as the thyme mankoushe… I wrote reviews about my discoveries and my videos became a huge success as people travelled around the country with me discovering cities, towns, and delicious bites. NoGarlicNoOnions allows me to bring unite people in a divided country. Lebanon isn’t an easy place to live in, but creating something like NoGarlicNoOnions has brought all sorts of issues to my mind. Prices are high, so people really want value for money, businesses come and go, so we have to support the good ones and, put quite simply, people want to be able to relax and have fun whenever they get the chance. It’s important to help people explore their own country, to tell them the very best it has to offer, in a country as stressful as Lebanon helping people get out and about, and forget their troubles for a while, that’s a service. I am now part of a huge community, one that continues growing where we live, who we are. We’re from all walks of life, from all religious and political backgrounds, and that’s really important in Lebanon. We don’t discriminate; we’ll travel anywhere, anytime. I’m amazed by the conversations I have with the NGNO community, we discuss cuisine, talk about new places and learn from one another. I love knowing that I’ve touched people, that they understand what we’re trying to do and that they enjoy hearing our stories. Most of all, I love that people love food.
Keeping history and community rock solid
28-06-2018
I am Ali Heydari, fifth and last child of my family, and this is my story…. In fact, we are three families living together. I am from Iran, Khuzestan province, Dasht Azadegan, Bardye village. I am a member of the Iranian ecology network and active in tourism. So much of who we are is reflected in the buildings around us. This is why this place matters to me. The type of structure called Mozif dates back to Sumerian age. Unfortunately, this is the last exact construction. It was destroyed thirty years ago. For the past eight years we have thought of rebuilding it. It was built by residents of this area so long ago, and until today, and it has been visited by many people. Knowing it had a special meaning, we prepared it as a tourist attraction. We worked hard to make sure that the stories of its history, its traditions, were preserved. Slowly, we started to introduce it to our countrymen and people from abroad and make them familiar with an old structure. The building is unique in the province, its construction having been ceased long ago in southwest Iran. Our activities include providing lodging for tourists, local food, traditional music and dance and Arabic coffee. We do what we can to make their visit to this area comfortable, wishing them to stay as long as possible, to learn as much as possible. Cup custom, which is unique and complex, is also presented. We prepare Arabian coffee with traditional equipment and serve it to our visitors. Besides all of this, we can arrange for visitors to visit three international wetlands Shadegan, Hour-al-Azim and Hour- al-Hoveyzeh. We can also have bird watching tours and ecotourism tours in the desert and protected area. Our greatest challenge is the skies. There is no specific problem that we face except the weather. It is hot with high humidity five months a year. For this reason, in that period we cannot serve our visitors inside Mozif. The Mozif has revived as a place to see, and has become one of the greatest tourism destinations our country has to offer. Mozif is listed as a national site. We are happy that we introduced it. It is because of Mozif that I am a tour guide. Tourists are conscious of change after they visit our area. They get better and clearer ideas about the locals and their ways of life. Many tourists from abroad prefer to find residence here instead of five star hotels. We are glad that sustainable tourism is developing in this area. Tourists’ satisfaction is our best happiness. Our goal is to be friendly to them so that they can rest and enjoy their visit.
7th Global Summit on Urban Tourism
28-06-2018
The World Tourism Organization (UNWTO) is pleased to inform that the 7th UNWTO Global Summit on Urban Tourism will take place from 16-19 September 2018 in Seoul, at the kind invitation of the Seoul Metropolitan Government, supported by the Ministry of Culture, Sports and Tourism of the Republic of Korea, the Korea Tourism Organization and the Seoul Tourism Organization. The provisional programme, general information note and registration online will be available shortly.
Building a future in the community
28-06-2018
I am Sandra Perang, and this is my story...I was born 30 May, 1969. I am one of seven children. I grew up in a little village called Prensekraal outside of Wupperthal. We had a small two bedroom house with no electricity and no water. We made use of candles and oil lamps, an Agga stove and water from the river. I went to school in NuwePlaas which is about three km from home. I finished grade 6 and then went to Wupperthal until grade 8. Wupperthal is about 15 km from home. We used to walk to school every day, in every season. My dream was to be a nurse. This was all I ever wanted to do but circumstances didn’t allow me to pursue my dream. As soon as I was old enough to go and work, I had to leave school to help my parents and also to keep my younger brothers and sisters at school. I started working on a citrus farm where I picked citrus. This was the most challenging time in my life. The worst was the working and living conditions at the time. I had to get up early in the mornings to make sure that I had something to eat for the day and then go to work in the cold winter. I then decided to go to Cape Town and try to find something better. I walked for days from door to door to find work as I had no money for transport. The life in Cape Town was just too intimidating and fast for my liking. I then returned home worked on a vegetable farm and then inside a packing store. This was a little better but it was still hard labour for little money. Then I heard of Bushmans Kloof Wilderness Reserve and Nature Retreat – I heard there were some job opportunities there. I started as a scullery worker. There was the light at the end of the tunnel. I started taking interest in helping the chefs whenever I had a moment. I helped with breakfast and as soon as the opportunity arouse I applied for the breakfast chef position. From there on I grew within myself by leaps and bounds. Today I am a Sous Chef, and I am so proud. It was tough and not always easy, but I made it to the top. It was not my dream but I found another passion on my journey. I am so proud. Bushmans Kloof has opened many doors for me, it has given me a chance to grow and improve my life. Bushmans Kloof is owned by the Tollman family, just the most amazing people. They have built a community for us, with so many benefits. Our living conditions are so much better than anywhere else I had worked before. I have my own little two bedroom house with a kitchen and bathroom. My little ones can go to the crèche and I know that they are safe while I am at work. Bushmans Kloof takes care of our children’s school fees, they cover our doctor’s bills, they provide us with transport when in need, and they give us incentives. I had the opportunity to fly to London for ten days and experience the most amazing ten days of my life. I now earn a decent salary that gives me the opportunity to provide for my family’s future. If I wasn’t here, I might still be working on a vegetable farm for a minimum wage. I would definitely not be as successful as I am now. I suppose life is what you make of it but if you don’t have an opportunity then life could only be what it is. Bushmans Kloof changed all of this for me. Through hard work and dedication I have become something in life. I never would have thought that one day I would become the Sous Chef of a 5 star Hotel that was ranked number 1 in the world in 2009! I have learned and experienced so many things, and I have travelled overseas which is a major opportunity for someone from my community. Above all this, I can provide for my family, no one has to go to bed on an empty stomach.
True ability
28-06-2018
We are Patrick and Carine Van Bogaert-Pijkels. We live in Sint-Niklaas, and this is our story…We met at Zigzag. And last year, we got married. We got married in May. Zigzag is a meeting place and a centre for mental health care. It is now located at the Knaptandstraat. But soon they will return to the Hazewindstraat. They will be just around the corner, so this will be easier for us. Zigzag is an organization for people who stayed in a psychiatric institution or are still in a psychiatric institution. Or people in need for mental health care. Or people who just visit a psychologist or psychiatrist on a regular basis. These people are all welcome at Zigzag. My centre for mental health care sent me to Zigzag. And there we got to know each other. We do volunteer work. At Zigzag we serve drinks and we write for the Zig en Zo-newspaper. I can be creative there. My main hobby is music. I’m the DJ of the house. We started going on holidays when we went to the Holiday Participation Forum. We went there to celebrate their 5th or 10th Anniversary? The 10th. Well, when we came to the Holiday Participation Forum to celebrate its 10th anniversary, we shared our story. We described our dream to go to Austria someday. We did not go on holidays immediately after our marriage. Eventually we went from the 25th of July until the 2nd of August, though we got married in May. We took our time to look for what we wanted to do and how much everything would cost. Since that time, we have been on holidays to the seaside six times. And this year we will return to the seaside. Our next holiday will be at the seaside, in Blankenberge, in the Holiday Centre Floreal. In the very beginning, we didn’t have a plan. We packed our stuff, we went for so many days, so we need some pair of socks, some of this, some of that and that’s it. But then we found out, also because of my autism, that you really need some things on holidays, that you can’t forget. Because of my hobby – crocheting – I can earn a little bit extra. And with everything I earn from crocheting I would like to go to Disneyland someday. Because I proposed to Patrick in Disneyland. And I would like to go back once. So, every time I sell a cuddly toy, I put a small amount in a jar to save for Disneyland. We haven’t set a date yet. It could be in two years, in three years. On the Molly Brown (attraction in Disneyland). That’s where I asked Patrick to marry me. We are very happy that we got to know the Holiday Participation Centre a few years ago. I understand that going on holidays has an impact on other parts of your life. You’re not just going on holidays, it’s something special. For example you ask someone to marry you. If you want your vacation to be achievable, you have to set your goals long in advance, I think. We set our goal. For example, we want to go to Rome. My niece went to Rome last year, and she can’t stop talking about it. But our goal is not next year going to Rome, because we know, we can’t make that. But we are saving our money to go to Rome. We set aside a small amount of money, that doesn’t have to be each month. For example when we receive a lot of bills. Or when something breaks, you never know. But we always try to keep a fixed amount of money aside each month. Because we know we can do something fun with it, we can go on holidays with that money. Going on holidays is important because I don’t want to give up on activities because of my autism. People with autism often avoid busy situations because they overwhelm them. But I don’t want to give up on that, I want to do all those activities. Even though I know I’ll have to lie down the next day, because it was too much. But we always try to plan for an empty day, the next day. A day out of the house, out of the daily routine, to get to know a nice area, to get a breath of fresh air by the sea for a few days, so that you can do some nice activities there. It’s a whole other atmosphere than when you’re stuck at home. When you’re on holidays, you notice that it’s a totally different feeling.
Diving into the future
28-06-2018
I am Noumeri Nasr, and this is my story… I am from Nubia, this is in Aswan. Since I have been diving, I live in Hurghada. Hurghada is in the north of Qena and it is approximately 300 km north of Qena, which is 500 km north of Aswan, approximately. Hurghada started with the diving industry, and now is famous for diving. I am proud to say I am the first Nubian diver, or let me say, the first Nubian instructor. I grew up in Aswan, in the river Nile. We are a big family – we are eleven – six sisters, three brothers and my parents. When we were children, we used to swim in the Nile, but we never thought about diving really. That’s why, at that time, there was not much of Nubian divers. Actually, I was working in a hotel as a waiter. I have seen thousands of foreigners; they come to spend a lot of money to do scuba diving. I wanted to discover that, to try it once. Since this day, I am addicted. And I am lucky. In the Nile, there was no diving. It was just swimming, kids playing in river Nile. In my first water dive, it was scary, because I have always lived above the water, I mean, swimming and kids things. But, since I put my mask on, it was a surprise for me. A wonderful surprise. In the summer holiday, I was working in Alexandria to help my family. After I tried diving, and became an open water diver and a dive master, a lot has changed. I had more income. Enough income for me and my family; I am proud of myself. And also, the people, all the people I have been teaching diving to, when I see the smile on their faces, it is great. I never thought that someone could come and say ”thank you for teaching me that”. My family in the beginning did not understand my love for diving. My mom, she was very afraid for me. She feels safe when she sees me above the water but when I am down, she misses me. She can’t see where I am, and she doesn’t have the knowledge to follow the bubbles…she thinks she lost her son. The first time she was really like ”my son has survived”. And from this day on, she trusts me. She knows it is not that difficult. If Noumeri can do it, anybody else can. There is so much to see under water. We know the fish because we eat them. I teach my students to see the fish differently, not just for eating. It is better to show them something they never have thought of or never tried before; and I will be so proud to show them those things. Today almost all my family works in tourism. My younger brothers are divers as well; they are diving instructors. I have three kids: Marwa, Yehia and Luqman. Marwa is already a good swimmer. When she was six months old I put her in the water and she was for a couple of seconds underwater. Yehia, for sure will become a diver, like my teacher Yehia. That is why I put Yehia to my son. Luqman is only three months old, but of course he has the blood of a diver. I will never be able to thank enough my teacher, Yehia Safwat. Actually, I met him after I was a dive master, but really not understanding what diving, or safety diving, meant. But after I met him, he really taught me how to be safe and make people around me safe. Right now, I am a master school trainer. I was planning to make more, but unfortunately, after January 2011, the political problems stopped me continuing my education. But I keep going. I study a lot. I have a lot of knowledge about diving. And I hope tourism can come back to Egypt, and I make more money. And I would then do my courses, for sure. And after that, I would call my diving center the ‘Nubian Diving Centre’. My friends around me, they are also very proud. That’s why there are a lot of friends that have already certified as professional divers. Today, I think that more than 600 Nubians are diving, and they are diving professionally. I am sure there are thousands of guys that want to do it and I think that after they have seen me, they believe it is not this dangerous. I wish, and I dream, that after the revolution things will end and tourists will be back again to Egypt and that I can get back to my life again, I mean, diving.
Viet Nam’s ladies of the river
28-06-2018
My name is Nguyen Thi Ba, and this is my story… I am 57 years old. I was born and grew up in the Truong Yen commune, in the Hoa Lu district, in the Ninh Binh province. My family life was really difficult; my husband abandoned me for another woman when I was three months pregnant of our second child. Before, it was very hard for me to bring up my children; we lived mainly on cultivating several rice paddies and breeding pigs and poultry, so I had to stay up very late to make embroidery. I only wished to earn enough to bring up my two sons, I had no other dreams. In recent years, besides the farm work and breeding pigs and poultries, I also row a boat for tourists in Trang An. I saved enough money to build a new tiled roof-house with an area 100 m2 that can protect me from the rain and storms. Above all, my sons both have good lives, so I am very pleased. I am still working so I can save some money in case I get sick. I row a lot of tourists across this river, some are easy, some are hard to please, but I always tell and encourage other boat rowers to be friendly and hospitable with the tourists. During the trips, we often introduce to our tourists the natural beauty as well as the culture and the history of Trang An. This work is very suitable for me, so I want to work for a long time. Rowing the boat requires good health, I am afraid that in next few years, when I grow old and somewhat weaker, I won’t be able to work as boat rower and when that time comes, I will work on the farm and look after my grandchildren. My two sons will take good care of me and they will continue this work for me. This work gave my family a more prosperous life than before. I saved money to build my house. Before, when I did not row the boat for tourists, my income was mainly from rice paddies; I earned about 300.000 VND a month. But when I was recruited by the Xuan Truong enterprise to work as boat rower in Trang An, I earn from 2 to 2.5 million VND a month. In the festival time, I can earn more than 3 million VND. Moreover, I meet many people and obtain knowledge in the field of tourism, particularly different cultures. I have delightful and good memories with the visitors.
Business through Bedouin community development
28-06-2018
My name is Mohammad Daifallah from Jordan, and this is my story… I am living with my family at Wadi Araba – this is my home. I was born in 1980 in a Bedouin family in a cave. I grew up in a place that is called today Dana Nature Reserve. When I was a little boy I went to a school. My school was one room. A small place. But it was school, and it was good to study, and I saw my friends every day at school. I spent ten years there. After that I left to go to the next school. I liked school, I liked to learn. After that I went to the Mutah University to study Arabic Literature. It was a big challenge for me because I was the first one to leave this area to study outside, and there was no example for me to see what the people need to do. I was alone. I was the first one. I was scared, but also happy. I was the first. After that, I had to start to make money, to take care of my family. I came to this place. I hoped I could find work – this is my home, I know this place. I could learn. They gave me a job. I was so proud. I worked at Fenyan Eco Lodge in different jobs, and later as an Eco Guide. The work here helped me because the work was close to my family. It was a good chance to stay close with my family, not going outside looking for a job. Today, I still work at the lodge. But now I am married, and I have a house, and I have two children. My work is close, so I can see my family every day. This makes me happy. What I love of my work is I am working in nature, and I am working with the tourists. I meet the people, and I tell them about my culture, and also teach them about my traditions. And also I learn about them and their culture. When I tell my friends, they are jealous of my job and they like what I do. This work gives me a good chance because I learn from this work a lot, and get many ideas about the future. If I do anything in my future, I will say thank you for this place. If I was not working here, probably I would have to live away from my home, from my family. Probably I would go and work in Aqaba (200 km away), and I would be far away. This work helped me to build a nice house, also to take care of my children. Also to use technology like the internet and the computer. And everyday I learn a lot. There is also more for me to learn. I am happy when I learn, and I can tell my family about my job. Maybe my children will work here one day. Probably in the future I will be a famous person in this place, because many articles are written about this place, and I am in these articles. People see my picture. I will become a famous person in this place, not a simple person.
Desert daughter
28-06-2018
My name is Mariam Abu Rkeek and this is my story…I am from the village of Tel Beer Sheva, in Negev. I was born in my grandmother’s tent to a very large family of 20 brothers and sisters. Growing up, I remember watching how my grandmother made natural beauty products and medicines from the natural sources available to her. I remember how she helped the people who came to her for treatment. I always had a dream to do something different from my grandmother. When I completed my studies in Tel Sheva I received a scholarship to travel to the UK to study a BA program. Being in Britain showed me that the world today has an awareness and knowledge about protecting the environment. I began to compare modern living and my life. I started to compare what I knew about the old traditions and saw how the modern world is searching for natural cures, beauty and well-being. This all made me think differently – I understood that the old ways could actually be preserved and help modern day living. As the world is changing, many look to the old ways as solutions in tune with society’s needs. So, when I returned to the Negev, I made a decision that I was going to preserve the traditions of my grandmother. I started making soaps from olive oil and camel’s milk, and other wild desert herbs. I also started to produce aromatic oils. I sold my products to local women, as well as to tourists who would visit Israel and wanted to try my natural products or take them home as gifts. It wasn’t easy for me as a woman coming from a rather conservative society. In my community, people would look at me as someone who didn’t have the ability to do such a project. No one took me seriously. For seven years I was under a lot of pressure from my family to give up my dream, especially because I chose to make business instead of marrying and raising a family. I held my strong belief that I could succeed. My small business is now ten years old. At the beginning it was only my closest sisters and neighbors who gave me some support and helped me get started. Slowly but surely, I invested in this project and turned it into a real business. My dream is to turn my small business into an international beauty company. This will give me the opportunity to employ many more women from my community. Today, at Desert Daughter I work with five other women who are the treasure of this business. In my village, there is a lack of jobs available to women, so as my business grows I will be able to employ more and more women from the village and help them provide for their families. I hope that Desert Daughter will tell a story that can be an inspiration to women all over the world. If I, a Bedouin woman without any means or resources can start a successful business, then I believe anyone, anywhere in the world can succeed. I hope my story will be useful to others and inspire them. I hope others will follow my example of preserving heritage and traditions and at the same time, offering solutions for employment. Life is not worth living without a dream.
In my grandmother's home
28-06-2018
My name is Katie Charalambous, and this is my story… ‘Kalosorisate’, Welcome! This is Vasilion, which means Kingdom. Here is where my grandmother and her sisters lived. In those times, Polis Chrysochous was the center town of the small villages in the Akamas area. Nowadays, the Polis area became one of the main touristic resorts in Cyprus. As a child I used to visit my grandmother to spend my Easter and Summer vacations. Life was slow in those years, I was the first grandchild and I had all the attention, I was spoiled but in a good way. I feel nostalgic of those days. I remember the afternoon walks with ‘giagia’ (grandmother) Katerina. The sea is very near to our property and I used to love this promenade. I think of the August nights, listening to aunty Persa’s parables. She used to tell us that the sky opens during the August nights and the stars fall so we could make our wishes – but we must be very careful what we wish for, as our wishes always come true. As I grew older, I used to wish to have my own business. I never thought that my wish would come true – that my vacation childhood house would be converted into my own accommodation business. It all started suddenly when I was working for many years with our local airline. I left the airline when an early retirement scheme was offered. My grandmother’s house was already mine. I inherited it, but it was nearly a ruin. I needed a huge budget in order to restore it. At that time, I was lucky as there were some European structural funds and that was the beginning. Since the property was listed, I needed to go through many formalities, rules and regulations, especially as we found Archaeological remains of three eras in our garden. The more I did, the more the urge of completing the project grew stronger day by day. I was so excited that ideas and dreams grew bigger. This is a traditional Cypriot accommodation business. This business is all about relaxation, a retreat back to our roots. Through this business I am transferring to our guests warm sentiments of my past world. We live in a modern world. It has become so fast, so much pressure. For this reason, technology and comfort is a must. Every little detail had and has to be taken care of, to make it possible to rest, but still feel in control. Since most of us live a daily hectic life, I thought of an escape, a return to our grandmother’s house which for me means a warm protected place, a garden full of roses, home grown vegetables, fruit trees, and of course a homemade orange cake. Whatever I do is with pleasure. When you are dealing with traditional houses, you need to have strong sentiments and most of all a big heart to be able to stand by any difficulty. I love being in the garden taking care of my roses; this brings me peace and I do enjoy our guests’ positive reaction to the flowers and the scents from my garden. I also love cooking. The houses are self-catered, but when our guests want to taste and experience the Cypriot gastronomy I gladly cook with them. I mostly prefer to let them relax; privacy is all that matters when you enter Vasilion. For me it is my business but also it is my refuge, I cannot imagine doing anything else as this is what I enjoy most. Vasilion is part of my history, is part of my life; we two are bonded together. I continue to dream… and to make wishes during the August nights.
In the footsteps of Santiago's pilgrims
28-06-2018
My name is José Antonio de la Riera, and this is my story… We are in a small village at the edge of Finisterre, Santiago de Olveiroa. My life is largely devoted to the recovery of places like this; in this case the Route of Santiago, in a work of research that is part of all my life. The Route has suffered centuries of neglect. It was a real challenge for us to recover those old traces. Apart from the historical research and field work we had to do, we found an almost universal skepticism. How could a medieval pilgrimage from ancient times be recovered at the dawn of the 21st century? How could we recover the road towards a distant grave in the west through hundreds of villages like Olveiroa? And yet the dream came true because of common values: with brains, heart and hands. Today man no longer seeks the forgiveness of his sins. Yet, if there are any common values to the nomadic man, it has always been the restlessness of the human being. We often say that the Route of Santiago is like the thread of an old rosary. The beads – the great cathedrals – are there, but what gives it life, is the thread of the rosary – the small villages like this one of which there are hundreds on the road. Small monuments, ‘cruceiros’, small shrines, churches – they form an impressive, tangible heritage. We have valued this heritage; the legends, the traditions and the old music. All this has exploded in the late 20th and early 21st century. At the start, there was nothing more than ruins in a region usually isolated, and yet the best of all Europe is coming here. It is all thanks to the recovery of the old roads to Santiago and Finisterre. And with the pilgrimages came cultural tourism, surrounding the whole phenomenon of the recovery of the old medieval environments. In 2010, the Holy Year of Compostela, over 272,000 pilgrims came to Santiago de Compostela to do a traditional pilgrimage meaning covering the trail on foot, horseback or bicycle. The road is a space of freedom, solidarity, adventure seeking, spirituality and a way to go. Many of them covered hundreds of kilometers, others thousands. Along the trail, a tourism sector that is respectful to the surroundings and respectful to the natural environment and the historical ethnography has grown. There is respect for the pilgrims, and economic benefit for the villages that were otherwise doomed to virtually disappear. But now with the Route of Santiago and the cultural tourism that has formed around it, we have seen a comprehensive and harmonic recovery. What I have learnt from this? That the traveling nature of man is immortal. The ‘Camino de Santiago’ completely distinguishes itself from the so-called religious tourism for many reasons, the main ones being its multiculturalism, its ecumenism, and above all because it retains the legends from the 5th century, such as the stoning in front of the old hospital of Roncesvalles. Here “the door opens to all.” This is my ‘workplace’. For centuries, thousands of pilgrims have passed on this ground we are treading, and I certainly do not know what my life would have been like without this ‘work’. We are now a cultural association – the Friends of the Camino de Santiago. In the future, this old passage of pilgrims, will be kept up for the next generation. I hope it will benefit all of these villages not only culturally and personally, but also in their social and economic development. They deserve to be reinstated in the modern era. The Route of Santiago certainly changes the lives of all who work on it. At this point, it would be difficult for me to imagine a life without this work.
Man and mountain gorrillas in natural balance
28-06-2018
My name is Jean Damascene Hakizimana. I’m the head ranger in the Volcanoes National Park in Rwanda. And this is my story…I was born in 1972, and I live near the Volcanoes National Park. I grew up seeing that the park was facing some illegal activities, such as poaching, so I grew up wanting to be a guide or a ranger. I wanted to be a ranger or a guide as I loved so much the gorillas.I explain to my family and to my friends that I am doing activities related to park protection – coordinating activities of protecting the park, organizing routine park patrols, short patrols, camp patrols and cross-border patrols that are coordinated patrols. Our cross border patrols are done with our neighboring country Uganda because this park is trans-boundary. On one side, we have the Mgahinga National Park and, on the other side, we have the Bwindi Park, so for protecting this park, we do a joint patrol. We have to make sure all equipment to enter the park is available, such as radio for communication, binoculars which helps us to observe the things very far from us. We have guns for protection. We monitor all of our activities in the park. We face some challenges related to the few number of rangers we have in this park. We collaborate with the community in order to monitor all activities that are being done by surrounding communities outside the park. Because I love so much gorillas, I also made some environmental clubs to help protect the gorillas and the whole environment. Doing this work, I am able to continue my studies, improve my communication skills, and I also benefited from many trainings related to the conservation of the park. Now, I am able to do mapping and use some software that helps me to do reports which are used in park management. My children and my family are very very happy of the job I am doing, and they support me very very much.
Sanctuary for tradition and travellers
28-06-2018
My name is Faisal Al Halabi, and this is my story…I was born and raised in this beautiful village, Aammiq, which is renowned for its peaceful and friendly people. I grew up loving to hunt. I was an expert game hunter. A few years ago when nature reserves started appearing in Lebanon, I met some of the young people working at the Shouf Cedar Nature Reserve. They began giving lectures on hunting methods and seasons. I became quite interested in these issues and started working in tourism. Through this, I met a young who explained to me what environmentalism was about and offered me a job. I became a true believer and went from being a hunter to an environmental activist. I worked with them at the reserve, as a team member, four or five years ago. Then I transferred to the Aammiq reserve. The Aammiq reserve was known for hunting, cattle grazing and logging; however, all activities were unregulated and environmentally harmful. Fortunately, when the Skaffs returned to their lands after the war, they took the initiative to create a reserve to protect the area. I moved from the Shouf biosphere reserve and started working with them in Aammiq. It’s an impressive initiative. I hope that all Lebanese officials and landowners would also take the initiative to protect the land. This has become a beautiful area with plenty of trees and wildlife. Many environmental projects are being carried out here. This is all thanks to the Skaffs, who greatly contributed to protecting the environment. The area has turned from a private land into an oasis of exemplary reserves. It is also a key stop for migratory birds as it features the largest freshwater wetland in Lebanon. Getting my family and friends to understand what I do was a challenge. Education is definitely the first step to persuading people. I began with my friends and family. Gradually, they all came around to the idea. The benefit is clear. Through our work, we have managed to turn 60% or more of the residents into advocates of the environment. Many young people embraced the idea and each began working within their preferred field, but always with a view to protect the environment. If I did not do this job, I think I would have become a farmer, although I don’t particularly like that line of work or find it satisfying, despite it being useful and beneficial to the environment – but it’s not my passion. I was offered many jobs but I feel most comfortable in this one. This is what I was meant to be doing. And it is part of tourism. I began working with my family in tourism almost 12 years ago. We offer tourists room at our family home; my wife handles the meals. We started with five or six people, and now we are hosting groups of up to a hundred – and that was before we opened the restaurant. Preserving the environment is not only good for tourism, it also creates jobs. This building has been under refurbishment for eight years in association with the Shouf reserve and A Rocha. It was supposed to be a hotel for tourists. But studies showed that the hotel would only benefit one family or two at most. So, they developed the project as an eco-restaurant – the first of its kind in Lebanon. All the food is organic and cultivated on the reserve. The restaurant has created jobs for 15 families. The restaurant and touristic services it offers have certainly increased the number of visitors to the area. Tourists can now enjoy high-quality meals in addition to hiking in the mountains. For me personally, my job has allowed me to meet people of different nationalities, and that is in itself extremely important. This is what I was meant to be doing.
Opening hearts and minds through homestays
28-06-2018
My name is Dato’ Haji Sahariman bin Haji Hamdan and this is my story… At the age of 25 I got married, now I have nine kids. I used to be a rubber tapper. In 1995, when I was in my early 30s, I started this program – the homestay programme. I began with my house first, then with my mother’s house and my mother-in-law’s house. Thanks to the government, especially the Ministry of Tourism and Tourism Malaysia who contribute to this homestay programme, now I’m like a boss to the rubber estate. From the early stage of five houses in this village, now we have 162 houses to welcome people from all over the world and also from Malaysia. We can meet many people, we can meet Japanese, we can meet Europeans, we don’t have to go there. There are around 151 villages throughout Malaysia which are part of the homestay programme with the help and support from the government. I started a business with one room, and now I have about 34 rooms. I have nine kids and four of them are working with me. I have more than 12 youngsters in this village also working part time with me. The homestay is very good as it gives a lot of revenue to the villagers. People come to the village, we treat them as part of the family – we stay together, we cook together, and do many activities together. A lot of money is coming to all the villagers. When we talk about tourism, there’s a lot of money and revenue coming from this tourism. We get money from accommodation, food and meals and from activities. There are a lot of activities in the villages – tapping rubber, fishing, elephant sanctuary; we have bird watching, and so on. This all creates revenue; a lot of money from the outside now comes to the villagers. I think it’s very good. We thank a lot not only to the Ministry of Tourism. We also thank the Ministry of Rural Development and Entrepreneur. They helped us with training and seminars on internet and technologies. We also have the Plant a Tree Programme. All the people who come to the village plant a tree, and now we have more than 100,000 trees that have been planted by the people who visited our homestay programme. When we talk about achievement, every year is a success story. We started in early 1995, we developed less than 50 villages and now there are already 159 villages. We started with about 5% of occupancy. Now, at the end of 2012, we have about 33% of occupancy. We started getting revenue only about RM 5 million and we already achieve RM 18.6 million. We have about 325,000 people who have visited us in 2012. As I look to the future, I would like to transform this homestay programme. I would like to transform this business into a bigger business in the city and in beach areas. I think the time is now to grow this tourism from small to bigger, so that all the villages can achieve what people in the city can achieve.
A cultural hotel, a community haven
28-06-2018
Hola. My name is Alonso Bermúdez Paniagua, and this is my story…I am from the area of Islita. I have been working for the hotel Punta Islita for 14 years already. I grew up in a nearby town called San Francisco, it’s only 25 km from here. It’s a very simple town, like any other town in the area. I was born there and I was raised there, however I went to school to another town because the school there was very basic. When I was young my family encouraged me to go to a better school so I could get better prepared. My community has no more than 200 people, with basic services such as a soccer field, church, school, bar, you know, things like that. But very, very basic. My dream was always to have a better job or to have different opportunities than the ones that I could have over there. Where I was growing up you could only work in cattle raising, farming or construction. And so my dream was always to go to school, be better prepared and get a better job. I never thought about working in the hotel business, but it was something interesting, and the tourism sector gave us good opportunities. And my family had a little restaurant so we were always related to service. It was different to what I do here, but in some way it was related. Here in my job there are a lot of challenges. The main challenge is to make the employees and the guests happy. And so we always raise the occupancy – we give more authentic experiences to our guests every day. So, that is our challenge – to keep people happy every day, and to translate it to different things. I always say that the sector that I work for is all about service – to the client, the staff or the customer. And it is important. I explain it in a very easy way – we are here to make people happy. Happy people will come back and give more jobs, give more opportunities, and open other things to us. If I was not working here? Maybe I would be working in construction or in a cattle raising farm, with a very limited salary. When I started working here at the hotel it was a huge thing for us – for me and for my family. It opened a lot of opportunities. I started working here 14 years ago. Since the moment I came here, I worked hard at the front desk. And then along the years in different areas; I worked in tourism activities and in customer services and then I became the resident manager; now I am the manager of the hotel. The hotel offers a lot of opportunities. Then it depends a lot on us, if we take them or we don’t. I was one of those persons that always wanted to grow in the company, and get more opportunities, visit different places and get more knowledge of things. So it was very nice that this sector has offered me the opportunity to grow, not only as a human being, but also as a professional.
Where travellers learn from Australia's traditional teachers
28-06-2018
My name is Brian Lee, and this is my story… I was born in Broome, I grew up in Derby, and at the moment I live in the Djarindjin community. Djarindjin is on the tip of the Dampier peninsula. We are about 2000 miles from the nearest capital city. I’ve been out there since about 1992. It’s my grandmother’s country. It’s where my mother was born as well. I’ve gone out there, away from here, to find my roots. As a teenager, going over to Queensland, meeting different people with different attitudes and opinions, and learning how to live out of my comfort zone was an experience for me. It taught me how to live with other people, that it was ok to have a different opinion than others, and to respect opinions of others as well. So coming back to Western Australia, back to Derby, I had a job on a pearl farm on the peninsula. Slowly from there, I moved back to my mother and grandmother’s country, and reconnected with all the family members I had there. I learnt what it was like to be part of a community, and I learned about leadership roles in the community. I have taken that up and become one of the young leaders. Djarindjin has a lighthouse. It was built in about 1911. Local people there manned it at various stages of its lifetime, until about 1986 when the lighthouse became automated. The freehold title was given back to the Bardi people, and the Bardi people made a decision to start up a tourism resort there. It has since evolved into an eco-friendly tourism resort and wilderness camp – Kooljaman. It has been operating as such for the past 15 years. This is a special place. What makes Kooljaman so unique is the surroundings. It’s based on a peninsula so you can wake up and watch the sun rise on one side of the ocean, and then watch the sun set on the other side of the ocean. It is a place that is recognized around the world. I have been on the Board for the last 16 years. I have seen it grow from its humble beginnings, to what it is today – a multi award winning wilderness camp. It has given me a purpose. It’s showed me that there is a way to share knowledge, to share experiences, and to share a country. It has made me I think a role model for the younger people in the community, to see that there is a career in tourism. And you can make a comfortable living from that. But I think for me it is more of a lifestyle, more of a desire to impart knowledge and share experiences. I have started my own tourism business that I operate out of Kooljaman, and I think it’s getting people to know or recognize that there is a place that no one else has seen, but everyone else who comes here can share what we have. My main dream for the future is to see young community people stepping up and doing what I do, learning from myself and others up there who are leaders in the tourism sector in the peninsula, and hopefully one day seeing them be managers of our resort, to bring other young Bardi people along with them on the ride. Our people have been a part of this land and of this country for thousands of years. I think we see ourselves as teachers. I feel that what I have to offer to people outside our country, our state, and indeed Australia, is a knowledge base that evolved around the country, around tradition, around culture, and keeping that alive for me is something that I am striving to achieve, and hopefully I can do that through a job that I get great enjoyment out of.
The floating hotels on the islands of Los Uros
28-06-2018
I am Cristina Suaña, and I live in the floating islands of Los Uros Khantati. This is my story… I was actually born on another island further away from here. When I was young I did not know of tourists – I was very afraid of them. When I married my husband, I moved into this area. Like all women here, my work was weaving crafts and taking care of the house and my children. A Dutch couple suggested I set up a cottage, where people can spend the night on the island. I thought it was a fantastic idea. So, we started with the first, very small room, and in the first year we received two, four couples. We are already in our tenth year now. Those tourists gave us tips on how to advance our work. We are always waiting for a tourist or a friend to come and for them to leave very happy with our business, our home. We hope that they enjoy the floating beds at our small venture that we call “Hotel with floating beds”. In the beginning, some people in the community said that we were crazy, even my husband. No one believed that anyone could stay here because it is quite cold, there is no electricity, and there is no water. But we pushed this project forward, and now more tourists are coming to stay. Now, when tourists are coming or leaving in our small boats, the community can see that a project like this is possible. Today, the whole family is involved in this work. Now, I work mainly in the kitchen. My sisters and my cousins are also learning to manage the kitchen so that I can travel and do other things. My daughter is in charge of bookings. She decided that to be succesful in this business she needed to study. So, she studied tourism. Having her return home after her studies is my greatest satisfaction as a mother. She is already working in our project as the boss. My son is working with the transfers; he goes where the tourists are. My husband takes the tourists out in the boat for fishing. My sister shows tourists our handicrafts, and teaches them how to do it. During the evenings, my nephews play music and bring joy to the party. The kids have also become interested in continuing their studies. So, I am very happy because now the company belongs to the entire family. We are a very big family; ten brothers and sisters. Two have died, so now we are eight. We have gone through very difficult times in my family, with my parents. I think if it wasn’t for this project, maybe I would have continued living on my island far away, working with fishing. There were days when we caught fish and had something to eat, and days when we didn´t. But with this venture, I have learnt how to organize my family in terms of food, and have my children studying as well. I call this a sustainable project as it is about caring for our environment and respecting our people. It is also about valuing our identity. Now, we talk with our elders and ask them about where we came from. This helps me understand where I have come from. I am always telling our fellow brothers in other communities to invest time in training, in learning how to manage this type of business. With each client, you will gain something every time and keep expanding, like we did. Now we already have ten rooms with 20 beds, and we have also bought this platform to expand our kitchen and dining room. We bought solar panels. So I am always telling my brothers to invest their time in training, invest their money to buy and implement their business. I want to create a small travel agency so that tourists can come directly from their country to our houses in different parts of our country. It can be in different places, wherever our communities can receive tourists. This is our dream.
UNWTO Regional Conference on Human Capital Development in Tourism: New Perspectives
27-06-2018
The Conference brought together high-level policymakers, industry leaders and prominent academicians to lay the policy and strategic groundwork and identify innovative solutions for the development of human capital in tourism in the Middle East and North Africa region and advance the achievement of the Sustainable Development Goals (SDGs), specifically Goal 8 on economic growth and jobs, in the region. Building on the roadmap set by the UNWTO Study ‘Tourism Labour Market in the Middle East and North Africa Region’, the conference featured an update on the region´s tourism labour market performance. It is evident that up-to-date reliable data is needed for monitoring impact of existing interventions, tracking progress and for informing policy-making. For this reason, a key objective of the Conference was to set the framework for a comprehensive and regular monitoring mechanism of tourism labour market performance in the Middle East and North Africa region. Participants discussed policies and strategies to address key issues in the region such as the creation of quality jobs and closing the decent work deficit, skills development, the stimulation of youth employment and women participation in the tourism labour market and supporting tourism MSMEs for economic growth and job creation. The Conference shared ample good practices that can be implemented across the region. Finally and in the spirit of fostering partnerships, the Conferenc provided a high level platform for discussions on joint projects and transnational cooperation.
UNWTO, Government of Zambia International Conference on Promoting Sustainable Tourism, a Tool for Inclusive Growth and Community Engagement in Africa
27-06-2018
In the framework of the 70th United Nations General Assembly in December 2015, the year 2017 was designated as the International Year of Sustainable Tourism for Development. This achievement is an important milestone in the 2030 UN Agenda and in the progress towards the achievement of the Sustainable Development Goals and recognizing tourism as a pillar of development. The Republic of Zambia being part of the United Nations World Tourism Organisation joins the rest of the world in commemorating 2017 as a special year dedicated to tourism by undertaking activities that promote tourism as one of the key drivers of responsible and sustainable development. The International Year of Sustainable Tourism for Development, 2017 (IY 2017) presents a unique opportunity to raise awareness on the contribution of sustainable tourism for development among public and private sector decision-makers and overall the public. This is further achieved while mobilizing all stakeholders work together in making tourism a catalyst for positive change. Further, the IY 2017 provides the opportunity for destinations inter alia: a) To increase the visibility of the tourism sector by highlighting its potential to contribute positively to sustainable development; b) To maximize the positive and minimize challenging sides of tourism and how the positives can be enhanced and the challenges being addressed; c) To raise awareness about the huge potential of outbound and inbound tourism and how this can be converted to the benefit of Africa in general and Zambia in particular. In the context of the universal 2030 Agenda for Sustainable Development and the Sustainable Development Goals (SDGs), the International Year of Sustainable Tourism for Development aims to support a change in policies, business practices and consumer behaviour towards a more sustainable tourism sector that can contribute to the SDGs.
Tourism training talent (TTT), Turismo de Portugal
26-06-2018
The Tourism training talent (TTT) programme implemented by the national Portuguese tourism organization represents an excellent example of capacity building programme developed to prepare the future generations of tourism workforce. The comprehensive training programme is strategically built around the National Tourism Plan and takes into consideration the future needs of the sector. This project contributes to the improvement of the competitiveness of the sector and to the positioning of Portugal as a leading tourism destination.